Experts Reviews · Company report
Dutton Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%59+4.2Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Dutton Plumbing, Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 613 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dutton Plumbing, Inc. is better than 88% of leak detection services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dutton Plumbing, Inc. is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dutton Plumbing, Inc. is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 91% of leak detection services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dutton Plumbing, Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Dutton Plumbing, Inc. for 8 kinds of job.

Dutton Plumbing, Inc. for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Faucet repair”

Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent response time, service, and workmanship. Thank you

Paid $400–600Reasonable priceFaucet repairShower repair
fabianLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Erika came while we needed to replace both of the faucets in the men's restroom and she did an awesome job. Very knowledgeable, clean and fast. Would give her 6🌟

Great priceFaucet repair
Electric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Exceptional service. I submitted a contact form on a Sunday afternoon and they replied within 30 mins. The service provider was kind, thorough, and troubleshot the issue and had it repaired quickly, offering excellent information throughout. Will absolutely use this company again when/if needed.

Paid $1–200Great pricePlumbing pipe repairFaucet repairService not listed
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Making the appointment and the follow-up text messages were greatly appreciated. Mickey and crew were right on time and diagnosed the problem. He started with the least obtrusive fix and luckily for us, this solved the problem. Very satisfied and we will recommend Dutton Plumbing.

Paid $1–200Reasonable priceFaucet repair
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeremy is an expert and went the extra step multiple times. By far the best service I've received for any renovation I've needed help on. Definitely would recommend!

Great priceToilet repairPlumbing pipe repairFaucet repair
PaulLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good communication. Thoroughly professional. Everything was explained well and competed timely.

Paid $1,400–1,600Reasonable priceShower installationDrain cleaningPlumbing pipe repair
Allan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Appreciate the work Jeremy did. He hung in there to solve a tricky plumbing issue till the end. Great work!

Faucet repair
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The plumber arrived on time, was super friendly and knowledgeable. I would definitely use dutton plumbing again!

Paid $800–1,000Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
ShawnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dutton is always prompt, clean up after them the job is done and fair in pricing and quick to respond and easy to contact.

Paid $1,000–1,200Great priceFaucet repairToilet installationPlumbing leak repair
BRANDY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patrick did an excellent job with the whole task of fixing my sink. He was very articulate and explained everything also left no stone unturned. Definitely would recommend them to anyone and with a year warranty on the work he did says a lot! Thank you so much for making our life a little better in a big way !!

Paid $700–800Reasonable priceFaucet repair
lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Patrick is great to work with. We are very happy with his work.

Paid $900–1,000Great pricePlumbing pipe repairFaucet repair
WandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Both men were very polite, helpful, explained what they were doing and patient with details.

Paid $900–1,000Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very honest, punctual. Saved me a lot of money.

Paid $1–100Great priceFaucet repair
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I want to send ❤️ every time I walk into my kitchen, the quality of work the professionalism and just the respect was beyond all expectations. What an amazing, amazing company.

Faucet repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company was very professional and sets the standards for what a great company should be. They installed all of our plumbing in our new home with a crew that was very courteous. They worked hard, showed up on time, and got the project done in a very reasonable amount of time! I couldn’t have asked for more out…

Plumbing leak detectionShower installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
Milo14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Duttons was quick with the quote and came the day they were scheduled. Friendly and knowledgeable.

Faucet repair+ Responsiveness+ Value
JeremyLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Dutton Plumbing, Inc. for both residential and commercial work. I was introduced to the owner when I needed a small commercial job and was having difficulty getting a commercial contractor to return my calls. Josh and his team are responsive and knowledgeable. Since that first service call to install a…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $400–600Not sureToilet repairPlumbing leak detectionFaucet repair
Laiken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet repairPlumbing leak repair
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceFaucet repair
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceToilet repairFaucet repairToilet installation
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$693+66% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$322–$1.1k
Plumbing leak detection45$78–$630
Toilet repair44$176–$656
Water heater installation37$1.2k–$2.5k
Plumbing leak repair37$227–$807
Drain cleaning27$161–$493
Faucet repair22$166–$529
Faucet installation21$292–$593

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