How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for general carpet cleaning
Clear ✕All 247 Google reviews tagged “General carpet cleaning” · showing 80
Always a great job done! Ty!
I would highly recommend Duo Care Cleaning & Kristopher. He did a great job on our carpets.
Just moved to Michigan and wanted our previous oriental rug cleaned with care. Read the reviews and contacted Duo Care with my fingers crossed. From that point on I was happy with my take-a-chance choice. Superb service, from updates to punctuality. Pricing is surprisingly reasonable. Quality of work top-notch. This…
We’ve used Duo Care for 30 years and have always been pleased with their work and price. They have always been on time and treated our home with care and respect. Our carpet looks like new when they are finished. I feel confident in recommending them to all my friends and family.
Great job as always! Joe did a great job getting some particularly tough stains out. We appreciate his professionalism! Thank you!
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Great job! Kris was thorough, took his time and did an excellent job! We are so happy with Duo Care services.
Everything was excellent! Joe came exactly when I expected him to and my carpets look great.
Great service! Got my entire carpet cleaned in my house. Joe was very polite and answered all my questions. Very happy with this service. I would recommend them to all my family and friends.
Once again, Duo Care did an excellent job of cleaning my carpet. I don’t know what it is they use, but it doesn’t leave any residue on the carpet. I was considering replacing my carpet, but now It looks brand new again. Communication with the company via text is excellent. Joe was prompt and polite. I highly…
Durocare came to my house to clean 2 rooms and a hallway. Chris was very professional, detail focused and brought wall corner guards to protect the walls when the vacuum hose hit it. The carpet was thoroughly cleaned, I'm very satisfied. Great job!
Duo Care did a tremendous job cleaning the carpet in my whole house. Eric was courteous and friendly and focused. My carpet looks great! Exceeded my expectations.
Very professional service! Communication was excellent and showed up on time. Explained the entire procedure to me and did everything as expected. Carpet looks great and price was great as well. Thank you so much!
Showed up early. Great personality. Would recomend your company.
Kristopher showed up on time, was courteous and professional. He did an excellent job protecting my home as he cleaned the carpets. Carpets look fantastic!
I’ve used Duocare several times over the years and have consistently recommended them to my neighbors since first hiring them in 2021. They’ve always done excellent work, which is why this most recent visit was disappointing. The carpet was not fully cleaned — something I documented and shared with them — and our…
Duo Care did a fantastic job! It was easy to schedule, they provided a quote ahead of time and that’s what we paid. Eric was friendly and did an awesome job. Will be using Duo Care for future carpet and upholstery cleaning needs!
I would highly recommend this company to anyone who wanted expert carpet cleaning. I had Kristopher, who arrived on time, asked if I had any questions, went to work right away and did a fabulous job. I love my clean carpet.... It looks brand new... I will definitely be back !
Carpet cleaner was fast, friendly and efficient!
Great company, reasonable and professional and they do a great job !.
Great job done by Eric.He was very pleasant and very helpful. Thanks for the wonderful work. The rooms look like brand new carpet. Will use them again.
Have used Duo-Care for many years and they do a great job. Today stripped my wood floor and used a urethane lustre finish. Looks great.
Eric was such a great person. He was kind, considerate and helpful in decisions and information regarding my 20 year old carpet. It looks so nice now.
I’ve used Duo-Care for water damage, and carpet and furniture cleaning. Very professional. I wouldn’t use anyone else!
Eric was wry professional and friendly. Service was on time and efficient
appreciated that Duo Care stands by their service. We discovered that a stain that was treated did not come out completely. We contacted Duo Care to inform them and what they would suggest. Their response was to come back out and look and possibly retreat. They retreated and the stain was successfully removed. Thank You.
Joe did an excellent job. He was very knowledgeable and thorough, explaining the process in detail as well as all my questions. Highly recommend and will be contacting them for any future work.
Joe P. our service technician was excellent! He was efficient, very thorough, throughout entire process he was caring in equipment setup and takedown, explained concerns he found and how we in our daily use of the carpets cleaned could improve some of our habits on wearing of shoes, etc. He was personable and…
Great customer service. Been using these buys for 20+ years! Never been a stain that could not get out. Highly recommend!!
Floor cleaning. Excellent work
Eric did a great job. Carpets are brighter. Furniture awesome. Very knowledgeable. Way to go Eric!!!
Joe does an amazing job! Always consistent, thorough with attention to detail. I won't use anyone else! I have recommended them to several clients and friends and all are happy too. Highly recommend if you have pets. Smells fresh and clean when they're done, but not overpowering.
Have used this company for years the best ever
Love Duo and Joe - they are the best! Love using them.
Mr. Pizzimenti I'd a fine job and was very informative & professional. Thank you
Wonderful, prompt service! I love that Duo Care communicates so well with you regarding technician arrival. Technicians are knowledgeable and very well trained!
Tech arrived when promised. Worked diligently until job was completed. Was very thorough and conscientious about his work. Couldn't be more satisfied. I have used Duo Care over 30 years and they've always done an excellent job. Thank you.
JB was great!! He literally just left our house. He was very careful with protecting corners and baseboard moldings along with protectors around newel posts. He was very friendly and personable and was attentive to areas of concern. Carpet came out great!! I would highly recommend JB and Duo Care!!
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
Excellent, detailed cleaning of bedrooms and family room
Service Technician was excellent! Very Professional, Informative, and Effective Cleaning Service! Serviced Living Room/Dining Room, Two Bedrooms, and Stairs. Highly Recommend Duo Care Cleaning.
Joe was very efficient and professional. I'm always grateful for the Duo Care folks. The documents a great job! Sorry, first review mistakenly gave 1 star, should be 5 stars. They are all great.
Used Duo Care for many years and they do excellent work. They are thorough, efficient, and do an excellent job. I have also used them for upholstery with good results. Man was polite, knowledgeable and very thorough. Will definitely ask for him next time. Arrived on time.
The technician was wonderful, he didn’t talk my ear off!!
amazing job! My carpet looks brand new again even after having a toddler who loves to drop her food all over it. Thank you!
DUO CARE is top-notch in customer care! They took the time to educate me how to properly dry my carpets, were friendly, & professional.
Carpeting on stairs looks great considering the carpet is 52 years old and light colored.
They did an excellent job and have been with them from the time they opened their business!
Professional, accommodating, friendly, white glove service. Murray is a pleasure. Thank you!
The Duo Care representative, Jon, was meticulous! He made sure that every wall corner was protected from his hose. He put a door covering over the open door for the hose entry point and put paper on the wood floor that the hose would be running over.. He took a vacuum crevice tool and went along the edges of the…
Couldn't be happier with my experience with Duo Care. When I called, they answered all my questions, and I was able to book a convenient date and time. On the date of my carpet cleaning, my technician Mike was knowledgeable, and made the whole process quick and easy. Will definitely be using them in the future for…
Efficient. Took extra care. Good quality cleaning
I have had them for years. Great job.
Such a fabulous and professional company. I always refer them to all my friends.
They did an excellent job!! Sam is super nice and very professional. I highly recommend this company. I have been using them for 20 plus years. 💯
Very friendly staff, explained a lot, great job, carpets look AMAZING highly recommended these people
Service was excellent. Murray was right on time and went above and beyond to make sure my carpets were clean. He was professional and efficient as well as friendly and polite. Duo Care always does a great job.
Great service. The service tech is knowledgeable and cares!
Excellent efficient job. Merry did a great job. Punctual, Professional. Really nice thorough job.
Joe cleaned our hardwood floors and they look terrific!
Reviewed what he was doing.He was very careful in protecting woodwork and other furniture while working.Professional in all areas.
I love love love this company.
Mike was awesome! Very professional and courteous. The attention to detail far exceeded my expectations. Will definitely call them again!
Scheduling is a breeze, and the employee (whose name I can't recall, unfortunately) is a pleasure to work with! Our technician, Joe P., is knowledgeable and did a wonderful job, especially on that mysterious stain in a very noticeable spot! He's friendly, hardworking, and respectful of both us and our home. I highly recommend Duo-Care.
I love their service, especially when they re-align all carpet direction after cleaning :)
Amazing and professional service - every time!
great work great people
Murray is great and extremely knowledgeable!!! Thank you for a great job!!!
Duo Care Cleaning and Restoration recently tackled the cleaning of my office space, and I couldn't be more pleased with the outcome! Their service exceeded my expectations in every aspect. From the moment they arrived, it was evident that professionalism was their forte. The team conducted themselves with the…
Very professional and responsive. The pickup and delivery of the rugs were on time and I received text letting me know when they would be at my house.
Duo-Care Rug and Floor Cleaning is excellent. They are professional from the first contact over the phone until the specialist completes the job and leaves your home. The rugs are well cleaned and delicate rugs are handled properly. We had our floors cleaned also, and they look like new. Each specialist is easy to…
Jon was awesome very professional and did a very good job on my carpet he also helped me with my fiancée cats so they didn't escape
Duo Care is great. The people are wonderful. . from Joe, the owner, to Audra, office staff, to Joe, my cleaning technician. I have used their services several times and they have always been fantastic!
Looks amazing! Very dry despite cleaning
Very professional and the price for cleaning my shag rug was exceptional!
Sam came out to our home to tackle some pet stain odors and did a stellar job. He was courteous, professional, worked quickly but thoroughly and took multiple measures to protect our home from outside dirt being brought in, cold drafts coming through the door during cleaning, and gave me tips on how to extend the…
Murray was wonderful. Your company is a standout in customer service. Thank you for everthing
Clean carpet in two rooms and a stairway
They also cleaned the ceramic tile and grouting in the bathrooms. Fabulous job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |

