Experts Reviews · Company report
Durango Pets Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%26+1.8Craft & service penalty89−1.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Durango Pets Grooming

Garland, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 151 pet services · 4.7★ from 779 Google reviews

Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durango Pets Grooming is better than 74% of pet services.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durango Pets Grooming is better than 73% of pet services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durango Pets Grooming is better than 89% of pet services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durango Pets Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durango Pets Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durango Pets Grooming is better than 26% of pet services.D
26

Reviews for your job

Customers hired Durango Pets Grooming for 7 kinds of job.

Durango Pets Grooming for dog nail trimming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog nail trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Dog nail trimming” · showing 40

ChrisLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They take such great care of my dogs. They're one of these best groomers ever.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Kiara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★

First timer! Haircut Wasn’t what I expected for my girl. I know they have to learn the dog and its hair type. We will give it another try once her hair grows back.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My dog has epilepsy and he can’t go to the back to get his nails trimmed. They’re accommodating and cut it away from the other dogs. Try going early when there’s not a lot of dogs. They’re very nice. 😊 My pug Mr.Winston approves this message!

Dog nail trimming
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

They are exceptional every time my dog goes to get groomed.She looks magnificent. Kudos to the groomer. He is the best in Texas. Thank you so much for taking such good care of my dog.

Dog groomingDog bathing and blow dryDog grooming and styling
Demylet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

10/10 definitely will be going back, it was my puppy’s first grooming, price was very affordable I loved everything about her experience she received bath, grooming, nail cutting , and a ear cleanse!💖

Customer photo from Demylet's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
JasminLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

10/10!! Gypsy Jade came home a total diva!! The front desk young lady was very sweet and super friendly. The groomers did an awesome job with gyps and I love that they weren’t pushy on trimming her hair! Absolutely will be back and recommending friends and family ❤️

Great priceDog groomingDog bathing and blow dryDog full service grooming
PepeLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oh yeah!!!! Great place! They took great care of Zuri, and everyone was so friendly and welcoming to me. They gave me some great suggestions, and her cut came out amazing! She smelled so fresh, looked beautiful, and was happy when I picked her up. The service was also pretty quick. I’m definitely happy with the…

Customer photo from Pepe's reviewCustomer photo from Pepe's review
Great priceDog ear cleaningDog groomingDog bathing and blow dry
Nicholas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good service always!!!

Great priceDog groomingDog teeth brushingDog nail trimming
IrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been bringing my dogs to their location for many years and seen their growth! The staff and their grooming are amazing and take very good care of your pets, they have the animals smelling clean and fresh and really show they love what they do they even dress the pets after the grooming. If their is an issue…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Joey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very easy to get in and staff are very friendly. My furbaby looks like she enjoyed it.

Dog ear cleaningDog groomingDog bathing and blow dry
cristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mis perritos salen súper contentos y los Dejan bellísimos

Great priceDog ear cleaningDog groomingDog bathing and blow dry
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wonderful grooming! Check in great! Check out great! My dog loves being there!

Great priceDog full service groomingDog nail trimming
Vanessa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gracias Por su excelente servicio para Su nuevo cliente billy maneje una hora y quede satisfecha ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Cassi13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I took my Yorkie here for the first time yesterday and they did a GREAT job!! His hair cut is the best I have seen it from anywhere else I have taken him and his nails are actually trimmed! This will be my new grooming spot for Tucker!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place exceeded my expectations! A friend referred me I called, they said be here early.. I got there at 6:30 on a Saturday and they were already getting busy. The people were so nice and the place was so clean. The price was reasonable and my baby was out by 8ish! Will definitely be going back I highly…

Great priceDog groomingDog teeth brushingDog nail trimming
Connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My fur baby was so happy when I picked her up. The staff said she was well behaved. She looked adorable and smelled great! I was very happy with her grooming. I would recommend Durango

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice to my Shih Tzu. Her name is Ladie.Very polite. Very good Service. Thank you

Dog ear cleaningDog bathing and blow dryDog nail trimming
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It was so easy to get our fur baby in. We told them what service we wanted. Dropped her off and they contacted us when she was ready. The pricing really surprised me! So affordable and we have a big dog. Very satisfied.

Great priceDog full service groomingDog nail trimming
JoannaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did such an amazing job with my baby Emmy. So much love, attention to detail and staff is super sweet and nice. Definitely recommend and coming back. ❤️

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Omariah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

10/10 I had an amazing grooming experience from start to finish! The staff was incredibly welcoming and made me feel comfortable right away. My groomer took the time to listen to exactly what I wanted and paid close attention to every detail. The results were beyond my expectations—everything was clean, polished,…

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
AndreaLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I brought multiple pets here and have received excellent service! NiKlaus looked so handsome♡ Each time we get full grooming and nails clipped, he looks so good and he loves coming here. Thank You for taking such good care of my Baby Boy

Reasonable priceDog full service groomingDog nail trimming
Ana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Son muy amables, aman su trabajo y a nuestros niños peludos los consienten mucho, gracias por su labor Dios los bendiga

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Jorge5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent experience amazing job good prices yes I will come back and I recommend durango pets grooming

Great priceDog ear cleaningDog groomingDog bathing and blow dry
E.L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service,,, and staff is so great and accommodating...bilingual speaking and very professional...I take my rocco and Charlie here all the time ....and pricing are great....and supplies are tremendously great on pricing as well ...DURANGO YOU ARE THE BEST !!

Great priceDog ear cleaningDog groomingDog teeth brushing
EbonyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Took my baby to them for the first time. I was very pleased with their service. And they shaved her down without nicking her 🩷 will definitely be our new spot.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Yanamari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

love durango pets grooming! front desk is friendly, everything is always super clean! all i do is show them a picture of what i want and they do the exact picture!! they always make my pups smell so fresh & clean! 🥰🥰🥰 you definitely get what you pay for! 😍

Great priceDog ear cleaningDog groomingDog bathing and blow dry
ELocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

New location, they did an excellent job. I've been going for 2 years now and have never been disappointed.

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
SamanthaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

My dog loves this place.....loves the Ladies.....he always is well cared for , and comes home very Happy.....he always looks amazing

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Esmeralda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fue mi primera ves yevando mi perro a este lugar desde que entras se siente lo cómodo que estarán aquí super amables todos regresaré pronto gracias 🙏🥰😍🙏

Great priceDog bathing and blow dryDog grooming and stylingDog nail trimming
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I take both of my dogs and enjoy the work they do

Great priceDog groomingDog full service groomingDog nail trimming
GabyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Este lugar a mejordo mucho, hoy lleve a mi perrita.. y el trato fue definitivamente diferente al trato que daban antes.. Las señoras que estaban antes se veian amargadas y mas nerviosos se ponia mi perrita.. que bueno que cambiaron las personas de recepción.. muchas gracias por hacer las cosas mejor... antes hasta…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Sarahi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was our first time coming and I came because I was recommended to come by my brother in law. What I loved right away is that I didn’t have to make an appointment and they were able to take care of him same day as long as I had him there before 1pm. They left my aussiedoodle looking like a show dog! I was very…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Whitnee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We love Durango!!!! We have used their grooming services for the last 5 or 6 years!!!! Very good service, friendly employees & consistent work!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
stella9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

BEST GROOMER EVER. Gio the receptionist was very kind over the phone and greeted my babygirl Canela as soon as she walked in the door . When I came to pick her up the groomer brought her to the front with her nails freshly trimmed. She’s relaxing now after a fresh bath , new bandana and bows in her hair .

Reasonable priceDog groomingDog bathing and blow dryDog nail trimming
Iesha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

⭐⭐⭐⭐⭐ Exceptional Grooming Experience at Durango Pets Grooming I would like to take the time to express my sincere appreciation for the outstanding service provided by Durango Pets Grooming while grooming my dog, Biscuit. From the moment we arrived, the experience was professional, welcoming, and handled with the…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
dania4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Recomiendo mucho este lugar soy cliente hace muchos años muy buen trabajo amables responsables cuidan muy bien anuestras mascotas

Great priceDog groomingDog bathing and blow dryDog nail trimming
Ericka5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Made my peanut look like a whole new dog thanks durango grooming

Reasonable priceDog ear cleaningDog full service groomingDog grooming and styling
Mina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Definitely coming back! My Aussie had not gotten a bath for at least a year and his coat was dull, was starting to matte a little and had a crazy under coat. Took him here and they were quick! He came back looking like a brand new dog! He was so soft and trimmed very nicely. I paid less and the time was less…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve brought my dog here about 4-5 times now and they’ve done a great job ! Everything is done as I’ve requested and her coat always feels soft and well brushed . I love bringing her here .

Great priceDog ear cleaningDog groomingDog bathing and blow dry
KimberlyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Love how great they treat my fur babies. Very pleased with the services!!!!

Dog ear cleaningDog bathing and blow dryDog teeth brushing

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 46%Overpriced 3%Not sure 1%

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