Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Durango Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Durango Pets Grooming

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 151 pet services · 4.7★ from 779 Google reviews

📞 Call (469) 309-0750Request a call back @durangopetsgrooming ↗

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durango Pets Grooming is better than 74% of pet services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durango Pets Grooming is better than 73% of pet services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durango Pets Grooming is better than 89% of pet services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durango Pets Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durango Pets Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durango Pets Grooming is better than 26% of pet services.D
26

Reviews for your job

Customers hired Durango Pets Grooming for 7 kinds of job.

Durango Pets Grooming for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.139
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 139 Google reviews tagged “Dog grooming” · showing 20

Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

Loved the treatment they gave my pup! And I told them I only wanted a very light trim and they did just that, I was scared they would go to short but ended up loving how they left my pup! Thank you guys!

Reasonable priceDog grooming
JudithLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★★

When I tell you Durango Groomers exceeded our expectations, they REALLY did! 🐾❤️ We are beyond happy with how our mini Schnauzer’s grooming turned out! They did an amazing job, and we couldn’t be more pleased with the results. Thank you, Durango Groomers, for making our fur baby look absolutely adorable! We will definitely be coming back! ✨🐶

Customer photo from Judith's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Krisna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Recomiendo este lugar, en mi experiencia siempre son muy amables y sinceros al decir que se puede hacer y que no cuando mi perrita lleva nudos pero igual ellos siempre tratan de hacer lo mejor, me encanta como quedo mi Luna🙏🏻

Customer photo from Krisna's review
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
ChrisLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They take such great care of my dogs. They're one of these best groomers ever.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★

First timer! Haircut Wasn’t what I expected for my girl. I know they have to learn the dog and its hair type. We will give it another try once her hair grows back.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Juanis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I really like this place

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

They are exceptional every time my dog goes to get groomed.She looks magnificent. Kudos to the groomer. He is the best in Texas. Thank you so much for taking such good care of my dog.

Dog groomingDog bathing and blow dryDog grooming and styling
Norma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Always so professional and friendly

Reasonable priceDog grooming
Demylet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 definitely will be going back, it was my puppy’s first grooming, price was very affordable I loved everything about her experience she received bath, grooming, nail cutting , and a ear cleanse!💖

Customer photo from Demylet's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
JasminLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

10/10!! Gypsy Jade came home a total diva!! The front desk young lady was very sweet and super friendly. The groomers did an awesome job with gyps and I love that they weren’t pushy on trimming her hair! Absolutely will be back and recommending friends and family ❤️

Great priceDog groomingDog bathing and blow dryDog full service grooming
Alba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Me encata ir aqui porque el servicio es exelente y mi perrito sale muy bello lo recomiendo de 💙

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Raquel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

En realidad siempre me dejan an mis cachorros muy bien.

Reasonable priceDog grooming
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Siempre hacen un buen trabajo con Coco ♥️

Reasonable priceDog grooming
PepeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oh yeah!!!! Great place! They took great care of Zuri, and everyone was so friendly and welcoming to me. They gave me some great suggestions, and her cut came out amazing! She smelled so fresh, looked beautiful, and was happy when I picked her up. The service was also pretty quick. I’m definitely happy with the…

Customer photo from Pepe's reviewCustomer photo from Pepe's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Nicholas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service always!!!

Great priceDog groomingDog teeth brushingDog nail trimming
Mrs.Local Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Only been in to take my baby a few times, but overall the process is super easy, even if they don’t have time they’ll let me know and I’ll just pick him up a few hours later. I also love that they text you when he’s ready for pick up.

Great priceDog groomingDog bathing and blow dry
REYNA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Me gusta el servicio y son muy amables yo voy desde Lewisville, y lo que más me gusta es que no necesito hacer cita

Great priceDog grooming
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Muy buen trabajo muy amables las personas q trabajan ahí

Dog ear cleaningDog groomingDog bathing and blow dry
Marivi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been bringing my fur babies here for a while. They always do such an amazing job! They’re so caring and gentle and my pups always come home looking adorable and happy. I highly recommend them! 🐶💖

Customer photo from Marivi's reviewCustomer photo from Marivi's review
Great priceDog groomingDog full service groomingDog grooming and styling
IrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been bringing my dogs to their location for many years and seen their growth! The staff and their grooming are amazing and take very good care of your pets, they have the animals smelling clean and fresh and really show they love what they do they even dress the pets after the grooming. If their is an issue…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry

Show more dog grooming reviews (119 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming139—
Dog bathing and blow dry94—
Dog full service grooming78—
Dog ear cleaning69—
Dog nail trimming54—
Dog teeth brushing30—
Dog grooming and styling29—

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