How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDykstra's Auto - Kentwood
Kentwood, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 647 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Dykstra's Auto - Kentwood for 8 kinds of job.
Dykstra's Auto - Kentwood for brake service & repair
Clear ✕All 26 Google reviews tagged “Brake service & repair”
Good service and fair prices.So far so good.Also great warranty on the services they provide
Great work, very professional.
My son moved to Kentwood about a year ago, so he's still new to the area. He needed some work done on his car, after looking around we found Dykstra's Auto to say less that was the best thing he done. I would like to say a BIG Thank you to Mitch and Shawn for going above and beyond. They make you feel like family…
Thanks Mitch for everything. 1st time here for service. Mitch was very good explaining everything and getting us in. Reasonable prices as well.
They had my car done in one day they double checked everything to make sure the diagnosis I already had was completed correctly. I tested might be a go out when I got it back and the whirling noise from the brake pads was completely gone. They’re very nice, friendly honest and open about everything that I needed and…
Update: Mitch runs a tight ship at the Kentwood location. Same day service for a scheduled oil change. And he even stayed a couple minutes after closing so I could collect my vehicle since I had to walk to the location. Highly recommend I’ve been searching the area for years trying to find a reputable auto repair…
I drive over 500 miles a week from GR to Lansing. I need my car to be at its Best and Dykstra Auto helps me keep it that way.
We have been a long time customer of Dykstra/A+. Trusted Service, good value, administratively well equipped and very competent.
Very happy with repair
Great service all around… will be back for sure
Very detailed with diagnostics, labor, and cost, Pointed out priority fixes and possible repairs in the future. And spoke with a knowledgeable team👍🏾👍🏾
Very friendly and honest. If you want a place where you can trust them then go to Dykstra's Auto Kentwood. Mitch is the best!!!!
Fast, Friendly staff, honest business! They charged me way less than what another place was going to charge and explained every charge in detail unlike the other place. I keep forgetting about my oil change appointment but I will be going back for other services!
Always take great care of us! Great customer service highly recommended!
Dykstra’s replaced left front wheel bearing, which made steering and ride back to new feeling.
Love the customer service and positive service Recommend 👍🏻
They really make sure your vehicle has good quality work! Very confident letting them do my repair work.
Amazing service every single time! My husband and I trust no one else to provide an amazing experience the way the team at Dykstra's does!
I'm one of those chics that knows a little about cars, but is smart enough to do research. I had several different options of issues, so I took it into Dykstra's and talked to Mitch. I didn't get the whole, "little lady" treatment or have my position disallowed. Mitch and his team did a full diagnostic on my van,…
As always Dykstra's do a great job of communicating and strive to help out and squeeze you in if you have an emergency repair needed.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 81 | — |
| General repairs & maintenance | 67 | — |
| Auto engine diagnostic | 38 | — |
| Steering & suspension repair | 32 | — |
| Brakes | 32 | — |
| Brake service & repair | 26 | — |
| Auto maintenance | 25 | — |
| Vehicle Inspection | 20 | — |