Experts Reviews · Company report
Durango Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Durango Pets Grooming

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 151 pet services · 4.7★ from 779 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durango Pets Grooming is better than 74% of pet services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durango Pets Grooming is better than 73% of pet services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durango Pets Grooming is better than 89% of pet services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durango Pets Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durango Pets Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durango Pets Grooming is better than 26% of pet services.D
26

Reviews for your job

Customers hired Durango Pets Grooming for 7 kinds of job.

Durango Pets Grooming for dog full service grooming

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Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 78 Google reviews tagged “Dog full service grooming” · showing 20

ChrisLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They take such great care of my dogs. They're one of these best groomers ever.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Dallas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

First time to take my pup Rocky (Morkie) in for his first grooming experience and I am very pleased. They do not go by appointments which I called beforehand to ask for information(first come first serve) I dropped off Rocky at 7:30am(opening time) and by 9:30 he was ready. I love that the receptionist asked for my…

Reasonable priceDog full service grooming
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I got a full service and Andy looks sooo cute! He’s a golden retriever and they did amazing job blending in his fur!

Customer photo from Emily's review
Great priceDog full service grooming
Elisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My pug always gets full service at a very reasonable price. I have come back time and time again since she was a puppy. Love their quality of service.

Customer photo from Elisa's review
Great priceDog full service grooming
Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★

First timer! Haircut Wasn’t what I expected for my girl. I know they have to learn the dog and its hair type. We will give it another try once her hair grows back.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
JasminLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

10/10!! Gypsy Jade came home a total diva!! The front desk young lady was very sweet and super friendly. The groomers did an awesome job with gyps and I love that they weren’t pushy on trimming her hair! Absolutely will be back and recommending friends and family ❤️

Great priceDog groomingDog bathing and blow dryDog full service grooming
Marcelah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They gave my puppy exactly what I wanted took him in and got him done in less than 3 hours for the shape he was in that was amazing and the price was very good it’s not the first time I come here but this time they did amazing I live 30 mins away but I still make the drive cause I’m very satisfied with thier service.

Great priceDog full service grooming
norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

En primer lugar, buenos días. En segundo lugar, mi perrito quedó precioso. En tercer lugar, fue una experiencia para el ya que fue su primera vez visitando Durango Grooming, estaba bien nervioso y estresado. Por otro lado, al momento de recogerlo y al regreso a casa estaba bien serio y sereno, sin embargo después de…

Reasonable priceDog full service grooming
PepeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oh yeah!!!! Great place! They took great care of Zuri, and everyone was so friendly and welcoming to me. They gave me some great suggestions, and her cut came out amazing! She smelled so fresh, looked beautiful, and was happy when I picked her up. The service was also pretty quick. I’m definitely happy with the…

Customer photo from Pepe's reviewCustomer photo from Pepe's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Marivi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been bringing my fur babies here for a while. They always do such an amazing job! They’re so caring and gentle and my pups always come home looking adorable and happy. I highly recommend them! 🐶💖

Customer photo from Marivi's reviewCustomer photo from Marivi's review
Great priceDog groomingDog full service groomingDog grooming and styling
IrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been bringing my dogs to their location for many years and seen their growth! The staff and their grooming are amazing and take very good care of your pets, they have the animals smelling clean and fresh and really show they love what they do they even dress the pets after the grooming. If their is an issue…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Sonia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The ace is very clean , front des is always attentive and very professional, my dog smells and look great every time, best lace for your pet, love them, prices are fair

Dog full service grooming
Joey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very easy to get in and staff are very friendly. My furbaby looks like she enjoyed it.

Dog ear cleaningDog groomingDog bathing and blow dry
Lizbeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always return my girls looking beautiful

Great priceDog full service grooming
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wonderful grooming! Check in great! Check out great! My dog loves being there!

Great priceDog full service groomingDog nail trimming
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gracias Por su excelente servicio para Su nuevo cliente billy maneje una hora y quede satisfecha ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Mercedes19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service ⭐️⭐️⭐️⭐️⭐️

Dog full service grooming
Cassi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I took my Yorkie here for the first time yesterday and they did a GREAT job!! His hair cut is the best I have seen it from anywhere else I have taken him and his nails are actually trimmed! This will be my new grooming spot for Tucker!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
AngelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They always do a good job on my baby they are a bit over priced though.

OverpricedDog full service grooming
ctia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love this place, they always do an amazing job,I really recommend Durango Grooming Thank you

Reasonable priceDog full service grooming

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 3%Not sure 1%

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