How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for general carpet cleaning
Clear ✕All 247 Google reviews tagged “General carpet cleaning” · showing 40
Always a great job done! Ty!
I would highly recommend Duo Care Cleaning & Kristopher. He did a great job on our carpets.
Just moved to Michigan and wanted our previous oriental rug cleaned with care. Read the reviews and contacted Duo Care with my fingers crossed. From that point on I was happy with my take-a-chance choice. Superb service, from updates to punctuality. Pricing is surprisingly reasonable. Quality of work top-notch. This…
We’ve used Duo Care for 30 years and have always been pleased with their work and price. They have always been on time and treated our home with care and respect. Our carpet looks like new when they are finished. I feel confident in recommending them to all my friends and family.
Great job as always! Joe did a great job getting some particularly tough stains out. We appreciate his professionalism! Thank you!
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Great job! Kris was thorough, took his time and did an excellent job! We are so happy with Duo Care services.
Everything was excellent! Joe came exactly when I expected him to and my carpets look great.
Great service! Got my entire carpet cleaned in my house. Joe was very polite and answered all my questions. Very happy with this service. I would recommend them to all my family and friends.
Once again, Duo Care did an excellent job of cleaning my carpet. I don’t know what it is they use, but it doesn’t leave any residue on the carpet. I was considering replacing my carpet, but now It looks brand new again. Communication with the company via text is excellent. Joe was prompt and polite. I highly…
Durocare came to my house to clean 2 rooms and a hallway. Chris was very professional, detail focused and brought wall corner guards to protect the walls when the vacuum hose hit it. The carpet was thoroughly cleaned, I'm very satisfied. Great job!
Duo Care did a tremendous job cleaning the carpet in my whole house. Eric was courteous and friendly and focused. My carpet looks great! Exceeded my expectations.
Very professional service! Communication was excellent and showed up on time. Explained the entire procedure to me and did everything as expected. Carpet looks great and price was great as well. Thank you so much!
Showed up early. Great personality. Would recomend your company.
Kristopher showed up on time, was courteous and professional. He did an excellent job protecting my home as he cleaned the carpets. Carpets look fantastic!
I’ve used Duocare several times over the years and have consistently recommended them to my neighbors since first hiring them in 2021. They’ve always done excellent work, which is why this most recent visit was disappointing. The carpet was not fully cleaned — something I documented and shared with them — and our…
Duo Care did a fantastic job! It was easy to schedule, they provided a quote ahead of time and that’s what we paid. Eric was friendly and did an awesome job. Will be using Duo Care for future carpet and upholstery cleaning needs!
I would highly recommend this company to anyone who wanted expert carpet cleaning. I had Kristopher, who arrived on time, asked if I had any questions, went to work right away and did a fabulous job. I love my clean carpet.... It looks brand new... I will definitely be back !
Carpet cleaner was fast, friendly and efficient!
Great company, reasonable and professional and they do a great job !.
Great job done by Eric.He was very pleasant and very helpful. Thanks for the wonderful work. The rooms look like brand new carpet. Will use them again.
Have used Duo-Care for many years and they do a great job. Today stripped my wood floor and used a urethane lustre finish. Looks great.
Eric was such a great person. He was kind, considerate and helpful in decisions and information regarding my 20 year old carpet. It looks so nice now.
I’ve used Duo-Care for water damage, and carpet and furniture cleaning. Very professional. I wouldn’t use anyone else!
Eric was wry professional and friendly. Service was on time and efficient
appreciated that Duo Care stands by their service. We discovered that a stain that was treated did not come out completely. We contacted Duo Care to inform them and what they would suggest. Their response was to come back out and look and possibly retreat. They retreated and the stain was successfully removed. Thank You.
Joe did an excellent job. He was very knowledgeable and thorough, explaining the process in detail as well as all my questions. Highly recommend and will be contacting them for any future work.
Joe P. our service technician was excellent! He was efficient, very thorough, throughout entire process he was caring in equipment setup and takedown, explained concerns he found and how we in our daily use of the carpets cleaned could improve some of our habits on wearing of shoes, etc. He was personable and…
Great customer service. Been using these buys for 20+ years! Never been a stain that could not get out. Highly recommend!!
Floor cleaning. Excellent work
Eric did a great job. Carpets are brighter. Furniture awesome. Very knowledgeable. Way to go Eric!!!
Joe does an amazing job! Always consistent, thorough with attention to detail. I won't use anyone else! I have recommended them to several clients and friends and all are happy too. Highly recommend if you have pets. Smells fresh and clean when they're done, but not overpowering.
Have used this company for years the best ever
Love Duo and Joe - they are the best! Love using them.
Mr. Pizzimenti I'd a fine job and was very informative & professional. Thank you
Wonderful, prompt service! I love that Duo Care communicates so well with you regarding technician arrival. Technicians are knowledgeable and very well trained!
Tech arrived when promised. Worked diligently until job was completed. Was very thorough and conscientious about his work. Couldn't be more satisfied. I have used Duo Care over 30 years and they've always done an excellent job. Thank you.
JB was great!! He literally just left our house. He was very careful with protecting corners and baseboard moldings along with protectors around newel posts. He was very friendly and personable and was attentive to areas of concern. Carpet came out great!! I would highly recommend JB and Duo Care!!
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |
