How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREDykstra's Auto - Kentwood
Kentwood, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #105Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 647 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Dykstra's Auto - Kentwood for 8 kinds of job.
Dykstra's Auto - Kentwood for vehicle inspection
Clear ✕All 20 Google reviews tagged “Vehicle Inspection”
Thanks to Mitch Eefsting, and his team at Dykstra's Auto - Kentwood for performing outstanding car repairs for my vehicle! Mitch and his awesome technician, Rob Arendsen, walked me through every step and repair to get me and my vehicle back on the roads safely! Will definitely be back for future needs! Don't hesitate to visit them today!
Excellent service and communication
The boys at Dykstras Auto do great and honest work. I’ve been taking both of my vehicles to them for years. They can handle issues with both new and older vehicles, and make suggestions on other repairs to keep your vehicles on the road, longer. I highly recommend Dykstras Auto
This is the third location I’ve been to and the consistency across shops is unmatched. Quick and honest service with fair pricing. They know what they are doing and are thorough to ensure you’re not coming back over an issue that could have been fixed on your first visit.
Dykatra's has the best deal in town for oil changes. The price is right (<$60), the service is always friendly, professional, and personable. Many thanks to Rob for having my car serviced in about 20 minutes, and to Chris for making me aware of repairs that need to be addressed without pressuring me to address…
I drive over 500 miles a week from GR to Lansing. I need my car to be at its Best and Dykstra Auto helps me keep it that way.
I needed a ride home after I dropped the car off and also picked me up to take me back at Dykstra's Auto place and they did a FANTASTIC job on my car. It is a very friendly place and I would recommend highly to use their auto service.
Still going good after my engine repair. Nice guys in the office, they are very informative.
Pleasent quick report and repairs, Competitive cost, friendly people,
Customer Service was awesome! They went above and beyond to ensure that I was taken care of. The process for repairs are actually less than most.
Hands down the best experience at a mechanic shop. Friendly, very knowledgeable, quick turn around, and again just so friendly!! We will be using them for our auto maintenance needs going forward.
The team at Dykstras does a great job. Their timing and pricing have always been accurate, their quality is solid, and their folks at the desk are always friendly and helpful. I switched to Dykstras a year ago after always getting the high pressure sales experience at the dealer’s service center, and Dykstras has been a breath of fresh air.
Ken and Mitch at the front desks are absolutely amazing! They always have the answers I need and fix whatever I messed up. They have super fast service had my car in and out in a few hours for a wheel bearing being replaced. I also break other random things constantly and ken fixes them for me in under 15 mins :)…
Great Service!
I have used this service provider twice based on the recommendation of a neighbor. The service reps are very friendly and they work with customers. The wait was very reasonable given how hard it is to get service at my dealer and the charges were more reasonable. I needed a pre-trip check and they did it all,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 81 | — |
| General repairs & maintenance | 67 | — |
| Auto engine diagnostic | 38 | — |
| Steering & suspension repair | 32 | — |
| Brakes | 32 | — |
| Brake service & repair | 26 | — |
| Auto maintenance | 25 | — |
| Vehicle Inspection | 20 | — |