Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREDuncan Exterminating
Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 211 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Duncan Exterminating is better than 93% of pest control services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Duncan Exterminating is better than 90% of pest control services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Duncan Exterminating is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Duncan Exterminating is better than 83% of pest control services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Duncan Exterminating is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Duncan Exterminating is better than 100% of pest control services.A
100
Reviews for your job
Customers hired Duncan Exterminating for 8 kinds of job.
Duncan Exterminating for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%
All 18 Google reviews tagged “Termite inspection”
MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I called for an estimate and Ryan came and walked my property with me. I could not have been happier with the customer service, knowledge, and professionalism. Ryan went above and beyond to answer all of my questions. I look forward to being a customer as long as we live in the area. A++
Great priceTermite inspectionGeneral pest inspection
Wrae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I just love the work Scott does for my cabin!
Termite inspectionGeneral pest inspection
Christie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
we love Dave
Paid $40–60Reasonable priceTermite inspection
cliff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Still Great service after 25 years!! Great technician we have!
Great priceRodent exterminationTermite inspection
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Friendly and complete. Thank you.
Paid $200+OverpricedTermite inspectionTermite extermination
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Professional, friendly, and respectful of property
Paid $200+Reasonable priceTermite inspectionTermite extermination
albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
An excellent job.
Paid $80–100Reasonable priceTermite inspection
Brittany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great experience. Would definitely use again.
Reasonable priceTermite inspectionTermite extermination
GeorgiaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Awesome service!
Termite inspectionTermite extermination
Courtney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very sweet and thorough young man! Had a question and explained it to me very well! Thank you, Ben!
Paid $20–40Great priceTermite inspectionGeneral pest inspection
EilishLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
I have been using the service of Duncan Exterminating since 2016 at recommendation of the previous home owner, a customer for many years. The office staff is friendly, helpful and responsive. Dave and Tim/Chuck come out each quarter and do a great job. I have had no pest issues and am confident that my home is…
Reasonable priceRodent exterminationTermite inspection
JAZMYNELocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Professional,Very good all around ,very positive and polite.
Reasonable priceTermite inspectionTermite extermination
jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Shane is the best technician we’ve ever had. He is extremely efficient, professional and always pleasant to be around.
Paid $100–120Reasonable priceRodent exterminationTermite inspection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Dave has always done a great job and responded to any problems we have had
Paid $80–100Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
He is excellent. He is so helpful with problems and if he doesn't know what to do he finds out and gives us the answer we need. He is here every month and let's us know when he's here
Paid $40–60Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Dave does a thorough job.
Paid $80–100Reasonable priceTermite inspectionGeneral pest inspectionBug & insect extermination
Arthur7 months ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceTermite inspection
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Rating only, no written review.
Reasonable priceTermite inspection
Price
$91-29% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 20%Reasonable 71%Overpriced 3%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 28 | $63–$136 |
| Bug & insect extermination | 27 | $66–$146 |
| Rodent extermination | 23 | $103–$371 |
| Termite inspection | 18 | $108–$323 |
| Mosquito extermination | 14 | $72–$111 |
| Spider extermination | 9 | $73–$168 |
| Cockroach extermination | 7 | $86–$282 |
| Termite extermination | 7 | $214–$426 |
