Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Duraclean offers carpet, duct, and dryer vent cleaning services, with customers frequently noting punctuality, professional communication, and thorough explanations of the process. While many reviewers highlight reasonable pricing and effective results for standard tasks, low-star feedback indicates issues with high billing costs and incomplete cleaning. Additionally, some complaints describe poor handling of delicate items and unresponsive customer service when addressing specific damages.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
156 Google reviews we collected
Phrases our text analysis found in 128 written reviews
Price verdicts customers left with their Google review
Middle half of what 53 customers paid ($209–$705) · gold mark = category median.
How often each topic comes up in the written reviews
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our Technician Trevor was great and very thorough on what he was doing on the duct work cleaning.”
“I've been wanting to get the carpets professionally cleaned for years but just kept putting it off.”
“When I attempted to discuss the situation with the owner, I was met with a condescending attitude from the scheduler which further added to my frustration.”
“They were able to schedule a technician to come out quickly.”
“Would definitely recommend Trevor and his team at Duraclean to friends and family.”
“The entire process took less than an hour and they were very affordable.”
“To say I was disappointed and ripped off would be an understatement.”
“Trevor, the technician, did an excellent job of explaining the issues and cleaning our dryer vent.”
“Trevor was professional and efficient, and informed me up front of the steps he would be taking to accomplish this task.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Duraclean for 8 kinds of job. Pick one to see what they paid and said.
Would give 10 stars if we could. Our Technician Trevor was great and very thorough on what he was doing on the duct work cleaning. Would definitely recommend Trevor and his team at Duraclean to friends and family.
We needed our dryer vent cleaned. They were able to schedule a technician to come out quickly. Trevor, the technician, did an excellent job of explaining the issues and cleaning our dryer vent. The entire process took less than an hour and they were very affordable. I highly recommend Duraclean!!!
My light colored carpet is 25 years old. Trevor got it looking brand new. All spots were removed and given the extra attention they needed. Trevor was efficient and highly effective. I will request him again. Joe cleaned my dryer vents! Superb.
The person they sent out to clean my dryer vent was punctual, polite, and professional. He found that the vent wasn't fully attached, which was causing the humidity and dust I'd noticed. He also showed me the flow test, which was greatly improved
Having Duraclean clean my furnace ductwork and dryer vent. Punctual and courteous. And everything was put away. Would definitely recommend.
The technician who was sent out was prompt and courteous. He cleaned our dryer vents and lint traps. He did a good job. I'll hire them again for other services.
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 20 | — |
| General carpet cleaning | 10 | — |
| Area rug cleaning | 7 | — |
| Upholstery cleaning | 6 | — |
| Deep clean | 4 | $221–$327 |
| Pet stain & odor removal | 4 | — |
| Moving-related cleaning | 2 | $259–$342 |
| Drapes & curtain cleaning | 2 | — |
4.9 ★★★★★ 156 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The work was completed professionally. Joe explained everything to us. Thanks!
Would give 10 stars if we could. Our Technician Trevor was great and very thorough on what he was doing on the duct work cleaning. Would definitely recommend Trevor and his team at Duraclean to friends and family.
Thank you for the wonderful review! We’re glad Trevor provided such a great experience. We’ll be sure to share your kind words with him. We truly appreciate your business and recommendation!
Trevor was amazing and he did a great job!! Outstanding job. Good listener and technician!!!
Thank you so much for the 5-star review! We’re thrilled to hear that Trevor took great care of you. He truly is an outstanding technician and a great listener, and we’re glad his work showed that. We really appreciate you taking the time to share your experience—it means a lot to our whole team!
We needed our dryer vent cleaned. They were able to schedule a technician to come out quickly. Trevor, the technician, did an excellent job of explaining the issues and cleaning our dryer vent. The entire process took less than an hour and they were very affordable. I highly recommend Duraclean!!!
Thank you for the great review! We’re glad Trevor was able to get your dryer vent cleaned quickly and explain everything along the way. We truly appreciate your recommendation and your business!
Our tech was Trevor and he was amazing! I would HIGHLY recommend him. He’s very professional and on time. He walks you through everything he’s going to do and explains the process. We got our air ducts cleaned. I would definitely book with Duraclean again and ask for Trevor. Price was very reasonable when compared with other people around the area. Super easy to schedule.
Thank you so much for the great review! We’re glad to hear Trevor provided you with a great experience and made the air duct cleaning process easy and informative. We truly appreciate your recommendation and look forward to helping you again in the future!
I had the Duraclean team come out and clean the carpets on my rental house as I am getting ready to list it for sale. The house sat empty for several months as I had some construction work done and the carpets were looking a little ragged, especially the rec room. After they finished, they looked almost as good as new. Thanks Duraclean!
Thank you so much for the great review! We’re glad we could help get the carpets looking so fresh again. It’s always rewarding to see such a big improvement. We truly appreciate you choosing Duraclean and wish you the best with the sale of your home!
My light colored carpet is 25 years old. Trevor got it looking brand new. All spots were removed and given the extra attention they needed. Trevor was efficient and highly effective. I will request him again. Joe cleaned my dryer vents! Superb.
Thank you so much for the great review! We’re glad Trevor was able to bring your carpet back to life and that Joe took great care of your dryer vent. We truly appreciate your business and look forward to helping you again!
I've been wanting to get the carpets professionally cleaned for years but just kept putting it off. Our house is 5 years old and we're the first owners, so it wasn't a huge priority or very dirty but I felt like every time I vacuumed, there was still a lot of dust from the build. I finally decided it was time, and I'm so glad I did! Trevor did a great job! I'm very happy with the results! He was friendly and professional. He also gave me some advice about cleaning the other flooring in my home and maintaining the longevity of the carpet. It took about 2.5 hours for him to do the 3 bedrooms upstairs, the walk-in closet, the loft area, and the main living room. It cost just over $500 for the total carpet square footage. The product they use smells really nice too, not too overpowering, just enough to notice the house is fresh. I'll definitely have Duraclean out again! (And as a side bonus, having to move everything off the carpet gave me a great excuse to get my husband to get rid of stuff ;) )
Thank you so much for the great review! We’re glad you’re happy with the results and had a great experience. We really appreciate you choosing Duraclean and look forward to helping you again! We're glad we could give you and your husband a good excuse for a little decluttering 😊
The person they sent out to clean my dryer vent was punctual, polite, and professional. He found that the vent wasn't fully attached, which was causing the humidity and dust I'd noticed. He also showed me the flow test, which was greatly improved
Thank you so much for taking the time to leave us a review! We’re glad our technician was able to find the issue with the vent connection and help improve the airflow. We truly appreciate you choosing Duraclean and trusting us with your dryer vent cleaning!
Having Duraclean clean my furnace ductwork and dryer vent. Punctual and courteous. And everything was put away. Would definitely recommend.
Thank you, James! We appreciate your kind words and are glad to hear you were happy with the duct and dryer vent cleaning. Our team takes pride in being punctual, respectful, and leaving everything just as we found it. Thanks again for the recommendation! — The Duraclean Team
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
