Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Customers report that DWG Appliance provides prompt, same-day or next-day repairs for ovens, refrigerators, dryers, and dishwashers. Reviewers frequently highlight the technician's punctuality, clear communication regarding parts and scheduling, and fair pricing. The service often resolves issues in a single visit, with customers noting that the provider explains necessary maintenance and cleans up after the work is completed.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
359 Google reviews we collected
Phrases our text analysis found in 343 written reviews
Price verdicts customers left with their Google review
Middle half of what 35 customers paid ($132–$253) · gold mark = category median.
How often each topic comes up in the written reviews
We read 343 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…problem was with my oven and refrigerator - he came first thing the next day and had everything up and running in no time - will definitely use again…”
“Dentley is reliable, knowledgeable and sets reasonable prices.”
“Timely repair, reasonably priced, friendly technician, highly recommend.”
“Awesome work and made me feel so happy to have my washer cleaned and restored to basically brand new.”
“Dryer not working on Saturday, returned my call, arrived on time Monday, explained the issue and dryer working within the hour.”
“Great experience, very quick response and great communication.”
“They are very friendly and efficient, and I thought the cost was fair.”
“Extremely professional and reliable work, skilled and knowledgeable of the different types of issues in fixing the stove burners.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired DWG APPLIANCE for 8 kinds of job. Pick one to see what they paid and said.
Refrigerator stopped working. DWG knew exactly what was wrong. Ordered the part and had the refrigerator back up and running in two days. Excellent communication!
Timely repair, reasonably priced, friendly technician, highly recommend. Cleaned up perfectly worked on our dacor stove. Problem solved
Really happy with the service, professionalism and quality of work. Came in and evaluated the issue with the ice maker and only needed one visit to resolve once the part came it. Very please we were able to find his services.
Would highly recommend DWG Appliance! Dentley was ver responsive and knowledgeable. He was able to diagnose right away and brought the correct part to fix my 2023 GE washer. Got it done in no time. Will definitely use again and refer to others.
I had a dishwasher that was not functioning correctly. I called them on a Wednesday afternoon, and they came the next day and fixed it pretty quickly. They are very friendly and efficient, and I thought the cost was fair.
Extremely professional and reliable work, skilled and knowledgeable of the different types of issues in fixing the stove burners. Saved us from having to replace the whole range. Very grateful for the job well done!
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $132–$440 |
| Washing machine repair | 30 | $126–$371 |
| Dryer repair | 23 | $183–$365 |
| Dishwasher repair | 20 | $114–$390 |
| Stove, cooktop & oven repair | 14 | $126–$427 |
| Oven repair | 11 | $139–$427 |
| Washer/dryer repair | 11 | $126–$335 |
| Household appliance installation | 8 | — |
5.0 ★★★★★ 359 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome work and made me feel so happy to have my washer cleaned and restored to basically brand new. I never knew how much gets trapped in the front loader and it was steam cleaned to perfection. Highly recommend
My daughter raved about Dentley’s service and she was right! He knew exactly what the problem was with my oven and refrigerator - he came first thing the next day and had everything up and running in no time - will definitely use again. Thank you!
Refrigerator stopped working. DWG knew exactly what was wrong. Ordered the part and had the refrigerator back up and running in two days. Excellent communication!
Hello Peter, you made our day with this review ! We strive to deliver great experiences consistently so please give us a call whenever you need . We'll be here , ready to assist you !
Dentley is reliable, knowledgeable and sets reasonable prices. He instructs about the appliance and I am better off in the use of it. So glad we found DWG! Highly recommend. Rose 10/27/26
Rose, your continued support and the kind words you've shared in this 5-star review mean the world to us . We're truly honored to have you as a valued customer . Thank you for consistently choosing us and for taking the time to leave such positive feedback once again .
Timely repair, reasonably priced, friendly technician, highly recommend. Cleaned up perfectly worked on our dacor stove. Problem solved
Dear Erica, Thank you so much for taking the time to leave such wonderful review ! We are thrilled to hear that you had a seamless and stress-free experience with us . Your recommendation means the world to us and we look forward to the opportunity to serve you , or any friends and family you might refer , in the future .
He fixed our ice maker and it's working great so far! Would highly recommend DWG Appliance. He was very polite and knowledgeable, and it was a pleasure to have him in our home.
Hi Mary ! Thank you for taking the time to share your feedback and for being a valued repeat customer . We're pleased to hear about your positive experience with us once again . Your continued support means a great deal to us .
Great experience, very quick response and great communication.
Hi Bryan ! Thank for taking the time to share your feedback and for being valued repeat customer . We're pleased to hear about your positive experience with us once again . Your continued support means a great deal to us .
I would highly recommend DWG Appliance. Once the problem was discussed with him, he knew the solution and stated he would order the parts required and would alert us once delivered. He scheduled an appointment and was at my house on time as promised. He immediately started working and completed the job within an hour. The pricing was very reasonable. I wouldn't go anywhere else.
Brian , your review means a lot to us . We always strive to give our best to help our clients and I'm glad that we exceeded your expectations . We hope to help you again in the near future !
Thorough and fair. Went through common areas of concern on phone to see if a house visit was necessary. I appreciated this and he checked the washer and found the leak along the back wall drain. Also spent the time to align my washer from shaking.
Hello Adam , Thank you so much for leaving us a wonderful review . We are so happy to hear that you had a great experience with us . If there's anything else we can do for you , don't hesitate to reach out .
Dentley was the technician we had come to our home and I cannot say enough good things. He fixed our dryer with no problem and then came back to install a new gasket on our washing machine. He was extremely personable, kind, and definitely knew what he was doing. I couldn’t reccomend more!!
Dear Anne , Thank you for sharing your experience with a 5 star rating . We're thrilled to hear you had a great experience with us . Your support means the world to us , and we can't wait to serve you again .
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
