Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Durango Pets Grooming 4.7 out of 5 based on 779 reviews, with the owner responding to 34% of them. Customers frequently praise the affordable pricing, friendly staff, and the facility's ability to follow specific grooming instructions without pushing unwanted trims. The walk-in, first-come-first-serve system is often noted for its speed, though some patrons criticize the lack of appointments for causing long waits, inconsistent service quality, or perceived inattention to detailed requests.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
779 Google reviews we collected
Phrases our text analysis found in 551 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 551 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When I tell you Durango Groomers exceeded our expectations, they REALLY did!”
“I been to this place couple of times before, the service is getting worst and worst every time.”
“In my experience, they are always very kind and honest about what can and can't be done when my dog has knots, but they always try their best.”
“Also, the receptionist wasn't very friendly or welcoming.”
“Excellent service, highly recommended, we will definitely be back, thank you ☺️”
“…idn’t great me like he always does like if he was terrified , i don’t recommend this place .…”
“Reasonable pricing, my girl always comes out looking like a million bucks!”
“The service is very expensive for such a small dog, and if you pay by card they charge a fee for paying that way and an extra charge if your pet has knots.”
“Quick fast very friendly i also purchased two leashes and one came with a matching collar and one harness both dogs groomed were small dogs all under 200$”
“I highly recommend this place to anyone looking for a groomer they can trust!”
“They are attentive, caring, and always make sure to communicate with me if there’s ever a concern or something they notice.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Durango Pets Grooming for 7 kinds of job. Pick one to see what they paid and said.
Loved the treatment they gave my pup! And I told them I only wanted a very light trim and they did just that, I was scared they would go to short but ended up loving how they left my pup! Thank you guys!
When I tell you Durango Groomers exceeded our expectations, they REALLY did! 🐾❤️ We are beyond happy with how our mini Schnauzer’s grooming turned out! They did an amazing job, and we couldn’t be more pleased with the results. Thank you, Durango Groomers, for making our fur baby look absolutely adorable! We will definitely be coming back! ✨🐶
Recomiendo este lugar, en mi experiencia siempre son muy amables y sinceros al decir que se puede hacer y que no cuando mi perrita lleva nudos pero igual ellos siempre tratan de hacer lo mejor, me encanta como quedo mi Luna🙏🏻
Highly recommend this place. Reasonable pricing, my girl always comes out looking like a million bucks!
First time to take my pup Rocky (Morkie) in for his first grooming experience and I am very pleased. They do not go by appointments which I called beforehand to ask for information(first come first serve) I dropped off Rocky at 7:30am(opening time) and by 9:30 he was ready. I love that the receptionist asked for my…
I got a full service and Andy looks sooo cute! He’s a golden retriever and they did amazing job blending in his fur!
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 139 | — |
| Dog bathing and blow dry | 94 | — |
| Dog full service grooming | 78 | — |
| Dog ear cleaning | 69 | — |
| Dog nail trimming | 54 | — |
| Dog teeth brushing | 30 | — |
| Dog grooming and styling | 29 | — |
4.7 ★★★★★ 779 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Loved the treatment they gave my pup! And I told them I only wanted a very light trim and they did just that, I was scared they would go to short but ended up loving how they left my pup! Thank you guys!
When I tell you Durango Groomers exceeded our expectations, they REALLY did! 🐾❤️ We are beyond happy with how our mini Schnauzer’s grooming turned out! They did an amazing job, and we couldn’t be more pleased with the results. Thank you, Durango Groomers, for making our fur baby look absolutely adorable! We will definitely be coming back! ✨🐶
Recomiendo este lugar, en mi experiencia siempre son muy amables y sinceros al decir que se puede hacer y que no cuando mi perrita lleva nudos pero igual ellos siempre tratan de hacer lo mejor, me encanta como quedo mi Luna🙏🏻
Excelente servicio,muy recomendable,definitivamente regresamos gracias ☺️
Highly recommend this place. Reasonable pricing, my girl always comes out looking like a million bucks!
Buen lugar, mi perrita quedo muy hermosa
They take such great care of my dogs. They're one of these best groomers ever.
First time to take my pup Rocky (Morkie) in for his first grooming experience and I am very pleased. They do not go by appointments which I called beforehand to ask for information(first come first serve) I dropped off Rocky at 7:30am(opening time) and by 9:30 he was ready. I love that the receptionist asked for my cut preference for my pup, so that was a plus. My boy looked happy and handsome with a blue bandana! Highly recommend.
I got a full service and Andy looks sooo cute! He’s a golden retriever and they did amazing job blending in his fur!
My pug always gets full service at a very reasonable price. I have come back time and time again since she was a puppy. Love their quality of service.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
