How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDWG APPLIANCE
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 60 appliance repair · 5.0★ from 359 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired DWG APPLIANCE for 8 kinds of job.
DWG APPLIANCE for stove, cooktop & oven repair
Clear ✕All 14 Google reviews tagged “Stove, cooktop & oven repair”
My daughter raved about Dentley’s service and she was right! He knew exactly what the problem was with my oven and refrigerator - he came first thing the next day and had everything up and running in no time - will definitely use again. Thank you!
Great work and servicing and returned for follow ups.
I had a problem with my oven, they worked around my work schedule, Dentley did amazing job! Very knowledgeable and professional! Would highly recommend, will definitely call them again!
Responsive, articulate, cleaned up after the job was completed. Well priced. Highly communicative. 100% TRUSTWORTHY
We called DWG to repair our gas Capital oven, griddle and refrigerator. He was able to come very quickly and was upfront about diagnostic costs before coming. He was very quick to diagnose the issues and came back quickly to fix. We had a new issue a day later and he came back without hesitation. We are very happy…
My stove switch was broken needed to be replaced. Very satisfied with service!
Knowledgeable, responsive and always on time.
Professional and responsive! The owner responded to our request for a grill repair. The owner saw the job through in a professional and timely manner.
I got a problem on my stove and he fixed on a Saturday evening because I was out of gas. Thank you so much for your assistance Bentley!
Very professional and punctual. Explained the problem and potential solution
I have used them twice. Once for my oven and then for my refrigerator. I can’t say enough about how pleased I am with this company. He is professional and knowledgeable. They are the first company I would call for any further appliance repairs! Thanks again for your help Kristin V
Always fast with the response. Any problem I have he takes care of it with no issue. Goes out his way to make sure nothing else needs to be done. Cleans up after. I get parts fast. Great customer service and great communication
The service was excellent he explained everything that needed to be repaired and why.
Great service 👏 👍. They are very friendly
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 39 | $132–$440 |
| Washing machine repair | 30 | $126–$371 |
| Dryer repair | 23 | $183–$365 |
| Dishwasher repair | 20 | $114–$390 |
| Stove, cooktop & oven repair | 14 | $126–$427 |
| Oven repair | 11 | $139–$427 |
| Washer/dryer repair | 11 | $126–$335 |
| Household appliance installation | 8 | — |
