Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Durango Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Durango Pets Grooming

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 151 pet services · 4.7★ from 779 Google reviews

📞 Call (469) 309-0750Request a call back @durangopetsgrooming ↗

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durango Pets Grooming is better than 74% of pet services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durango Pets Grooming is better than 73% of pet services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durango Pets Grooming is better than 89% of pet services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durango Pets Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durango Pets Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durango Pets Grooming is better than 26% of pet services.D
26

Reviews for your job

Customers hired Durango Pets Grooming for 7 kinds of job.

Durango Pets Grooming for dog ear cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 69 Google reviews tagged “Dog ear cleaning” · showing 20

JudithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★

When I tell you Durango Groomers exceeded our expectations, they REALLY did! 🐾❤️ We are beyond happy with how our mini Schnauzer’s grooming turned out! They did an amazing job, and we couldn’t be more pleased with the results. Thank you, Durango Groomers, for making our fur baby look absolutely adorable! We will definitely be coming back! ✨🐶

Customer photo from Judith's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Krisna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Recomiendo este lugar, en mi experiencia siempre son muy amables y sinceros al decir que se puede hacer y que no cuando mi perrita lleva nudos pero igual ellos siempre tratan de hacer lo mejor, me encanta como quedo mi Luna🙏🏻

Customer photo from Krisna's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
ChrisLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They take such great care of my dogs. They're one of these best groomers ever.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★

First timer! Haircut Wasn’t what I expected for my girl. I know they have to learn the dog and its hair type. We will give it another try once her hair grows back.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Juanis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I really like this place

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Demylet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 definitely will be going back, it was my puppy’s first grooming, price was very affordable I loved everything about her experience she received bath, grooming, nail cutting , and a ear cleanse!💖

Customer photo from Demylet's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Alba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Me encata ir aqui porque el servicio es exelente y mi perrito sale muy bello lo recomiendo de 💙

Great priceDog ear cleaningDog groomingDog bathing and blow dry
PepeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oh yeah!!!! Great place! They took great care of Zuri, and everyone was so friendly and welcoming to me. They gave me some great suggestions, and her cut came out amazing! She smelled so fresh, looked beautiful, and was happy when I picked her up. The service was also pretty quick. I’m definitely happy with the…

Customer photo from Pepe's reviewCustomer photo from Pepe's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Muy buen trabajo muy amables las personas q trabajan ahí

Dog ear cleaningDog groomingDog bathing and blow dry
IrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been bringing my dogs to their location for many years and seen their growth! The staff and their grooming are amazing and take very good care of your pets, they have the animals smelling clean and fresh and really show they love what they do they even dress the pets after the grooming. If their is an issue…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Carlos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful pet service. Friendly and professional staff.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Joey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very easy to get in and staff are very friendly. My furbaby looks like she enjoyed it.

Dog ear cleaningDog groomingDog bathing and blow dry
Celia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Me gustó mucho como dejaron mi perrito guapo , definitivamente regresaría a este lugar, la recepcionista fue muy amable, no ocupe cita.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Fun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hello everybody! I would like to thank Durango pet grooming and his team for the great job they put in to my beautiful puppy. I highly recommend this place to anyone! Thanks Durango Pet Grooming!!🫶🫶🫶🫶🫶

Great priceDog ear cleaningDog groomingDog bathing and blow dry
cristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mis perritos salen súper contentos y los Dejan bellísimos

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gracias Por su excelente servicio para Su nuevo cliente billy maneje una hora y quede satisfecha ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Cassi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I took my Yorkie here for the first time yesterday and they did a GREAT job!! His hair cut is the best I have seen it from anywhere else I have taken him and his nails are actually trimmed! This will be my new grooming spot for Tucker!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am very much pleased with the service that my pet Paco received at your establishment I will continue to take him thank you 🙏 for the Amazing service

Great priceDog ear cleaningDog groomingDog bathing and blow dry
LeonorLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Is clean and do good job with my dog

Reasonable priceDog ear cleaningDog grooming
Connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My fur baby was so happy when I picked her up. The staff said she was well behaved. She looked adorable and smelled great! I was very happy with her grooming. I would recommend Durango

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry

Show more dog ear cleaning reviews (49 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming139—
Dog bathing and blow dry94—
Dog full service grooming78—
Dog ear cleaning69—
Dog nail trimming54—
Dog teeth brushing30—
Dog grooming and styling29—

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