Experts Reviews · Company report
Dutton Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%59+4.2Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Dutton Plumbing, Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 613 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dutton Plumbing, Inc. is better than 88% of leak detection services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dutton Plumbing, Inc. is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dutton Plumbing, Inc. is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 91% of leak detection services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dutton Plumbing, Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Dutton Plumbing, Inc. for 8 kinds of job.

Dutton Plumbing, Inc. for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$292–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Faucet installation” · showing 20

judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service from everyone in this company. Very easy to talk with, very professional. They will be my choice for the future!

Paid $300–400Reasonable priceFaucet installationService not listed
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeremy is an expert and went the extra step multiple times. By far the best service I've received for any renovation I've needed help on. Definitely would recommend!

Great priceToilet repairPlumbing pipe repairFaucet repair
WilliamLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I tried to fix it myself, and ended up needing a pro to rescue the project. I found several recommendations for Dutton Plumbing on my local Facebook group, so I gave them a call. They arrived the same day for the estimate and the repair work. The communication was excellent and the price for the job was very…

Paid $600–800Great pricePlumbing pipe repairOutdoor plumbing system repairFaucet installation
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I appreciated friendly and professional service at a reasonable price.

Paid $800–1,000Reasonable priceFaucet installationGarbage disposal repair
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience with Dutton Plumbing! Their employee arrived within 2 hours of my call and knew exactly how to assess and repair the problem we were having! Our tech was knowledgeable and professional from start to finish. Pricing was transparent and very, very fair. I encourage you to make them your next call for your plumbing needs!

Paid $400–600Great pricePlumbing pipe repairFaucet installation
Ariel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josiah Dutton arrived in the expected time frame. He was very respectful and honest. He completed the installation and gave recommendations on plumbing maintenance. Dutton Plumbing gave me an appointment on a Saturday within 2 hours of my call, and I am grateful for their service!

Faucet installation
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good people to work with. I'm definitely using them again to install my other bathroom.

Paid $2,000+Reasonable priceToilet repairWater heater installationShower installation
Lin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and excellent service! The plumber, Patrick, was courteous, tidy and very friendly. Tolerated our snotty rude dog with kindness. There was a 2-3 week wait for our local plumber so we went outside our area. We couldn’t wait for a repair! We will use these guys again!

Paid $300–400Reasonable priceFaucet installation
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gavin was a great installer...got several estimates for repair down the road. Will use Gavin again...thank you!

Paid $200–300Reasonable priceFaucet installation
WandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both men were very polite, helpful, explained what they were doing and patient with details.

Paid $900–1,000Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Sherrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice, professional family business. Quality work. Will definitely use Dutton for all our future plumbing needs!

Shower installationPlumbing pipe repairFaucet installation
MartinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Two thumbs up to Josh and his team 👍👍.

Faucet installationOutdoor plumbing system repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were so helpful and professional. They listened to our concerns and were able to help us come up with a solution that didn't break the bank. We are so glad to have found them!

Faucet installationShower installationToilet installation+ Responsiveness+ Quality+ Professionalism
Jackson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If you or someone you know is looking for plumbing repair/project to be completed your home, business, venue space, etc; your first and only call should be to Josh, Bailey and the crew at Dutton Plumbing. Local group to the southside that do it right from start to finish! From a gas line replacement on the coldest…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
BrettLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh and team did a fantastic job with a master bath remodel. Created a very nice walk-in shower. Michael the tile guy is very meticulous. Great job!!

Faucet installationShower repairService not listed+ Responsiveness+ Punctuality+ Quality
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josiah did a great job replacing the faucet with an obscure German faucet. Props.

Faucet installation
kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josiah was a very nice young man. Very friendly and professional. Highly recommend

Faucet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, cares about you, their work and professionalism.

Faucet installation+ Responsiveness+ Punctuality+ Quality
JeremyLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Dutton Plumbing, Inc. for both residential and commercial work. I was introduced to the owner when I needed a small commercial job and was having difficulty getting a commercial contractor to return my calls. Josh and his team are responsive and knowledgeable. Since that first service call to install a…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceToilet repairFaucet repairToilet installation

Show more faucet installation reviews (1 more) →

Price

$693+66% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$322–$1.1k
Plumbing leak detection45$78–$630
Toilet repair44$176–$656
Water heater installation37$1.2k–$2.5k
Plumbing leak repair37$227–$807
Drain cleaning27$161–$493
Faucet repair22$166–$529
Faucet installation21$292–$593

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