Experts Reviews · Company report
Dutton Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%59+4.2Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Dutton Plumbing, Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 613 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dutton Plumbing, Inc. is better than 88% of leak detection services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dutton Plumbing, Inc. is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dutton Plumbing, Inc. is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 91% of leak detection services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dutton Plumbing, Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Dutton Plumbing, Inc. for 8 kinds of job.

Dutton Plumbing, Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 44 Google reviews tagged “Toilet repair” · showing 20

Luke8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★

Kind, professional and quick service. Every plumber has been skilled woth quality work and a kind attitude. A bit pricey though

Toilet repairPlumbing pipe repair
Kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very quick response, friendly technician, problem solved quickly. Highly recommend

Paid $200–400Great priceToilet repairDrain cleaningSewer cleaning
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great communication, techs are friendly thorough.

Toilet repairDrain cleaningPlumbing leak detection
Ian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeremy is an expert and went the extra step multiple times. By far the best service I've received for any renovation I've needed help on. Definitely would recommend!

Great priceToilet repairPlumbing pipe repairFaucet repair
TeresaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience with Dutton Plumbing from start to finish! We needed backflow preventers with drains installed in our basement, as well as an old cast iron flange cut out and a new flange installed. They came out quickly to assess everything, explained their recommendations clearly, and provided a fair…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Millie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were courteous and knew what they were doing. Would reccomend them to friends and family.

Paid $600–800Reasonable priceToilet repair
Monte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

faulty toilet, fixed same day I called, get service, cleaned up after themselves

Paid $200–400Reasonable priceToilet repair
stevenLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

great people, quick clean explained what they needed to do. if anything snagged or changed they explained it, and gave me options definitely recommend

Paid $600–800Reasonable priceToilet repairPlumbing pipe repair
Pam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He was a good worker.

Paid $400–600Toilet repair
Hezekiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very fast, friendly and professional

Toilet repair
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeremy came out to repair my toilet. He was efficient and friendly. Patient and honest about the work that needed done but also advised on what did not need replaced and saved me money.

Paid $200–400Reasonable priceToilet repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job

Paid $200–400Reasonable priceToilet repair
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, empathetic service. Quality workmanship.

Paid $1,400–1,600Reasonable priceToilet repair
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It is ALWAYS a good experience with Dutton Plumbing. The knowledge, skill, and customer service of their employees are wonderful. Shout out to Logan for being so awesome!

Paid $2,000+Reasonable priceToilet repairWater heater installation
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We were settling in for a fourth of july holiday and the toilet started shaking, took it off and realized it needed a flange repair and I didn't happen to have the tools to do it. Dutton came through within hours and everything is running a-ok

Paid $200–400OverpricedToilet repair
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good people to work with. I'm definitely using them again to install my other bathroom.

Paid $2,000+Reasonable priceToilet repairWater heater installationShower installation
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Patrick is as friendly as he is professional. We enjoyed working with him and will always ask for him by name!

Toilet repairPlumbing pipe repair
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks for the work

Paid $200–400Reasonable priceToilet repair
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very nice Very knowledgeable got the job done in no time .

Paid $200–300Reasonable priceToilet repair
CJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got the job done real quick

Paid $200–300Reasonable priceToilet repair

Show more toilet repair reviews (24 more) →

Price

$693+66% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$322–$1.1k
Plumbing leak detection45$78–$630
Toilet repair44$176–$656
Water heater installation37$1.2k–$2.5k
Plumbing leak repair37$227–$807
Drain cleaning27$161–$493
Faucet repair22$166–$529
Faucet installation21$292–$593

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