House cleaning service · Augusta-Richmond County, GA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 124 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★31 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate DustBusting Cleaning Service five stars based on thirty-one reviews, with the owner responding to ninety-seven percent of feedback. Customers consistently describe the house cleaning, window washing, and pressure washing services as thorough, professional, and punctual, noting fair pricing and reliable communication. Recurring themes include attention to detail, trustworthiness, and the fresh scent left after cleaning, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 31 reviews (100% five-star).
Reviews on this page: 31 Google reviews (31 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: June 29, 2026.
Service: House Cleaning Service serving Augusta-Richmond County, Georgia.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
DustBusting Cleaning ServiceHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DustBusting Cleaning Service: 97/100 on this factor. Category median: 92.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DustBusting Cleaning Service: 96/100 on this factor. Category median: 90.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DustBusting Cleaning Service: 97/100 on this factor. Category median: 95.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DustBusting Cleaning Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DustBusting Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
5.0of 5
5 stars31100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
97%praise
Praise7097%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2332%
Staff & attitude1724%
Would recommend913%
Speed & response811%
Honesty & trust710%
Communication46%
Price & value46%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Andy is professional, kind, and does a fantastic job of cleaning house!”
“Andy is the definition of thorough and professional!”
“Excellent job and professional attitude, highly recommend.”
“He communicates in a timely manner and professionally, arrives on time and prepared, and did a great, thorough cleaning.”
“Andy is very trustworthy, gets the job done and is very nice!”
“Andy is receptive, punctual, thorough and easy to work with.”
“Lastly, the cost was very reasonable and affordable.”
People customers mention
Andy7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DustBusting Cleaning Service for 4 kinds of job. Pick one to see what they paid and said.
Erika7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Andy is professional, kind, and does a fantastic job of cleaning house! It was so nice to come home to a thoroughly clean home, and we will continue to use his cleaning services!
AmberLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Andy is the definition of thorough and professional! He has been cleaning my home monthly since 2021 and has never disappointed me. He is very attentive to detail, doesn’t miss a spot and always cones when he says he will. I trust him completely. He does what he says he will every time. His pricing is fair and…
Juliana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Andy is a gem! He came in to fix the cleaning job of another cleaning service in the area. He did a walk through of our home and asked me specifically what we wanted corrected. He took pictures, made notes and was extremely thorough. His cleaning skills are unmatched. I cannot recommend him enough to anyone wanting…
Carol8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Andy is truly amazing at his attention to detail. Our home was
spotless when he finished. Work ethic is flawless.
Do yourself a huge favor and have your home really cleaned by
Andy.
Tiffany2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Andy is incredibly professional. He communicates in a timely manner and professionally, arrives on time and prepared, and did a great, thorough cleaning. I've tried multiple cleaning companies/individuals and this was the best experience I've had and will be who I use exclusively from now on.
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Mathew3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My wife and I have been customers for just under two years. Andy is receptive, punctual, thorough and easy to work with. Employed in Federal law enforcement it’s hard to let just anyone in my house. Andy’s references and quality of work put those worries to ease. He truly was a pleasure to work with and is well worth his fee.
Deep cleanMoving-related cleaningPower/pressure washing+ Responsiveness+ Punctuality+ Quality
Andy is professional, kind, and does a fantastic job of cleaning house! It was so nice to come home to a thoroughly clean home, and we will continue to use his cleaning services!
Response from the owner · 3 months ago
Erika, I’m so glad to hear that you were happy with the service! Thank you both for allowing me the opportunity! I am looking forward to the next one!
Amber BolenLocal Guide · 15 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Andy is the definition of thorough and professional! He has been cleaning my home monthly since 2021 and has never disappointed me. He is very attentive to detail, doesn’t miss a spot and always cones when he says he will. I trust him completely. He does what he says he will every time. His pricing is fair and transparent. I went through a few Aiken area cleaners before I found him and I would never choose anyone else!
Response from the owner · a year ago
Wow!! What a review, Amber! I am extremely grateful. One of the benefits of what I do is working with amazing people. Your family has been completely inspirational to me!! Thank you again and I look forward to many more years together.
Alexandria Batton2 reviewsiTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Andy is very trustworthy, gets the job done and is very nice!
Response from the owner · a year ago
Andi, thank you so much for the wonderful review! It was my absolute pleasure to work with you and your family. I am looking forward to continuing to work together.
Johnny Turner1 reviewiTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
Andy is a gem! He came in to fix the cleaning job of another cleaning service in the area. He did a walk through of our home and asked me specifically what we wanted corrected. He took pictures, made notes and was extremely thorough. His cleaning skills are unmatched. I cannot recommend him enough to anyone wanting to have their home cleaned and know it will be done well.
Response from the owner · a year ago
Juliana, thank you so much for the positive review! I’m really glad to hear that your home was cleaned to your satisfaction. It was my pleasure to meet you and your family. I look forward to the next cleaning.
Carol Applebee8 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Andy is truly amazing at his attention to detail. Our home was
spotless when he finished. Work ethic is flawless.
Do yourself a huge favor and have your home really cleaned by
Andy.
Response from the owner · 2 years ago
Carol, you are too kind! Thank you for the wonderful review! I look forward to continuing to work together and truly appreciate the opportunity to service your home. Thank you so much.
Janet Scott6 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Andy is incredibly professional. He communicates in a timely manner and professionally, arrives on time and prepared, and did a great, thorough cleaning. I've tried multiple cleaning companies/individuals and this was the best experience I've had and will be who I use exclusively from now on.
My wife and I have been customers for just under two years. Andy is receptive, punctual, thorough and easy to work with. Employed in Federal law enforcement it’s hard to let just anyone in my house. Andy’s references and quality of work put those worries to ease. He truly was a pleasure to work with and is well worth his fee.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Deep clean, Moving-related cleaning, Power/pressure washing, Standard cleaning, Interior & exterior window cleaning
Response from the owner · 4 years ago
I have enjoyed the opportunity to work with the both of you. I am grateful for the nice, positive review. I truly thank you for your trust and confidence!
Melissa Luker3 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Very thorough! Very honest and trustworthy; came to clean our house when we left on a trip and did a great job for us to come home to. Will definitely hire in the future.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Deep clean
Response from the owner · 4 years ago
Thank you so much for the nice review! I’m glad that you were satisfied with the work performed. I truly enjoy working for great people like you and your family. I look forward to the next cleaning.
