How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for carpet steam cleaning
Clear ✕All 178 Google reviews tagged “Carpet steam cleaning” · showing 160
Guaranteed great service and affordable pricing with Duo Care! I’ve used them time and time again for carpet and upholstery cleaning, perfection every time! Kristopher was courteous and efficient. Thank for always being reliable!
Duo Care has provided both my company offices and home with excellent service over the past several years. I can give an unequivocal endorsement of their work and professionalism. I have needed Duo Care for both carpet cleaning and flood restoration and in every case I have been very satisfied with their service…
Joe with Duo Clean just left after cleaning my Living/Dining room and hallway. He did a fantastic job. Very careful and thorough. The carpet looks new again. First thing he did was ask me to show him any areas of concern and or spots, etc. Had several I was worried about but they came right up. Duo Clean was…
Exceptional work from Kristopher! He’s extremely methodical and wants everything done to perfection. Thanks again!
Been utilizing Duo-Care for over 30 years and they never seem to amaze us. They are always congenial and they do a fantastic job. We would recommend them to anyone.
When I took a area rug in on 7/8 I was told 2 weeks, got a call on 7/ 10 and was told rug was done a ready for pickup. Great service and price. Needed to use them again. Called ,had to use the pick up and delivery service, they came out picked up rug within a couple of days. Just got…
We had a great experience with Duo Care! The scheduling staff were very responsive and timely, and Joe was knowledgeable, professional, and did an excellent job cleaning the carpets. There were some older, stubborn stains, and he was able to get them looking great again. We really appreciated the great service and would definitely recommend Duo Care!
Joe was great! Hardworking and very thorough. Floors and carpet look great. Very professional service.
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Duo Care Cleaning were great! Quick to get on the schedule and did a great job cleaning our home! Thank you
John was my technician,he was very Knowledgeable & he gave me information he did a fantastic job! I will request him again, he made me feel comfortable!
Carpet looks great. Friendly, arrived during scheduled time.
Once again, Duo Care did an excellent job of cleaning my carpet. I don’t know what it is they use, but it doesn’t leave any residue on the carpet. I was considering replacing my carpet, but now It looks brand new again. Communication with the company via text is excellent. Joe was prompt and polite. I highly…
Duo-Care has the ongoing work ethic so unreceived elsewhere in today's world, and with each new employee, they instill that same care and attention to detail for customer satisfaction. Joe Boyd is a friendly addition to the Duo family, and has excellent attention to detail, fast results and works hard the entire…
Eric did a excellent job! Very professional, courteous and prompt. I highly recommend Duo Care!
I have been using DuoCare for years and have been very satisfied with their work. I recommend them anytime I am asked.
Thank you Joe for a beautiful job on FCC my carpets n sofas. Definitely will recommend you to family n friends.
Kristopher showed up on time, was courteous and professional. He did an excellent job protecting my home as he cleaned the carpets. Carpets look fantastic!
Duocare did a great job! We've used them twice now for our carpet, and this time they cleaned our crate and barrel couch and a few rugs!
Great job as always!! THANKS!!
They were absolutely awesome. Staff was friendly, informative. Very professional.
I am very pleased with the service as completed. Communication regarding the scheduled appointment was very good in advance and on the day of service Kristopher was very respectful of my home as he took on the task. I would highly recommend this company.
Eric was Awesome! Very professional and detailed with his cleaning! Thanks Eric for cleaning my carpet and the vacuum recommendation! Have a great weekend! 🌞
Excellent cleaning job and customer service was awesome
Eric did an amazing job. He was such a pleasant young man! duo care is lucky to have him ❤️❤️
Joe did an outstanding job on the carpet and the furniture. I truly recommend Duo care.
Excellent customer service. The technicians were professional and courteous. The furniture and carpet look fantastic!
Joe was wonderful. Awesome personality.
Eric did an amazing job!!! Professional and efficient Thanks!
Have used Duo-Care for many years and they do a great job. Today stripped my wood floor and used a urethane lustre finish. Looks great.
My carpet had RED stains on in from a chemical and the technician worked very hard to get it out. After several attempts, he got all of the stain out of my white carpet. He then cleaned the entire carpet and it looks like new. I highly recommend this company,
Joe was very pleasant and did a great job cleaning the carpet.
Great Service, Joe Pizzimenti explained everything in detail, and his work was very professional and great. Thanks
Our outdoor patio carpet had mold and was very dirty. Joe came over and tackled a big job head on with the right equipment. Most places wouldn't have touched that job. Very happy and highly recommend Duo-Care!
Very prompt response to any questions. Flexible appointment. Outstanding work and caring advice and input from Eric
I highly recommend Duo Care Cleaning. Eric did an excellent job cleaning our carpets. They look so clean!! Eric was right on time, worked very hard, was knowledgeable and really wonderful to work with! Thank you Eric!. I also appreciated communication with the office staff plus receiving a text about arrival time…
Eric did a fantastic job
We have had a relationship with Duo Care for 3+ decades!!! They have made emergency runs involving sick (guest) animal issues, a major in-home glass breaking accidents, resulting in blood on white carpet, and annual maintenance calls. We ALWAYS refer them to anyone who asks! Murray and Jon just left after doing a…
As always, great job! I always go to Duo-care! It is amazing my carpets look like new! And it smells so fresh and clean! We have a dog and cat, so that’s saying something!
My 40 year old oriental rugs received a beautiful refresh. The company set realistic time to complete. The staff was very friendly and prices were competitive.
Very happy with how our bedroom carpets cleaned up. I would recommend Duo Care for carpet cleaning.
My living living room Recliner, sofa & loveseat is 15years old> It looks brand new. Also 10 year old carpet looks new. I have been using them for 13 years. This is a family owned business that consistently does a great job! Customer service is great!
Your technician Joe is a real professional. He performed magic getting our dirty ottoman to look like new again!
Duo Care truly sets the standard for customer service. They go above and beyond to ensure you are completely satisfied with the results. It is rare to find a company that takes this much pride in their work. If you’re looking for a team that genuinely cares about the quality of their service and the happiness of their clients, Duo Care is the way to go!!
Floor cleaning. Excellent work
Joe was absolutely wonderful, my carpets look brand new!!!!! I’ll never go anywhere else for my carpet and rug cleanings! Thank you!!
Had a sectional and carpet cleaned. Eric did an amazing job and provided good maintenance advice as well. Would definitely book again in the future!
Joe was on time and did a great job cleaning the carpets, carefully working around the furniture. He did his best to remove all the spots and make the 10 year old carpets as new looking as possible.
Great service, on time and reasonable price.
Have used this company for years the best ever
Absolutely fabulous! - carpets almost look new, professional service and Duo team is above all very courteous. We highly recommend Duo for carpet cleaning. We are thrilled that such an organization exits.
Extremely detailed company love the level of care. Outstanding service
Great job as always.
Joe did a great job!
Love Duo and Joe - they are the best! Love using them.
Great company
Joe did a wonderful job, carpet looks wonderful. Joe was also very personable and pleasant as well.
Tech arrived when promised. Worked diligently until job was completed. Was very thorough and conscientious about his work. Couldn't be more satisfied. I have used Duo Care over 30 years and they've always done an excellent job. Thank you.
Very thorough. Clean and prompt, every time we have had to use them they have done an amazing job. I won’t go anywhere else! The best around! - steve
As always - excellent.
JB, did a excellent job in cleaning the carpet. He thoroughly explained what he was doing. I was really impressed when he used a shield covering on the front door to prevent the cold air from coming into the house. I will definitely use this company again. Thx's again!
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
Joe Boyd was our tech, did a fine job.
Excellent, detailed cleaning of bedrooms and family room
If I could give 10 stars I would. Joe, our technician, was extremely knowledgeable and professional. He did an excellent job and is proud of the work he does. Thank you
Service Technician was excellent! Very Professional, Informative, and Effective Cleaning Service! Serviced Living Room/Dining Room, Two Bedrooms, and Stairs. Highly Recommend Duo Care Cleaning.
Very professional. Communication was clear and timely for arrive time.
Mike was a pro when he moved my couches and end tables while cleaning my carpet. He showed up on time and was very friendly. I would definitely have Duo Care clean my carpets again.
This company always delivery excellent work!
Joe did an awesome job, was a very polite young man. Great representation for your company!
He did a great job very nice guy very respectful . Love it
Joe clean the carpet this morning. Joe did a great job. When Joe arrived, we talked about what he was going to do. He was very polite and did a great job. I’m very satisfied. I will request him in the spring when I clean my carpet again.
Great communication, on time, did a great job and very personable.
Excellent cleaning service! The team worked extra hard to clean our office carpet. Very professional. I would highly recommend Duo Care for any carpet cleaning job.
Amazing service. Mike was outstanding
Used Duo Care for many years and they do excellent work. They are thorough, efficient, and do an excellent job. I have also used them for upholstery with good results. Man was polite, knowledgeable and very thorough. Will definitely ask for him next time. Arrived on time.
Jon was wonderful. My carpets look great
So great! My go to place! So reliable and so friendly! My carpets look like new… despite the dogs!
Best costumer service ever! There was a slight issue with the binding on a returned rug that I asked how I could fix. Audra had Duo-Care come pick up my rug the same day and they handled the repair themselves! Carpet was returned within two days, good as new! I was so impressed! Rarely these days can you get this kind of service! Yay! Duo-Care!!!😃
On time,excellent price and my carpet looks brand new, And that’s not easy to say when you have four dogs running all over. Will absolutely use again.
Date and time was spot on. Wonderful. John was so punctual and courteous. He got right to work and was done in no time. Will be calling in Oct to do my upstairs. Besides cleaning, he also did my couch and recliner. Absolutely Beautiful. Thanks Duo Care, I know why my friends recommended your company.
Joe did a great job! Very professional and reasonable pricing.
I hired these guys for a thorough cleaning while relocating from out of state, and I was very satisfied with the results. The service was well worth the cost, leaving my home spotless and ready for the next chapter. However, there were a couple of minor inconveniences. The lack of an online payment portal made the…
DUO CARE is top-notch in customer care! They took the time to educate me how to properly dry my carpets, were friendly, & professional.
Happy with the way our carpets look. Joe was friendly and thorough.
Good Job
Quick and thorough. The areas that were cleaned look brand new and that’s hard to do when you have five dogs.
I have been using Duo Care carpet cleaning for many, many years and have never been disappointed. The gentlemen are always on time, they are very pleasant, and they do a very good job with carpet and furniture cleaning. I would highly recommend this company. I am sure you will be highly satisfied.
Great service from Murray. Very professional, nice, thorough and a pleasure to work with. Highly recommend.
Excellent job done by a very nice man. The administrative staff was great to work with as well !
They always do a great job, and our Technician John was super today as well!
He did an awesome job!!! Very nice guy .
I have had them for years. Great job.
Excellent efficient job. Merry did a great job. Punctual, Professional. Really nice thorough job.
Joe cleaned our hardwood floors and they look terrific!
Reviewed what he was doing.He was very careful in protecting woodwork and other furniture while working.Professional in all areas.
Very punctual, friendly and did a great job. We will continue to use them.
Awesome service as usual!
Mike old buddy you guys are the best thank you again!!!
Jon W. Cleaned our family room carpet today and did a spectacular job. We had some issues with our little dog so we wanted to get it taken care of. Jon explained everything step by step and our carper looks brand new !!!! Jon then advised on dry time and how to proceed while waiting for it to dry. Super polite,…
Another fine job😊 Excellent Service!!! They go the extra mile!!! Very Friendly & Courteous!!!
Murray is great and extremely knowledgeable!!! Thank you for a great job!!!
They are very professional & do a fabulous job!! Murray is super nice & my chairs look great!
Our technician did a great job! Removed our stains. We are so happy!
Joe deserves 10 stars.
They were professional and courteous. They were conscientious not to damage any part of our home with their equipment. They explained the process in detail. They also cleaned my tiles. I will use them in the future. Thank you for a wonderful experience.
So happy with every part of this service. The people in the office were so nice and Murray was an excellent and very polite technician. So happy I choose Duo Care
As usual you guys are Awesome! Carpet looks great! Highly recommend this company!
My carpet looks amazing! I will never go with anyone else!
We have been using Duo Care for more than 30 years to clean carpets at my preschool in Clinton Twp. They have always done a fantastic job and everyone is so nice to work with! Thank you from Little Preschoolers!
The gentleman who came out was extremely professional and a really nice man. He knew what he was doing and did a great job.
I am very satisfied and would recommend your company. Your employee was very knowledgeable.
I used Duo-Care to clean the carpets in my late father’s home prior to putting it on the market. Murray did a great job; he was friendly, professional, and efficient. Duo-Care was recommended to me by two people and I would definitely recommend them to others!
Very efficient and responsive to my concerns
Pleasant and timely service, excellent quality work. Would definitely use again and recommend!
Very good.
I contacted DuoCare to have 4 large area rugs cleaned as we were having new laminate flooring installed. I was pleased to learn that they were able to pick up my rugs and clean them off site. Their timing/turn around worked perfectly with the flooring project and my rugs came back looking like new. Audra and Diane…
This company was professional, polite, and quick. They came by, greeted and worked around my dogs. They were in and out in under an hour to clean 3 areas of carpeting.
⭐️⭐️⭐️⭐️⭐️ 5 STARS BETTER THAN NEW CARPET. SUPER CLEAN WILL USE AGAIN NEXT YEAR AND MANY MORE YEARS AFTER. VERY HARD WORKING TAKES PRIDE IN THEIR WORK RESPECTFUL TO YOUR PROPERTY MY FIRST TIME USING DUO-CARE AND I LIVE THEIR WORK! Thank you very much!
DuoCare is superb!! They arrive on time, they are efficient, and thorough. They’re considerate of your belongings and very easy to work with. I’ve used them for years and have never once been disappointed. I would recommend them to everyone.
Super professional! Carpet looks great. Thank you!
Tom was friendly and did an excellent job cleaning my carpets. I would definitely recommend Duo Care. Thank you.
On time. Thorough. Honest. Friendly
Tom was very professional, cleaned my carpet in record time. I was astounded to see how dirty the bedroom carpets were! But they are beautiful now, and my condo smells so fresh.
Knowledgeable, quality job, and friendly. Carpets look great!
Excellent service
My friend who used to work in property management recommended Duo Care, saying they're a really professional and caring company. I couldn't agree more! They cleaned the carpets in my new house, including pet stains, as well as the flooring downstairs. They gave me an appointment quickly before my move-in date. They…
Great company with great employees that go above and beyond. Had our carpets cleaned today and as per usual they look great! This company is so good about protecting surrounding areas when cleaning and spending extra time on high traffic areas and stains. I would highly recommend them and plan on using them in the future.
Our technician Jason went above and beyond today cleaning our carpets. He was very knowledgeably , personal and professional. We would highly recommend Duo-Care Cleaning to anyone in need of carpet cleaning. Ask for Jason if you want someone who goes the extra mile. A+++++
These guys are great to work with. They get you scheduled pretty quickly, are out when they say they will be and do a great job cleaning both carpet and tile. Used them several times in both residential and commercial settings and carpet and tile come out looking great every time. And the smells are GONE! Thank you!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |

