Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Dutton Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%59+4.2Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Dutton Plumbing, Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 613 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dutton Plumbing, Inc. is better than 88% of leak detection services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dutton Plumbing, Inc. is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dutton Plumbing, Inc. is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 91% of leak detection services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dutton Plumbing, Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Dutton Plumbing, Inc. for 8 kinds of job.

Dutton Plumbing, Inc. for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Drain cleaning” · showing 20

Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very quick response, friendly technician, problem solved quickly. Highly recommend

Paid $200–400Great priceToilet repairDrain cleaningSewer cleaning
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great communication, techs are friendly thorough.

Toilet repairDrain cleaningPlumbing leak detection
PaulLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good communication. Thoroughly professional. Everything was explained well and competed timely.

Paid $1,400–1,600Reasonable priceShower installationDrain cleaningPlumbing pipe repair
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Grant was polite and friendly. He was knowledgeable and he did an amazing job. I would highly recommend him.

Paid $200–400Reasonable priceDrain cleaning
Mr.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chelsea was professional and fast to respond with scheduling. Gavin was prompt and identified the issue fast. 10/10 service.

Drain cleaning
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional, friendly and quick to respond!

Paid $400–600Drain cleaning
Grayz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team was able to quickly locate the problem and take care of it. Nice to know they scoped the entire main line and inspected it for any issues.

Paid $600–800Reasonable priceDrain cleaningSewer cleaning
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Came out early. Have clear explanation of diagnostic and anticipated result for planned work to resolve the issue.

Paid $200–400Reasonable priceDrain cleaning
MikeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Editing my original review as now I have more to say: I had Dutton Plumbing do a basic drain clear not long ago, and they did a great job. Then we got a torrential downpour in Indy, and our basement flooded. Patrick happened to be on call that evening, and Chelsea and company made everything happen and Patrick got…

Customer photo from Mike's review
Drain cleaningPlumbing leak detectionSump pump repair
Monte7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Plummer was on time. Did a great job!!

Drain cleaning
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Noah was great. He was patient and explained everything that he did. Also giving us daily maintenance advice.

Reasonable priceDrain cleaning
Lonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Father and son teamwork. Easy to talk to. Great job and reasonable cost. Would recommend.

Paid $400–600Reasonable priceDrain cleaning
Jesse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gavin did a great great job of figuring out the problem and fixed it.

Paid $200–400Great priceDrain cleaning
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely saved the day. Very fast response and very professional and knowledgeable.

Drain cleaningPlumbing leak detection
Nolan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Patrick come out and assess some issues I have been having at my house. He was quick, professional, and affordable. Highly recommend Dutton Plumbing for all your plumbing needs.

Paid $1–100Great priceDrain cleaning
jake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Stayed till he got the job done.

Paid $700–800Reasonable priceDrain cleaningSewer cleaning
Dajour3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great friendly service

Toilet repairDrain cleaningPlumbing pipe repair
rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Clogged sinks, toilets & addressing septic issues. Very informative. Communicated in a great way. Friendly fast service. I can't rave enough!

Paid $400–500Great priceDrain cleaningPlumbing leak detection
TinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dutton Plumbing was amazing today! Logan came on a Saturday and he was awesome! Very, attentive, professional, informative and truly a great person! I highly recommend Dutton and Logan for any plumbing issues or needs that you have!

Paid $600–700Reasonable priceDrain cleaning
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If you or someone you know is looking for plumbing repair/project to be completed your home, business, venue space, etc; your first and only call should be to Josh, Bailey and the crew at Dutton Plumbing. Local group to the southside that do it right from start to finish! From a gas line replacement on the coldest…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Show more drain cleaning reviews (7 more) →

Price

$693+66% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$322–$1.1k
Plumbing leak detection45$78–$630
Toilet repair44$176–$656
Water heater installation37$1.2k–$2.5k
Plumbing leak repair37$227–$807
Drain cleaning27$161–$493
Faucet repair22$166–$529
Faucet installation21$292–$593

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