Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Durango Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Durango Pets Grooming

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 151 pet services · 4.7★ from 779 Google reviews

📞 Call (469) 309-0750Request a call back @durangopetsgrooming ↗

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durango Pets Grooming is better than 74% of pet services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durango Pets Grooming is better than 73% of pet services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durango Pets Grooming is better than 89% of pet services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durango Pets Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durango Pets Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durango Pets Grooming is better than 26% of pet services.D
26

Reviews for your job

Customers hired Durango Pets Grooming for 7 kinds of job.

Durango Pets Grooming for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Dog grooming and styling” · showing 20

ChrisLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They take such great care of my dogs. They're one of these best groomers ever.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★

First timer! Haircut Wasn’t what I expected for my girl. I know they have to learn the dog and its hair type. We will give it another try once her hair grows back.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

They are exceptional every time my dog goes to get groomed.She looks magnificent. Kudos to the groomer. He is the best in Texas. Thank you so much for taking such good care of my dog.

Dog groomingDog bathing and blow dryDog grooming and styling
JasminLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

10/10!! Gypsy Jade came home a total diva!! The front desk young lady was very sweet and super friendly. The groomers did an awesome job with gyps and I love that they weren’t pushy on trimming her hair! Absolutely will be back and recommending friends and family ❤️

Great priceDog groomingDog bathing and blow dryDog full service grooming
PepeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oh yeah!!!! Great place! They took great care of Zuri, and everyone was so friendly and welcoming to me. They gave me some great suggestions, and her cut came out amazing! She smelled so fresh, looked beautiful, and was happy when I picked her up. The service was also pretty quick. I’m definitely happy with the…

Customer photo from Pepe's reviewCustomer photo from Pepe's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Marivi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been bringing my fur babies here for a while. They always do such an amazing job! They’re so caring and gentle and my pups always come home looking adorable and happy. I highly recommend them! 🐶💖

Customer photo from Marivi's reviewCustomer photo from Marivi's review
Great priceDog groomingDog full service groomingDog grooming and styling
Joey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very easy to get in and staff are very friendly. My furbaby looks like she enjoyed it.

Dog ear cleaningDog groomingDog bathing and blow dry
cristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mis perritos salen súper contentos y los Dejan bellísimos

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gracias Por su excelente servicio para Su nuevo cliente billy maneje una hora y quede satisfecha ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
JoannaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did such an amazing job with my baby Emmy. So much love, attention to detail and staff is super sweet and nice. Definitely recommend and coming back. ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Ana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Son muy amables, aman su trabajo y a nuestros niños peludos los consienten mucho, gracias por su labor Dios los bendiga

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Jorge5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent experience amazing job good prices yes I will come back and I recommend durango pets grooming

Great priceDog ear cleaningDog groomingDog bathing and blow dry
EbonyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Took my baby to them for the first time. I was very pleased with their service. And they shaved her down without nicking her 🩷 will definitely be our new spot.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Yanamari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

love durango pets grooming! front desk is friendly, everything is always super clean! all i do is show them a picture of what i want and they do the exact picture!! they always make my pups smell so fresh & clean! 🥰🥰🥰 you definitely get what you pay for! 😍

Great priceDog ear cleaningDog groomingDog bathing and blow dry
ELocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

New location, they did an excellent job. I've been going for 2 years now and have never been disappointed.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
SamanthaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My dog loves this place.....loves the Ladies.....he always is well cared for , and comes home very Happy.....he always looks amazing

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Esmeralda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fue mi primera ves yevando mi perro a este lugar desde que entras se siente lo cómodo que estarán aquí super amables todos regresaré pronto gracias 🙏🥰😍🙏

Great priceDog bathing and blow dryDog grooming and stylingDog nail trimming
GabyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Este lugar a mejordo mucho, hoy lleve a mi perrita.. y el trato fue definitivamente diferente al trato que daban antes.. Las señoras que estaban antes se veian amargadas y mas nerviosos se ponia mi perrita.. que bueno que cambiaron las personas de recepción.. muchas gracias por hacer las cosas mejor... antes hasta…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Whitnee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We love Durango!!!! We have used their grooming services for the last 5 or 6 years!!!! Very good service, friendly employees & consistent work!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Absolutely one of the best groomers! They’re so respectful, and it’s clear how much care and effort they put into their work. Khloe always leaves happy and looking great. I highly recommend Durango Pets Grooming!

Great priceDog groomingDog grooming and styling

Show more dog grooming and styling reviews (9 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming139—
Dog bathing and blow dry94—
Dog full service grooming78—
Dog ear cleaning69—
Dog nail trimming54—
Dog teeth brushing30—
Dog grooming and styling29—

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