Dupuy's Animal Hospital

Animal hospital · St. Martinville, LA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%73+17.7Value 14%49+6.9Replies to reviews 7%6+0.4Craft & service penalty99−0.1Momentum penalty80−2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 74 veterinariansPosition by Experts Score among all companies we track in this category. · better than 32%
4.8 ★★★★★ 235 Google reviews
89%five-star reviews
4.60★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Dupuy's Animal Hospital at a glance

Google reviewers rate Dupuy's Animal Hospital 4.8 out of 5 stars based on 235 reviews, highlighting friendly staff, gentle handling of anxious pets, and comprehensive care for dogs and cats. Positive feedback frequently mentions punctuality, clean facilities, and compassionate support during difficult procedures like euthanasia. However, lower-rated reviews describe instances of perceived medical negligence, inadequate communication regarding treatment options, and high pricing, with the owner not responding to any reviews.

  • Google rating: 4.8 out of 5 from 235 reviews (89% five-star).
  • Reviews on this page: 235 Google reviews (138 with written comments, 12 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 18, 2026.
  • Service: Veterinarian serving St. Martinville, Louisiana.

Data from Google, last updated October 31, 2026.

Score profile vs other veterinarians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

Satisfaction81Reliability73Craft & service99Value49Momentum80Replies to reviews6Satisfaction: 81 (median 81)Reliability: 73 (median 74)Craft & service: 99 (median 93)Value: 49 (median 84)Momentum: 80 (median 100)Replies to reviews: 6 (median 46)
Dupuy's Animal HospitalVeterinarians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dupuy's Animal Hospital: 81/100 on this factor. Category median: 81.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dupuy's Animal Hospital: 73/100 on this factor. Category median: 74.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dupuy's Animal Hospital: 99/100 on this factor. Category median: 93.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dupuy's Animal Hospital: 49/100 on this factor. Category median: 84.C
49
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dupuy's Animal Hospital: 80/100 on this factor. Category median: 100.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dupuy's Animal Hospital: 6/100 on this factor. Category median: 46.F
6

Bar = this company · dark tick = category median.

Star ratings

235 Google reviews we collected

  • 5 stars20889%
  • 4 stars167%
  • 3 stars42%
  • 2 stars10%
  • 1 star63%

Praise vs complaints

Phrases our text analysis found in 138 written reviews

  • Praise10796%
  • Complaints54%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price114%
  • Reasonable571%
  • Overpriced114%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5448%
  • Would recommend1715%
  • Quality & results1312%
  • Price & value98%
  • Honesty & trust98%
  • Speed & response76%
  • Communication33%

What customers talk about

We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The doctor was very caring and gentle with my senior chihuahua wiener mix and my menace of a kitten.”
  • “I definitely highly recommend this doc of you want an honest animal lover who will treat your babies with close attention and respect.”
  • “It was amazing great people and Excellent service I recommend it to everyone to bring their animals to duprees”
  • “Like everything about this place: great facility, great staff, reasonably priced.”
  • “Love coming to this clinic because I know I can trust them as if my dogs were their own.”
  • “Cool as s*#t employees, fast and affordable, and the vet is very good.”
    “Then, one night she was having trouble breathing, I called n, it was late, I told the answering service what was going on, it sounded like she had swo…”
  • “Very nice people, take their time with you and your animals and very dedicated in resolving whats wrong and explains the course they need to treat your animal!”

People customers mention

  • Chris 4 reviews
  • Vet 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

LaurenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and helpful staff. Love coming to this clinic because I know I can trust them as if my dogs were their own.

Reasonable price
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

I brought my 8 yr old shitzu in because he was having stomach problems. I saw Dr. Ryan. He gave him 2 injections. My dog started having problems breathing within 1 hour. I was on the phone with ER vet when my dog had a seizure and started foaming at the mouth. He passed away. When I met with Dr. Dupuy the…

OverpricedService not listed
PaulLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a pleasure to visit with the staff and Dr. Dupuy. They try their best to make your critter feel as comfortable as they can considering the circumstances. My dog starts fussing at me as soon as we turn into the driveway and I have to drag her in ,but once she is in the room everything goes smoothly with one…

Reasonable priceService not listed
NickLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My wife and I have been taking our dogs here for YEARS! Great people who take great care of our dogs so well that they enjoy going to the vet! (All except my chihuahua, lol). Heavily recommend!

Lacie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The doctor was very caring and gentle with my senior chihuahua wiener mix and my menace of a kitten. WHICH MEANS EVERYTHING TO ME WHEN IT COMES TO MY VET. My dog Lilly is one of my children and she has a heart of gold her only desire is to be obedient and right next to someone warm so she didn’t give any trouble….…

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had to put down my dog of 16 years, they are very compassionate and professional, thank you for that.

Customer reviews

4.8 ★★★★★ 235 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lauren BeuhlerLocal Guide · 9 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and helpful staff. Love coming to this clinic because I know I can trust them as if my dogs were their own.

  • Price assessment: Reasonable price
Pam Broussard2 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I brought my 8 yr old shitzu in because he was having stomach problems. I saw Dr. Ryan. He gave him 2 injections. My dog started having problems breathing within 1 hour. I was on the phone with ER vet when my dog had a seizure and started foaming at the mouth. He passed away. When I met with Dr. Dupuy the next morning he defended Dr. Ryan and stated he had done nothing wrong. Once I got my dog’s records I saw he had given him an incredibly large dose of medication. I was told by another vet that the dose given could have been for a horse and not a 20 pound dog. I also was charged $379.00 and asked Dr. Dupuy to refund me and was told no. Avoid Dr. Ryan. There is a reason this is his 4th vet clinic to work at.

  • Price assessment: Overpriced
  • Services: Service not listed
Tellerson CurtisLocal Guide · 118 reviewsTotal number of Google reviews Tellerson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

  • Price assessment: Reasonable price
Larry TrahanLocal Guide · 531 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great. Service

  • Price assessment: Reasonable price
  • Services: Service not listed
Paul MelanconLocal Guide · 44 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a pleasure to visit with the staff and Dr. Dupuy. They try their best to make your critter feel as comfortable as they can considering the circumstances. My dog starts fussing at me as soon as we turn into the driveway and I have to drag her in ,but once she is in the room everything goes smoothly with one tech comforting her while the other tech does the blood and other samples, I didnt time it but she had to have done all of the collecting of samples in under a min. Fast fast, I don't think my dog even noticed.

  • Price assessment: Reasonable price
  • Services: Service not listed
Kris EstrellaLocal Guide · 34 reviewsTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is very friendly 🥰

  • Price assessment: Great price
Pamela LouviereLocal Guide · 22 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased with front desk and assistant and Doctor

Nicole Simon7 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Dupuys for years. Best vet around

Nick SimonLocal Guide · 31 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I have been taking our dogs here for YEARS! Great people who take great care of our dogs so well that they enjoy going to the vet! (All except my chihuahua, lol). Heavily recommend!

Autumn ClarkLocal Guide · 81 reviewsTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are the best

Dupuy's Animal Hospital on Google Maps →

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