How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDWG APPLIANCE
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 60 appliance repair · 5.0★ from 359 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired DWG APPLIANCE for 8 kinds of job.
DWG APPLIANCE for oven repair
Clear ✕All 11 Google reviews tagged “Oven repair”
DWG provided quick and efficient service. Fixed our oven with 1 service call. Will definitely use them in future. Thanks!
Top notch service! Dentley was quick to respond when I called for service, he was able to come the next day and fixed our oven right away. He is friendly, knowledgeable and so easy to work with. Will absolutely be using him for any needs in the future, and sharing his info with friends and family looking for appliance repair. Highly recommend.
I highly recommend DWG! They came out to service our oven within 48 hours, were clear and communicative with their arrival time/updates, very professional, friendly, fast and followed up after 24 hours to ensure all was still ok. Would call again!
I just had the best experience with Bentley and DWG Appliance. I have never had such great customer service in my life. He took the time to help me diagnose the issue over the phone and even told me what to do to fix it. My wall oven is working great. I am sending all my friends and family his contact…
Very professional fast and efficient!!! I highly recommend these guys.
Excellent service! Returned call quickly and came out the next day! We have an Italian oven and they had the parts readily available. Repaired our over exactly as quoted on the phone and was lovely to work with. Highly recommend.
I contacted DWG Appliance Repair on a Friday at 4pm when my dryer stopped working. Dentley returned my call within 45 mins and came out to look at the dryer that night. He did not have the part so ordered it and came back Tuesday night to fix it (offered to come Sunday but I was not home). While he was here, my…
Professional, courteous and made the repair quickly. Thank you.
Parts were ordered and repaired
Always fast with the response. Any problem I have he takes care of it with no issue. Goes out his way to make sure nothing else needs to be done. Cleans up after. I get parts fast. Great customer service and great communication
Great service 👏 👍. They are very friendly
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $132–$440 |
| Washing machine repair | 30 | $126–$371 |
| Dryer repair | 23 | $183–$365 |
| Dishwasher repair | 20 | $114–$390 |
| Stove, cooktop & oven repair | 14 | $126–$427 |
| Oven repair | 11 | $139–$427 |
| Washer/dryer repair | 11 | $126–$335 |
| Household appliance installation | 8 | — |
