Analyzing 6,950,7937M ReviewsFor 19,69119.7K Experts

Experts Reviews · Company report
Duncan Exterminating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Duncan Exterminating

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 211 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Duncan Exterminating is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Duncan Exterminating is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Duncan Exterminating is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Duncan Exterminating is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Duncan Exterminating is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Duncan Exterminating is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Duncan Exterminating for 8 kinds of job.

Duncan Exterminating for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#99 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 28 Google reviews tagged “General pest inspection” · showing 20

MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I called for an estimate and Ryan came and walked my property with me. I could not have been happier with the customer service, knowledge, and professionalism. Ryan went above and beyond to answer all of my questions. I look forward to being a customer as long as we live in the area. A++

Great priceTermite inspectionGeneral pest inspection
Wrae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I just love the work Scott does for my cabin!

Termite inspectionGeneral pest inspection
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Ryan and Shane came out to my house for the inspection and initial pest control visit . They did a great job sharing information and servicing around our new home. They were both very personable and I highly recommend this company if you are dealing with a pest issue!

Paid $180–200Reasonable priceGeneral pest inspectionBug & insect extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shane is always very thorough. I wasn’t home but saw on my Ring that he even got the spiderwebs (and icky Jaro spiders) off the front porch… THANK YOU , Shane!!!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
StephanieLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane is so easy work with. I call him directly and he gets me worked into the schedule. He’s careful and respectful of our home and pet. Gives me a call on arrival which when working from home is an added bonus.

Spider exterminationGeneral pest inspection
Ed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional in their services. If we have an issue between scheduled treatments, they take care of the issue. Great people to work with.

Reasonable priceGeneral pest inspection
NicholeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shane is very knowledgeable and definitely made us feel comfortable they could handle our pest issues.

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent job! Very professional and expl things very well!

Paid $200+Reasonable priceGeneral pest inspectionCockroach extermination
mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had bugs crazy around my home and I was desperate for exterminator. Ryan came first and looked it out and let me know what was going to happen and that he was gonna send Scott and Scott came in and sprayed it all around inside my home in the outside and make me feel comfortable and safe comfortable the bugs tear me up when I go out.

Paid $160–180Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
RebeccaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Couldn't ask for a better pest control technician. Explained everything and asked what areas we noticed issues. Justin is very thorough, and I appreciate the care he took with our home.

General pest inspection
William6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian did a great job. Very professional and polite.

Paid $20–40Reasonable priceGeneral pest inspectionBug & insect extermination
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shane provided our quarterly pest control service recently. He is professional, knowledgeable and courteous. We have used Duncan Exterminating for 4 years and have been very pleased with all services provided.

Paid $100–120Reasonable priceGeneral pest inspection
AlanaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

My grandmother pays for monthly pest and wild life control and she has fleas now. Called Monday they don't send anyone till Thursday and that guy didn't treat the fleas he just collected a check from her and now it's Saturday and they still haven't even scheduled a day to fix the problem?!? My question is why is she…

Paid $200+OverpricedGeneral pest inspection
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always a great service! Friendly and efficient!!

Paid $80–100Great priceGeneral pest inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always helpful and professional!

Paid $60–80Reasonable priceGeneral pest inspection
Nicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin is very good at his job. I recommend him.

Paid $60–80Reasonable priceGeneral pest inspectionMosquito extermination
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wry good and considerate

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Neal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Monthly extermination client for 25+ years. Insects, annual termite, mosquitoes and carpenter bees. Very satisfied

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Courtney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very sweet and thorough young man! Had a question and explained it to me very well! Thank you, Ben!

Paid $20–40Great priceTermite inspectionGeneral pest inspection
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shane is very professional and personable. Excellent technician and service.

Paid $80–100Reasonable priceGeneral pest inspection

Show more general pest inspection reviews (8 more) →

Price

$91-29% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection28$63–$136
Bug & insect extermination27$66–$146
Rodent extermination23$103–$371
Termite inspection18$108–$323
Mosquito extermination14$72–$111
Spider extermination9$73–$168
Cockroach extermination7$86–$282
Termite extermination7$214–$426

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