How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for carpet steam cleaning
Clear ✕All 178 Google reviews tagged “Carpet steam cleaning” · showing 60
Guaranteed great service and affordable pricing with Duo Care! I’ve used them time and time again for carpet and upholstery cleaning, perfection every time! Kristopher was courteous and efficient. Thank for always being reliable!
Duo Care has provided both my company offices and home with excellent service over the past several years. I can give an unequivocal endorsement of their work and professionalism. I have needed Duo Care for both carpet cleaning and flood restoration and in every case I have been very satisfied with their service…
Joe with Duo Clean just left after cleaning my Living/Dining room and hallway. He did a fantastic job. Very careful and thorough. The carpet looks new again. First thing he did was ask me to show him any areas of concern and or spots, etc. Had several I was worried about but they came right up. Duo Clean was…
Exceptional work from Kristopher! He’s extremely methodical and wants everything done to perfection. Thanks again!
Been utilizing Duo-Care for over 30 years and they never seem to amaze us. They are always congenial and they do a fantastic job. We would recommend them to anyone.
When I took a area rug in on 7/8 I was told 2 weeks, got a call on 7/ 10 and was told rug was done a ready for pickup. Great service and price. Needed to use them again. Called ,had to use the pick up and delivery service, they came out picked up rug within a couple of days. Just got…
We had a great experience with Duo Care! The scheduling staff were very responsive and timely, and Joe was knowledgeable, professional, and did an excellent job cleaning the carpets. There were some older, stubborn stains, and he was able to get them looking great again. We really appreciated the great service and would definitely recommend Duo Care!
Joe was great! Hardworking and very thorough. Floors and carpet look great. Very professional service.
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Duo Care Cleaning were great! Quick to get on the schedule and did a great job cleaning our home! Thank you
John was my technician,he was very Knowledgeable & he gave me information he did a fantastic job! I will request him again, he made me feel comfortable!
Carpet looks great. Friendly, arrived during scheduled time.
Once again, Duo Care did an excellent job of cleaning my carpet. I don’t know what it is they use, but it doesn’t leave any residue on the carpet. I was considering replacing my carpet, but now It looks brand new again. Communication with the company via text is excellent. Joe was prompt and polite. I highly…
Duo-Care has the ongoing work ethic so unreceived elsewhere in today's world, and with each new employee, they instill that same care and attention to detail for customer satisfaction. Joe Boyd is a friendly addition to the Duo family, and has excellent attention to detail, fast results and works hard the entire…
Eric did a excellent job! Very professional, courteous and prompt. I highly recommend Duo Care!
I have been using DuoCare for years and have been very satisfied with their work. I recommend them anytime I am asked.
Thank you Joe for a beautiful job on FCC my carpets n sofas. Definitely will recommend you to family n friends.
Kristopher showed up on time, was courteous and professional. He did an excellent job protecting my home as he cleaned the carpets. Carpets look fantastic!
Duocare did a great job! We've used them twice now for our carpet, and this time they cleaned our crate and barrel couch and a few rugs!
Great job as always!! THANKS!!
They were absolutely awesome. Staff was friendly, informative. Very professional.
I am very pleased with the service as completed. Communication regarding the scheduled appointment was very good in advance and on the day of service Kristopher was very respectful of my home as he took on the task. I would highly recommend this company.
Eric was Awesome! Very professional and detailed with his cleaning! Thanks Eric for cleaning my carpet and the vacuum recommendation! Have a great weekend! 🌞
Excellent cleaning job and customer service was awesome
Eric did an amazing job. He was such a pleasant young man! duo care is lucky to have him ❤️❤️
Joe did an outstanding job on the carpet and the furniture. I truly recommend Duo care.
Excellent customer service. The technicians were professional and courteous. The furniture and carpet look fantastic!
Joe was wonderful. Awesome personality.
Eric did an amazing job!!! Professional and efficient Thanks!
Have used Duo-Care for many years and they do a great job. Today stripped my wood floor and used a urethane lustre finish. Looks great.
My carpet had RED stains on in from a chemical and the technician worked very hard to get it out. After several attempts, he got all of the stain out of my white carpet. He then cleaned the entire carpet and it looks like new. I highly recommend this company,
Joe was very pleasant and did a great job cleaning the carpet.
Great Service, Joe Pizzimenti explained everything in detail, and his work was very professional and great. Thanks
Our outdoor patio carpet had mold and was very dirty. Joe came over and tackled a big job head on with the right equipment. Most places wouldn't have touched that job. Very happy and highly recommend Duo-Care!
Very prompt response to any questions. Flexible appointment. Outstanding work and caring advice and input from Eric
I highly recommend Duo Care Cleaning. Eric did an excellent job cleaning our carpets. They look so clean!! Eric was right on time, worked very hard, was knowledgeable and really wonderful to work with! Thank you Eric!. I also appreciated communication with the office staff plus receiving a text about arrival time…
Eric did a fantastic job
We have had a relationship with Duo Care for 3+ decades!!! They have made emergency runs involving sick (guest) animal issues, a major in-home glass breaking accidents, resulting in blood on white carpet, and annual maintenance calls. We ALWAYS refer them to anyone who asks! Murray and Jon just left after doing a…
As always, great job! I always go to Duo-care! It is amazing my carpets look like new! And it smells so fresh and clean! We have a dog and cat, so that’s saying something!
My 40 year old oriental rugs received a beautiful refresh. The company set realistic time to complete. The staff was very friendly and prices were competitive.
Very happy with how our bedroom carpets cleaned up. I would recommend Duo Care for carpet cleaning.
My living living room Recliner, sofa & loveseat is 15years old> It looks brand new. Also 10 year old carpet looks new. I have been using them for 13 years. This is a family owned business that consistently does a great job! Customer service is great!
Your technician Joe is a real professional. He performed magic getting our dirty ottoman to look like new again!
Duo Care truly sets the standard for customer service. They go above and beyond to ensure you are completely satisfied with the results. It is rare to find a company that takes this much pride in their work. If you’re looking for a team that genuinely cares about the quality of their service and the happiness of their clients, Duo Care is the way to go!!
Floor cleaning. Excellent work
Joe was absolutely wonderful, my carpets look brand new!!!!! I’ll never go anywhere else for my carpet and rug cleanings! Thank you!!
Had a sectional and carpet cleaned. Eric did an amazing job and provided good maintenance advice as well. Would definitely book again in the future!
Joe was on time and did a great job cleaning the carpets, carefully working around the furniture. He did his best to remove all the spots and make the 10 year old carpets as new looking as possible.
Great service, on time and reasonable price.
Have used this company for years the best ever
Absolutely fabulous! - carpets almost look new, professional service and Duo team is above all very courteous. We highly recommend Duo for carpet cleaning. We are thrilled that such an organization exits.
Extremely detailed company love the level of care. Outstanding service
Great job as always.
Joe did a great job!
Love Duo and Joe - they are the best! Love using them.
Great company
Joe did a wonderful job, carpet looks wonderful. Joe was also very personable and pleasant as well.
Tech arrived when promised. Worked diligently until job was completed. Was very thorough and conscientious about his work. Couldn't be more satisfied. I have used Duo Care over 30 years and they've always done an excellent job. Thank you.
Very thorough. Clean and prompt, every time we have had to use them they have done an amazing job. I won’t go anywhere else! The best around! - steve
As always - excellent.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |
