How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for general carpet cleaning
Clear ✕All 247 Google reviews tagged “General carpet cleaning”
Always a great job done! Ty!
I would highly recommend Duo Care Cleaning & Kristopher. He did a great job on our carpets.
Just moved to Michigan and wanted our previous oriental rug cleaned with care. Read the reviews and contacted Duo Care with my fingers crossed. From that point on I was happy with my take-a-chance choice. Superb service, from updates to punctuality. Pricing is surprisingly reasonable. Quality of work top-notch. This…
We’ve used Duo Care for 30 years and have always been pleased with their work and price. They have always been on time and treated our home with care and respect. Our carpet looks like new when they are finished. I feel confident in recommending them to all my friends and family.
Great job as always! Joe did a great job getting some particularly tough stains out. We appreciate his professionalism! Thank you!
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Great job! Kris was thorough, took his time and did an excellent job! We are so happy with Duo Care services.
Everything was excellent! Joe came exactly when I expected him to and my carpets look great.
Great service! Got my entire carpet cleaned in my house. Joe was very polite and answered all my questions. Very happy with this service. I would recommend them to all my family and friends.
Once again, Duo Care did an excellent job of cleaning my carpet. I don’t know what it is they use, but it doesn’t leave any residue on the carpet. I was considering replacing my carpet, but now It looks brand new again. Communication with the company via text is excellent. Joe was prompt and polite. I highly…
Durocare came to my house to clean 2 rooms and a hallway. Chris was very professional, detail focused and brought wall corner guards to protect the walls when the vacuum hose hit it. The carpet was thoroughly cleaned, I'm very satisfied. Great job!
Duo Care did a tremendous job cleaning the carpet in my whole house. Eric was courteous and friendly and focused. My carpet looks great! Exceeded my expectations.
Very professional service! Communication was excellent and showed up on time. Explained the entire procedure to me and did everything as expected. Carpet looks great and price was great as well. Thank you so much!
Showed up early. Great personality. Would recomend your company.
Kristopher showed up on time, was courteous and professional. He did an excellent job protecting my home as he cleaned the carpets. Carpets look fantastic!
I’ve used Duocare several times over the years and have consistently recommended them to my neighbors since first hiring them in 2021. They’ve always done excellent work, which is why this most recent visit was disappointing. The carpet was not fully cleaned — something I documented and shared with them — and our…
Duo Care did a fantastic job! It was easy to schedule, they provided a quote ahead of time and that’s what we paid. Eric was friendly and did an awesome job. Will be using Duo Care for future carpet and upholstery cleaning needs!
I would highly recommend this company to anyone who wanted expert carpet cleaning. I had Kristopher, who arrived on time, asked if I had any questions, went to work right away and did a fabulous job. I love my clean carpet.... It looks brand new... I will definitely be back !
Carpet cleaner was fast, friendly and efficient!
Great company, reasonable and professional and they do a great job !.
Great job done by Eric.He was very pleasant and very helpful. Thanks for the wonderful work. The rooms look like brand new carpet. Will use them again.
Have used Duo-Care for many years and they do a great job. Today stripped my wood floor and used a urethane lustre finish. Looks great.
Eric was such a great person. He was kind, considerate and helpful in decisions and information regarding my 20 year old carpet. It looks so nice now.
I’ve used Duo-Care for water damage, and carpet and furniture cleaning. Very professional. I wouldn’t use anyone else!
Eric was wry professional and friendly. Service was on time and efficient
appreciated that Duo Care stands by their service. We discovered that a stain that was treated did not come out completely. We contacted Duo Care to inform them and what they would suggest. Their response was to come back out and look and possibly retreat. They retreated and the stain was successfully removed. Thank You.
Joe did an excellent job. He was very knowledgeable and thorough, explaining the process in detail as well as all my questions. Highly recommend and will be contacting them for any future work.
Joe P. our service technician was excellent! He was efficient, very thorough, throughout entire process he was caring in equipment setup and takedown, explained concerns he found and how we in our daily use of the carpets cleaned could improve some of our habits on wearing of shoes, etc. He was personable and…
Great customer service. Been using these buys for 20+ years! Never been a stain that could not get out. Highly recommend!!
Floor cleaning. Excellent work
Eric did a great job. Carpets are brighter. Furniture awesome. Very knowledgeable. Way to go Eric!!!
Joe does an amazing job! Always consistent, thorough with attention to detail. I won't use anyone else! I have recommended them to several clients and friends and all are happy too. Highly recommend if you have pets. Smells fresh and clean when they're done, but not overpowering.
Have used this company for years the best ever
Love Duo and Joe - they are the best! Love using them.
Mr. Pizzimenti I'd a fine job and was very informative & professional. Thank you
Wonderful, prompt service! I love that Duo Care communicates so well with you regarding technician arrival. Technicians are knowledgeable and very well trained!
Tech arrived when promised. Worked diligently until job was completed. Was very thorough and conscientious about his work. Couldn't be more satisfied. I have used Duo Care over 30 years and they've always done an excellent job. Thank you.
JB was great!! He literally just left our house. He was very careful with protecting corners and baseboard moldings along with protectors around newel posts. He was very friendly and personable and was attentive to areas of concern. Carpet came out great!! I would highly recommend JB and Duo Care!!
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
Excellent, detailed cleaning of bedrooms and family room
Service Technician was excellent! Very Professional, Informative, and Effective Cleaning Service! Serviced Living Room/Dining Room, Two Bedrooms, and Stairs. Highly Recommend Duo Care Cleaning.
Joe was very efficient and professional. I'm always grateful for the Duo Care folks. The documents a great job! Sorry, first review mistakenly gave 1 star, should be 5 stars. They are all great.
Used Duo Care for many years and they do excellent work. They are thorough, efficient, and do an excellent job. I have also used them for upholstery with good results. Man was polite, knowledgeable and very thorough. Will definitely ask for him next time. Arrived on time.
The technician was wonderful, he didn’t talk my ear off!!
amazing job! My carpet looks brand new again even after having a toddler who loves to drop her food all over it. Thank you!
DUO CARE is top-notch in customer care! They took the time to educate me how to properly dry my carpets, were friendly, & professional.
Carpeting on stairs looks great considering the carpet is 52 years old and light colored.
They did an excellent job and have been with them from the time they opened their business!
Professional, accommodating, friendly, white glove service. Murray is a pleasure. Thank you!
The Duo Care representative, Jon, was meticulous! He made sure that every wall corner was protected from his hose. He put a door covering over the open door for the hose entry point and put paper on the wood floor that the hose would be running over.. He took a vacuum crevice tool and went along the edges of the…
Couldn't be happier with my experience with Duo Care. When I called, they answered all my questions, and I was able to book a convenient date and time. On the date of my carpet cleaning, my technician Mike was knowledgeable, and made the whole process quick and easy. Will definitely be using them in the future for…
Efficient. Took extra care. Good quality cleaning
I have had them for years. Great job.
Such a fabulous and professional company. I always refer them to all my friends.
They did an excellent job!! Sam is super nice and very professional. I highly recommend this company. I have been using them for 20 plus years. 💯
Very friendly staff, explained a lot, great job, carpets look AMAZING highly recommended these people
Service was excellent. Murray was right on time and went above and beyond to make sure my carpets were clean. He was professional and efficient as well as friendly and polite. Duo Care always does a great job.
Great service. The service tech is knowledgeable and cares!
Excellent efficient job. Merry did a great job. Punctual, Professional. Really nice thorough job.
Joe cleaned our hardwood floors and they look terrific!
Reviewed what he was doing.He was very careful in protecting woodwork and other furniture while working.Professional in all areas.
I love love love this company.
Mike was awesome! Very professional and courteous. The attention to detail far exceeded my expectations. Will definitely call them again!
Scheduling is a breeze, and the employee (whose name I can't recall, unfortunately) is a pleasure to work with! Our technician, Joe P., is knowledgeable and did a wonderful job, especially on that mysterious stain in a very noticeable spot! He's friendly, hardworking, and respectful of both us and our home. I highly recommend Duo-Care.
I love their service, especially when they re-align all carpet direction after cleaning :)
Amazing and professional service - every time!
great work great people
Murray is great and extremely knowledgeable!!! Thank you for a great job!!!
Duo Care Cleaning and Restoration recently tackled the cleaning of my office space, and I couldn't be more pleased with the outcome! Their service exceeded my expectations in every aspect. From the moment they arrived, it was evident that professionalism was their forte. The team conducted themselves with the…
Very professional and responsive. The pickup and delivery of the rugs were on time and I received text letting me know when they would be at my house.
Duo-Care Rug and Floor Cleaning is excellent. They are professional from the first contact over the phone until the specialist completes the job and leaves your home. The rugs are well cleaned and delicate rugs are handled properly. We had our floors cleaned also, and they look like new. Each specialist is easy to…
Jon was awesome very professional and did a very good job on my carpet he also helped me with my fiancée cats so they didn't escape
Duo Care is great. The people are wonderful. . from Joe, the owner, to Audra, office staff, to Joe, my cleaning technician. I have used their services several times and they have always been fantastic!
Looks amazing! Very dry despite cleaning
Very professional and the price for cleaning my shag rug was exceptional!
Sam came out to our home to tackle some pet stain odors and did a stellar job. He was courteous, professional, worked quickly but thoroughly and took multiple measures to protect our home from outside dirt being brought in, cold drafts coming through the door during cleaning, and gave me tips on how to extend the…
Murray was wonderful. Your company is a standout in customer service. Thank you for everthing
Clean carpet in two rooms and a stairway
They also cleaned the ceramic tile and grouting in the bathrooms. Fabulous job!
Great work. Looks like a new carpet
Did a great job
Carpet and sofa look amazing after cleaning.
Murray did a great job cleaning our carpets in livingroom, family room, and hallway, pre-spot cleaned them first, cleaned our cloth couch and 11 dining room cloth cushions. He was very thorough, hard working and careful with everything! I would definitely recommend Duo Care Carpeting & Restoration and use them again. Thank you, Murray!
Very efficient and responsive to my concerns
They weren’t able to eliminate all of our pet stains but we are pleased overall.
Very good.
This company was professional, polite, and quick. They came by, greeted and worked around my dogs. They were in and out in under an hour to clean 3 areas of carpeting.
Have used them a number of times. They are always on time and professional and they are able to accomplish all that I ask of them. Great company that I highly recommend!!
⭐️⭐️⭐️⭐️⭐️ 5 STARS BETTER THAN NEW CARPET. SUPER CLEAN WILL USE AGAIN NEXT YEAR AND MANY MORE YEARS AFTER. VERY HARD WORKING TAKES PRIDE IN THEIR WORK RESPECTFUL TO YOUR PROPERTY MY FIRST TIME USING DUO-CARE AND I LIVE THEIR WORK! Thank you very much!
Been using Joe and Mike for years....They've always exceeded our expectations!!!!
Awesome job cleaning our carpet and couches. Very professional and friendly.
Highly recommend Duo Care! They are courteous, professional, on-time and a pleasure to work with. Murray was careful, knowledgeable, did expert work, and was such a nice person to meet! Everything looks fantastic as always. I've used them several times now and completely trust them to do a great job! From Audra…
Friendly carpet cleaner and he did a very thorough job!
A job well done by Murray. He was on time, very efficient, very friendly, and the job was all done in a timely manner.
Our carpet looks and smells wonderful. Highly recommend Duo Care.
Excellent job and great workers. Thanks!
My friend who used to work in property management recommended Duo Care, saying they're a really professional and caring company. I couldn't agree more! They cleaned the carpets in my new house, including pet stains, as well as the flooring downstairs. They gave me an appointment quickly before my move-in date. They…
Wonderful service! I’ve been a Duo Care customer for years and only trust them in our home. Our technician, Jason, cleaned our carpets and grout today. He was thorough and friendly. He cleaned our grout in three bathrooms and it looks fantastic. I would definitely recommend him to others.
Great company with great employees that go above and beyond. Had our carpets cleaned today and as per usual they look great! This company is so good about protecting surrounding areas when cleaning and spending extra time on high traffic areas and stains. I would highly recommend them and plan on using them in the future.
Our technician Jason went above and beyond today cleaning our carpets. He was very knowledgeably , personal and professional. We would highly recommend Duo-Care Cleaning to anyone in need of carpet cleaning. Ask for Jason if you want someone who goes the extra mile. A+++++
I have been using Duo Care since I moved ti Shelby Township which is going on 8 years. Joe P. Cleaned our carpets this year and he was very friendly, professional and exceptionally knowledgeable about different types of carpets and fibers. He also noticed our leather furniture looked like it could use a face lift…
Joe did an outstanding job, hopefully the stains will not reappear.
Joe was great and did an amazing job. My kids are rough on our carpets and he made them look new!! Highly recommend DuoCare!
Duo always do an excellent job. Their staff are professional and friendly and extremely efficient.
I Love Duo Care. I used them to clean my couch a few years ago and this time I also included my carpet. My dog is little but dirty and their services made everything look brand new again. I will always recommend them. Super affordable for really great quality services.
These guys are great to work with. They get you scheduled pretty quickly, are out when they say they will be and do a great job cleaning both carpet and tile. Used them several times in both residential and commercial settings and carpet and tile come out looking great every time. And the smells are GONE! Thank you!!
Joe P. did an excellent job. I’m very happy with how clean my carpets are. Joe was friendly and very thorough and knowledgeable about carpets.
Excellent service. On-time and professional job. Very satisfied!
Second time using Duo Care and I am extremely pleased. Our carpet is 8 years old and they made it look almost new. Very thorough and professional. I would recommend this company to everyone!
The carpet cleaner was ON-TIME for the appointment. He thoroughly vacuumed the carpet , sprayed the spot remover and then steam cleaned the carpeting. It appeared to me that he steam cleaned ti two different directions when needed. He was courteous and informed me re. the drying process. The glued-down industrial…
I procrastinated having my carpets cleaned because I anticipated it to be a major inconvenience. However, it surprisingly turned out be a simple and smooth process. Audra was so pleasant and accommodating with scheduling. The day of my appointment, Sam called me and was actually able to come earlier than…
I had my carpets and furniture cleaned today and am so happy with the job they did. I have used them several times before and highly recommend them. You can trust that they know their business and they make sure that your items are cared for correctly. I have had my hardwood floors done by them before, as well and they looked beautiful. Thank you Duo Care!
I was very impressed with DuoCare’s service. The service agent (Sam) was on time and very professional. Our carpet looks like new! Nice job Sam. JR - Washington, MI
Feels good having a clean carpet. Thanks, Mike!
Sam was the person who did the cleaning of the home. He was ON TIME thorough (not just walked through it) & left on time. It’s nice to see someone who cares about what they’re doing for a change. Would recommend this company again. Good job Duo Care!
Very pleasant technician and awesome job again!
This company is professional and does a fantastic job. I’ve used Duocare a couple times now and I’ll continue to be their customer.
I have been using Duo Care for over ten years. Their employees are friendly, professional, and thorough. Every time they leave my house it feels and looks like new carpet. I have recommended Dup Care several times to friends and family. Absolutely the best!
It started when I was looking on line for someone to help restore my needlepoint wool rug that had water damage to it. DuoCares website was clear, concise and easy to find the information I needed to make the call. Audra is incredibly helpful, professional, knowledgeable, kind and accommodating! Mike is also the…
I have used this company for over 25 years. I have never been disappointed in their service. They are always friendly, reliable, and do an excellent job.
Joe was wonderful to work with. Had an issue two months ago with a different company who left my carpet worse than when they got there. Even had to go through a warranty process with my carpet company where they and the inspector who came out recommended using Duo Care for a proper cleaning. Grateful for Joe’s…
Sam did an excellent job. First time using Company. Daughter used last week and I saw what a great job they did on hers. Very friendly, prompt and carpet looks great. Thank you again. Found my new business for carpet to be cleaned.
Did a great job I was very satisfied will use them again
The service was prompt and Great. Good job
Ten star review for DuoCare and for Diane, Joe and Tom! What a absolutely great experience we had, from the initial call we placed with Diane and also with Joe and Tom our technicians, explaining the entire process to us and arriving on time. We were thrilled with the results. Our rugs and couches look amazing! We…
Made decade old carpet look new! Efficient, professional, educational!
Sam does a great job cleaning our carpets and large area rug every time! Highly recommend Duo care! We have been using them for years!
Our second time using them because they do great work. Thorough, and go above and beyond and stains from cat vomit stay gone! Techs are friendly and professional. Highly recommend them!😊
Awesome job. Great value for work completed. Will use again.
Very good and professional experience with duo care
Sam was super friendly and he did an amazing job! He was quick and was super knowledgeable. Will definitely be using Duo in the future. Great experience! Highly recommend!
I always thought that carpet cleaning never gets the carpet to it's original state, but Joe did a fantastic job, every corner of the house carpets are now pristine, and so much better than when we moved in. Very professional, great value, highly recommended!
Great service! They shared tips on how to clean spots in the future and even how to fix some areas of our carpet that were bleached out. They protected all corners and were careful around the baseboards too. Carpets looked very clean when he was all done!
Very pleased on all aspects. Thank you
Beautiful, the carpet looks new again. Thank you!
Jim Kelley was our carpet cleaner and he did an amazing job. He was quite friendly and professional. Ill hire him again and recommend him to anyone.
We always use Duo Care and are always happy. I always recommend them to people I know.
very prompt and expert service. they got out a.very bad large coffee spill. would highly recommend.
Great company, very efficient and good value.
I had some tough grease stains on carpet And Jim got them out. Very satisfied with the work being done today!
Duo Care is fantastic. Timely, professional and so reasonably priced! Sam cleaned our carpets and did a wonderful job. I’m would highly recommend them.
Everything looks n smells good but carpet is still damp 7 hours later
Sam did an excellent job, some spots where there was wheelchair traffic I thought wouldn’t get clean from ware and tear but I was so surprised. I will definitely use this company again.
Had our carpet cleaned & it looks brand new!! Jim did a wonderful job! We’ve had our carpet cleaned twice in the past 6 months with a different company and it looked no where near as good as it did today!!! Would highly recommend this company! I usually never leave reviews but this place definitely deserved one! Thanks jim & duo care team! 👏🏻
Our dog sheds like no other and with our 1 and half year old son roaming the house, we get our carpets cleaned yearly. Sam did a fantastic job on our couches and carpets. We have been using Duo Care for 5 years now and they never disappoint!
Prompt, professional. Carpets look great! Thank you! We will use your services again. I am passing your info to my friends and family! Job well done!
Service person Jim was great, my carpet and couch look brand new and you'd never even knew we have 3 dogs! Very kind and personable and will be having them back again!
I would say it's probably one of the best customer care carpet cleaning places I've encountered. Professional and very concerned about other Fabrics in the household.
Carpet was very stained from our cat and her touchy digestive system. It was a mess. After Duo Clean cleaned the carpet it looks like new. Amazing I am very happy and you have a repeat customer.
So much cleaner than doing it yourself, and extremely reasonable and professional.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |
