Experts Reviews · Company report
Dutton Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%59+4.2Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Dutton Plumbing, Inc.

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 613 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dutton Plumbing, Inc. is better than 88% of leak detection services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dutton Plumbing, Inc. is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dutton Plumbing, Inc. is better than 97% of leak detection services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 91% of leak detection services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dutton Plumbing, Inc. is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dutton Plumbing, Inc. is better than 59% of leak detection services.C
59

Reviews for your job

Customers hired Dutton Plumbing, Inc. for 8 kinds of job.

Dutton Plumbing, Inc. for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 37 Google reviews tagged “Water heater installation” · showing 20

James8 hours ago★★★★★

Erika arrived in time, was polite about what she needed, got the job done and communicated the whole process very well. Could not have asked for a smoother visit!!

Reasonable priceWater heater installation
CHET11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The service technician was very professional and informative. Josiah Dutton did an excellent job replacing our water heater.

Paid $1,600–1,800Reasonable priceWater heater installation
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nic was awesome, communicated well and kept us updated. He is very knowledgeable and professional.

Water heater installation
Stoner3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Prompt, courteous, and efficient service.

Paid $200–400Reasonable priceWater heater installation
Dr.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a large project, and the night before a tree fell over our long driveway, and I had to park at the top. I explained the situation to Noah and Gavin, and they arrived the next morning with chain saws to remove the tree for me! They could have requested we reschedule and left the problem for me to solve. Far…

Paid $2,000+Reasonable priceWater heater installation
JenniferLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would definitely recommend Dutton Plumbing. I had an emergency with a leaking pipe and had needed my water heater replaced. Noah was able to get the leak diagnosed, fixed and my water heater replaced in one afternoon! The cost was fair and everything was explained to me. I had some additional questions about…

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I called Saturday evening. I still had hot water so no emergency. Monday Gavin was at my house at 10:00am. In a little over an hour, my new water heater was installed. Gaven was great. So friendly and professional. 👍👍

Paid $1,600–1,800Great priceWater heater installation
Dawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It is ALWAYS a good experience with Dutton Plumbing. The knowledge, skill, and customer service of their employees are wonderful. Shout out to Logan for being so awesome!

Paid $2,000+Reasonable priceToilet repairWater heater installation
Clarinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great job! Very nice

Paid $400–600Reasonable priceWater heater installation
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good people to work with. I'm definitely using them again to install my other bathroom.

Paid $2,000+Reasonable priceToilet repairWater heater installationShower installation
Krystle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Logan has been amazing to work with we had a big issue with a smoking corroded water heater and had to turn the breaker off he came out the very next day. Installed a brand new one and did a lot of other stuff and even helped us with some old piping issues. The price was affordable and not even close to how…

Great priceWater heater installationPlumbing pipe repairWater heater repair
Joshua2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nic and Gavin are both great at what they do. Their very polite, honest, and get straight to the issues and solve it. I'm very happy with my new water heater. They were quick about it and did everything that they should've and needed to. Thank you so much.

Paid $1,600–1,800Great priceWater heater installation
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Another great job from Dutton. I won’t use anyone else. They are a local shop and they can come out quickly. They have fair pricing and the techs explain to you instead of just selling you more stuff or services.

Paid $1,600–1,800Reasonable priceWater heater installation
Derrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Integrity Indiana. I have work with Dutton and they have great service and are very reliable

Water heater installationWater tank installationWater heater repair
Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

In my opinion, best plumbing company in the area.

Water heater installation
Don10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service was quick they came out same day and gave a free estimate as well as bypassed the leak. Fixed the problem the next day and the price was really good in my opinion.

Paid $1,000+Reasonable priceWater heater installation
David18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Plumbers were very friendly

Paid $1,000+OverpricedWater heater installation
Sandi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Josiah arrive on time and was able to remove and replace my water heater. He was very personable.

Paid $1,000+Reasonable priceWater heater installation
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a great experience with Mick at Dutton plumbing. He drove a long way to come same day and help us immediately. Reliable work with honest discussion about the issues and options.

Paid $1,000+Great priceToilet repairWater heater installationPlumbing leak detection
Brad14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Everyone at Dutton has been very pleasant, efficient and professional. Between the time we called on a Friday evening and the time the job was completed was less than 18 hours. We have found our go to plumber.

Paid $1,000+Reasonable priceWater heater installation

Show more water heater installation reviews (17 more) →

Price

$693+66% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair60$322–$1.1k
Plumbing leak detection45$78–$630
Toilet repair44$176–$656
Water heater installation37$1.2k–$2.5k
Plumbing leak repair37$227–$807
Drain cleaning27$161–$493
Faucet repair22$166–$529
Faucet installation21$292–$593

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