How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDuo Care Cleaning And Restoration
St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 61 mattress cleaning · 5.0★ from 930 Google reviews
Report card
Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Duo Care Cleaning And Restoration for 6 kinds of job.
Duo Care Cleaning And Restoration for upholstery cleaning
Clear ✕All 153 Google reviews tagged “Upholstery cleaning” · showing 140
10/10 Experience! I got my very large sectional cleaned and oversized sofa chair. Joe was very pleasant and informative on how to take care of my couch long term. Definitely recommend to anyone!
Joe is a true Professional. Arrived on time ,very friendly and well mannered. The fabric that was cleaned is alive again. It looks fantastic. Thank You Duo Care and Joe. Brian.
Been utilizing Duo-Care for over 30 years and they never seem to amaze us. They are always congenial and they do a fantastic job. We would recommend them to anyone.
Joe was great! Hardworking and very thorough. Floors and carpet look great. Very professional service.
We’ve used duo care before and Jon Waterstraat was professional, friendly and efficient. He got nearly all of the stains out of the carpet, stairs, runner and couch; only the long standing ones were unresolvable. He even got kid puke our form a few years ago! The couch was from our dog and the carpet was from our…
Duo-Care has the ongoing work ethic so unreceived elsewhere in today's world, and with each new employee, they instill that same care and attention to detail for customer satisfaction. Joe Boyd is a friendly addition to the Duo family, and has excellent attention to detail, fast results and works hard the entire…
Thank you Joe for a beautiful job on FCC my carpets n sofas. Definitely will recommend you to family n friends.
Duocare did a great job! We've used them twice now for our carpet, and this time they cleaned our crate and barrel couch and a few rugs!
Joe was excellent, knowledgeable and pleasant.
Duo Care did a fantastic job! It was easy to schedule, they provided a quote ahead of time and that’s what we paid. Eric was friendly and did an awesome job. Will be using Duo Care for future carpet and upholstery cleaning needs!
Joe did an outstanding job on the carpet and the furniture. I truly recommend Duo care.
Excellent customer service. The technicians were professional and courteous. The furniture and carpet look fantastic!
The young man who cleaned my furniture did an exceptional job. I have been a Duo Care customer for about 20 years.
Eric did an amazing job!!! Professional and efficient Thanks!
I’ve used Duo-Care for water damage, and carpet and furniture cleaning. Very professional. I wouldn’t use anyone else!
Eric did a fantastic job
We have had a relationship with Duo Care for 3+ decades!!! They have made emergency runs involving sick (guest) animal issues, a major in-home glass breaking accidents, resulting in blood on white carpet, and annual maintenance calls. We ALWAYS refer them to anyone who asks! Murray and Jon just left after doing a…
As always, great job! I always go to Duo-care! It is amazing my carpets look like new! And it smells so fresh and clean! We have a dog and cat, so that’s saying something!
I wish the scale went up to 100 because of the. level of service provided Joe the tech cleaned our couch, love seat, ottoman, setee and chair with the upmost professionalism and and knowledge Highly recommend Duocare
I had 2 large sectionals and 2 midsized area rugs cleaned. My sectionals have never been as clean/deodorized. I have tried other companies with a comparable price point, but this is the best company I’ve used so far. The service person was very professional and explained everything well. Truly happy with our experience.
My living living room Recliner, sofa & loveseat is 15years old> It looks brand new. Also 10 year old carpet looks new. I have been using them for 13 years. This is a family owned business that consistently does a great job! Customer service is great!
Your technician Joe is a real professional. He performed magic getting our dirty ottoman to look like new again!
Joe was very knowledgeable. Friendly and thorough service
Eric was honest, throughout , informative , prompt and professional. They were flexible with the schedule . Highly recommend
Eric did a great job. Carpets are brighter. Furniture awesome. Very knowledgeable. Way to go Eric!!!
This is the 4th time that I have used this company for cleaning my area rugs. Nothing has changed . They still are very easy and professional to work with and they do a superb job. Super happy with them.
Had a sectional and carpet cleaned. Eric did an amazing job and provided good maintenance advice as well. Would definitely book again in the future!
The gentleman did a great job on my floor. Also offered to help me out on cleaning a chair I have.
Tech was fantastic & did a great job!
Upholstery and area rug cleaning from Duo Care. The technician Joe B was very thorough and customer focused! There were quite a few stains on both pieces and he got them out!
The guys that came were so nice and knowledgeable. They took great care to get the furniture cleaners and showed me specific areas and how clean it can. 10+ on a scale of 1-10. Would recommend highly.
Amazing customer service and professionalism. Would highly recommend Duocare.
Great job on the re-do!
The technician was extremely nice and efficient. He did an excellent job.
Great job. The technician was professional and courteous. I’ll recommend DuoCare to family & friends
Joe was fantastic!!! On time and furniture cleaned excellent!!!
Great job as always.
Joe did a great job!
Love Duo and Joe - they are the best! Love using them.
Joe did a wonderful job, carpet looks wonderful. Joe was also very personable and pleasant as well.
Very professional and cleans areas where the upholstery is being cleaned. I have used their services for several years now and I am always happy with the results.
Excellent phone customer service and Joe did an outstanding job cleaning our furniture.
Perfect job!
Great company. Have been using them for 20+ uears. Profesdional and personable.
JB came today and did such a nice job. Really personable. I told him about a bad experience I had with a competitor and how I had to have Duo Care come back a few weeks later to clean the entire house again. He then compared and contrasted the difference between Duo Care's equipment and process vs. the competition.…
Duocare always does a fabulous job! Very nice employees, quality work and efficient!
If I could give 10 stars I would. Joe, our technician, was extremely knowledgeable and professional. He did an excellent job and is proud of the work he does. Thank you
Excellent cleaning service! The team worked extra hard to clean our office carpet. Very professional. I would highly recommend Duo Care for any carpet cleaning job.
Mike was courteous and prompt. He was a pleasure to work with. Audra in the office was also excellent. She understood what I asked and helped me schedule around my busy work life.
The technician was wonderful, he didn’t talk my ear off!!
Date and time was spot on. Wonderful. John was so punctual and courteous. He got right to work and was done in no time. Will be calling in Oct to do my upstairs. Besides cleaning, he also did my couch and recliner. Absolutely Beautiful. Thanks Duo Care, I know why my friends recommended your company.
Tech was very personable and professional.
DUO CARE is top-notch in customer care! They took the time to educate me how to properly dry my carpets, were friendly, & professional.
Looks great! Cleaned my basement carpet due to leakage from rain yesterday! Quick response and efficient, honest dervice👏
We get our carpet cleaned often and up until now I believe I was throwing money out the window. Great job and I ready to book Three times a year. (We have a big dog)
They did an excellent job and have been with them from the time they opened their business!
Excellent upholstery cleaning job! Have had hardwood and tile cleaned in the past as well.
Reviewed what he was doing.He was very careful in protecting woodwork and other furniture while working.Professional in all areas.
I love their service, especially when they re-align all carpet direction after cleaning :)
Murray is great and extremely knowledgeable!!! Thank you for a great job!!!
Looks amazing! Very dry despite cleaning
As usual you guys are Awesome! Carpet looks great! Highly recommend this company!
Highly recommend!
Water damage in basement
Carpet and sofa look amazing after cleaning.
Murray did a great job cleaning our carpets in livingroom, family room, and hallway, pre-spot cleaned them first, cleaned our cloth couch and 11 dining room cloth cushions. He was very thorough, hard working and careful with everything! I would definitely recommend Duo Care Carpeting & Restoration and use them again. Thank you, Murray!
Very efficient and responsive to my concerns
Very good.
⭐️⭐️⭐️⭐️⭐️ 5 STARS BETTER THAN NEW CARPET. SUPER CLEAN WILL USE AGAIN NEXT YEAR AND MANY MORE YEARS AFTER. VERY HARD WORKING TAKES PRIDE IN THEIR WORK RESPECTFUL TO YOUR PROPERTY MY FIRST TIME USING DUO-CARE AND I LIVE THEIR WORK! Thank you very much!
Been using Joe and Mike for years....They've always exceeded our expectations!!!!
Great job!!
Awesome job cleaning our carpet and couches. Very professional and friendly.
Great service, took my loveseat in for a cleaning and it looks brand new. Quick service expected to get it back in two weeks but they were finished in one week!
Amazing company, great staff!
Duo Care cleaned the sofa and love seat and did an excellent job! The contractor also explained to me how to maintain the furniture. I would recommed Duo Care.
I Love Duo Care. I used them to clean my couch a few years ago and this time I also included my carpet. My dog is little but dirty and their services made everything look brand new again. I will always recommend them. Super affordable for really great quality services.
I liked the fact that I was treated respectfully and professionally. Kinda rare these days. They answered my questions, followed through, showed up on time, let me know delivery time, etc. All the things that make me trust a company. Thank you Duo Care.
Connor arrived at my home ready to help. He had a great attitude and worked efficiently and quickly. I appreciated his high level of customer care.
They are friendly, and provide great service! I highly recommend and will absolutely use them again in the future!
Joe was wonderful, very friendly and knowledgeable of the correct stain treatment for my fabric sectional. Paid great attention to detail and was very thorough. 10/10
Second time using Duo Care and I am extremely pleased. Our carpet is 8 years old and they made it look almost new. Very thorough and professional. I would recommend this company to everyone!
I had my carpets and furniture cleaned today and am so happy with the job they did. I have used them several times before and highly recommend them. You can trust that they know their business and they make sure that your items are cared for correctly. I have had my hardwood floors done by them before, as well and they looked beautiful. Thank you Duo Care!
Sam was the person who did the cleaning of the home. He was ON TIME thorough (not just walked through it) & left on time. It’s nice to see someone who cares about what they’re doing for a change. Would recommend this company again. Good job Duo Care!
Great service!! Very impressed with how well they cleaned our sectional couch. Joe was professional and courteous. I will be using this company again!
We have used Duo Care several times—they are very professional from start to finish! Our rug and furniture look brand new! Thanks for being great :)
Ten star review for DuoCare and for Diane, Joe and Tom! What a absolutely great experience we had, from the initial call we placed with Diane and also with Joe and Tom our technicians, explaining the entire process to us and arriving on time. We were thrilled with the results. Our rugs and couches look amazing! We…
Made decade old carpet look new! Efficient, professional, educational!
Awesome job. Great value for work completed. Will use again.
I am BEYOND PLEASED with my cleaning results!!! We were ready to reupholster our kitchen chairs because they were so badly stained..... But DuoCare did an AMAZING job! My chairs look brand new!! Highly recommended!!!!!!
Duo Care is fantastic. Timely, professional and so reasonably priced! Sam cleaned our carpets and did a wonderful job. I’m would highly recommend them.
This was my first time using Duo-Care and everything went great! Everyone I spoke to was professional and responsive. I will definitely be a return customer.
Our dog sheds like no other and with our 1 and half year old son roaming the house, we get our carpets cleaned yearly. Sam did a fantastic job on our couches and carpets. We have been using Duo Care for 5 years now and they never disappoint!
Everything turned out amazing. Used the pick up and delivery service. So easy! They are such great people to work with!
Service person Jim was great, my carpet and couch look brand new and you'd never even knew we have 3 dogs! Very kind and personable and will be having them back again!
I would say it's probably one of the best customer care carpet cleaning places I've encountered. Professional and very concerned about other Fabrics in the household.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 247 | $209–$427 |
| Carpet steam cleaning | 175 | $214–$484 |
| Upholstery cleaning | 153 | $203–$371 |
| Pet stain & odor removal | 94 | $170–$385 |
| Area rug cleaning | 89 | $158–$373 |
| Leather cleaning | 2 | — |
