How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for area rug cleaning
Clear ✕All 89 Google reviews tagged “Area rug cleaning”
Christopher did an amazing job. The chair and carpet looked amazing. He was also very friendly, great service.
I was referred to this company by another carpet cleaning company - that is how you know you are working with a great company! I called to get an 8x10 rug cleaned. My first interaction on the phone was excellent, great customer service, reasonable pricing, and quick turn around. These people make you feel like…
Quick, professional, and thorough cleaning of my rugs.
I’ve used Duo-Care for water damage, and carpet and furniture cleaning. Very professional. I wouldn’t use anyone else!
We have had a relationship with Duo Care for 3+ decades!!! They have made emergency runs involving sick (guest) animal issues, a major in-home glass breaking accidents, resulting in blood on white carpet, and annual maintenance calls. We ALWAYS refer them to anyone who asks! Murray and Jon just left after doing a…
I had 2 large sectionals and 2 midsized area rugs cleaned. My sectionals have never been as clean/deodorized. I have tried other companies with a comparable price point, but this is the best company I’ve used so far. The service person was very professional and explained everything well. Truly happy with our experience.
I am a repeat customer because of the great service. Reps are friendly and helpful.
This is the 4th time that I have used this company for cleaning my area rugs. Nothing has changed . They still are very easy and professional to work with and they do a superb job. Super happy with them.
So kind and professional! Our rug came back looking incredible, we have never seen it so bright before. The price was very reasonable too. We will definitely use them again!
Upholstery and area rug cleaning from Duo Care. The technician Joe B was very thorough and customer focused! There were quite a few stains on both pieces and he got them out!
Amazing customer service and professionalism. Would highly recommend Duocare.
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
Our experience with Duo Care Cleaning and Restoration was excellent. My rug had years of filth, and wear, from a dog, so my expectations were limited. When returned, our rug looks new again and was completed, earlier than expected. Kudos to the staff and ownership at Duo Care Cleaning and Restoration, they care!
So great! My go to place! So reliable and so friendly! My carpets look like new… despite the dogs!
Joe did a great job! Very professional and reasonable pricing.
Looks great! Cleaned my basement carpet due to leakage from rain yesterday! Quick response and efficient, honest dervice👏
We get our carpet cleaned often and up until now I believe I was throwing money out the window. Great job and I ready to book Three times a year. (We have a big dog)
This is the first time that I had my carpet sent to a place. Very nice place and very good work the rug looks like it’s new again thank you.
Good service good job. Pick up and delivery made it easy. I recommend to all my friends.
Excellent service advisor Audra let me know exact price to clean my 2 area rugs and how long it would take after dropping them off at their Sterling Heights facility. Rugs came back in great shape and were bagged and ready for my pickup. I would recommend this company.
Very good customer service, reasonable pricing. Will definitely use service again. Will definitely recommend.
Crew was excellent - thorough, efficient, and professional!
Such a fabulous and professional company. I always refer them to all my friends.
I love love love this company.
I had a flood in my basement and they were out within an hour! The staff is amazing. They made a terrible situation so much better. Very professional and willing to go above and beyond with service.
Very professional and responsive. The pickup and delivery of the rugs were on time and I received text letting me know when they would be at my house.
They are very professional & do a fabulous job!! Murray is super nice & my chairs look great!
Duo-Care Rug and Floor Cleaning is excellent. They are professional from the first contact over the phone until the specialist completes the job and leaves your home. The rugs are well cleaned and delicate rugs are handled properly. We had our floors cleaned also, and they look like new. Each specialist is easy to…
We have used Duocare a couple times always with professional, timely and friendly service. Will use again. Love the convenience of their pick up and drop off for our area rugs.
Professional, personable, and affordable service! DuoCare not only cares about providing excellent service to their customers; they're also greatly involved in the community. I definitely will use them again in the future.
I checked all the boxes because my experience was that good. They showed up as promised and carefully moved necessary furniture to remove rugs. They came back beautifully cleaned and were carefully installed. I am very pleased with their service.
I am very satisfied and would recommend your company. Your employee was very knowledgeable.
Water damage in basement
I have been with Duo Care for years, love them!!
Good communication and professionalism. Happy with the job they did cleaning our rug. Will defiantly use them again.
Area rugs look great. I'm very pleased with there process.
Joe was on time for the appointment. He cleaned our area rug without removing it, which was what I wanted. He also cleaned & sealed the granite countertops in the kitchen. He was professional, polite & personable. The price was reasonable for the services performed. We are very pleased with the services &…
I have been using Duo Care since I moved ti Shelby Township which is going on 8 years. Joe P. Cleaned our carpets this year and he was very friendly, professional and exceptionally knowledgeable about different types of carpets and fibers. He also noticed our leather furniture looked like it could use a face lift…
Amazing company, great staff!
Gr8 service and easy service
Looks fantastic beautiful job Don’t want to walk on carpet looks to good
Fantastic service. Had water in our basement and they were working at our neighbors house. They came over when finished next door and were able to extract all of the water from our carpet from the leak!! So very happy with their attention to detail and quick response to an emergent situation. We have also used Duo…
Duo Care did a great job cleaning all of our wool area rugs. They were very pleasant and professional as well. I’d definitely call them again in the future.
Very good, I was pleased with service and customer care, I will use again in the future
I’ve been using Duo-Care for years and I’m always extremely happy with their promptness and service!!
It started when I was looking on line for someone to help restore my needlepoint wool rug that had water damage to it. DuoCares website was clear, concise and easy to find the information I needed to make the call. Audra is incredibly helpful, professional, knowledgeable, kind and accommodating! Mike is also the…
Staff at Duo Care are friendly and helpful. The area rug cleaning was done quickly and the price was quite reasonable. I'm taking a third area rug in to their shop next week.
We have used Duo Care several times—they are very professional from start to finish! Our rug and furniture look brand new! Thanks for being great :)
The service was prompt and Great. Good job
Ten star review for DuoCare and for Diane, Joe and Tom! What a absolutely great experience we had, from the initial call we placed with Diane and also with Joe and Tom our technicians, explaining the entire process to us and arriving on time. We were thrilled with the results. Our rugs and couches look amazing! We…
Sam does a great job cleaning our carpets and large area rug every time! Highly recommend Duo care! We have been using them for years!
I am BEYOND PLEASED with my cleaning results!!! We were ready to reupholster our kitchen chairs because they were so badly stained..... But DuoCare did an AMAZING job! My chairs look brand new!! Highly recommended!!!!!!
Very great service reasonable prices great place to do business with I’ll be doing it again with them
Beautiful, the carpet looks new again. Thank you!
I sent an email enquiring information on getting my area rug cleaned. They were very responsive and helpful. They answered all of my question, fast response, easy to schedule, on time and did a wonderful job on my rug. The pick up and drop off was such a easy service. I was very happy and impressed. I would…
Everything looks n smells good but carpet is still damp 7 hours later
The Best Cleaning Service you can get and you won’t be disappointed this is my second time receiving service from Duo and it was amazing Thank you
Everything turned out amazing. Used the pick up and delivery service. So easy! They are such great people to work with!
So much cleaner than doing it yourself, and extremely reasonable and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |
