Experts Reviews · Company report
Dykstra's Auto - Wyoming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%64+15.5Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Dykstra's Auto - Wyoming

Wyoming, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 471 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dykstra's Auto - Wyoming is better than 75% of towing services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 64% of towing services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 73% of towing services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100

Reviews for your job

Customers hired Dykstra's Auto - Wyoming for 8 kinds of job.

Dykstra's Auto - Wyoming for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 42 Google reviews tagged “Oil change” · showing 20

Reg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great people working there, very friendly and knowledgeable. Excellent service was done.

Reasonable priceSteering & suspension repairBrakesAir conditioning
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, excellent communication, Great job, as always. Glad your in the neighborhood. 😎

Reasonable priceAuto engine diagnosticOil change
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Dykstra was professional and took care of the issues in my vehicle. Nicky recommended.

Reasonable priceWheel alignmentOil changeService not listed
Drake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They are an AMAZING bunch of people. Straightforward, honest, and helpful through and through. They took me to the back, and showed me all the problems my car had, and what to expect. If you want quality repairs/work done on your car, come here!

Reasonable priceElectrical repairSteering & suspension repairAuto engine diagnostic
NateLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

They quoted $2300 for complete brakes repair. I fixed it for $175.00. Dont trust their quotes. They are way out of line.

OverpricedOil change
Amber10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Everyone is friendly here. I absolutely love how nice, caring, down-to-earth, funny and honest Craig is!! He doesn't beat around the bush and will tell you his opinion on it. He is so, so relatable as well. They did a great job on my van and were reasonably priced! Definitely recommend this business.

Reasonable priceOil changeService not listed
Veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Greg and the crew at the Byron Center Ave. Wyoming location are always friendly, knowledgeable and timely. My first visit was in 2020 for an oil change when no one else was open!! They have been taking very good care of me ever since!!

Reasonable priceExhaustAuto battery replacementOil change
DebraLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Greg and the technicians/mechanics at Dykstra are wonderful. They are knowledgeable and reasonably priced. Recommend highly!

Reasonable priceGeneral repairs & maintenance
Jana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have used their services 3 times. Honest, accurate, friendly are the first three things that came to mind. My kids and I waited during an oil change and they were so kind to them and understanding of their energy. Price was cheaper then alternate shops in the area.

Great priceGeneral repairs & maintenanceOil change
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Very quick. The guys are always friendly and informative.

Reasonable priceTire rotationsOil change
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

When I was a young boy, I observed my Grandpa doing business with a handshake. I recall the statement "a man's word is his bond". Unfortunately, that has not been my experience with auto repair dealers until I came in contact with Dykstra's Auto - Wyoming. They provide quality workmanship at a reasonable price.…

Auto maintenanceGeneral repairsGeneral repairs & maintenance
WayneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trust the team at Dykstra Auto and the are very conscientious

General repairs & maintenanceOil changeTire rotations
KimberlyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They got me in right away and explained everything very thoroughly. Repairs were made same day.

Auto brake repairAuto brake replacementBrake service & repair
tsunamiditka57762 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest and fair. I recommend.

Auto maintenanceBatteryBrake service & repair
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The people at Dykstra's Auto in Wyoming were so amazing! Since I was traveling and had a warning light come on they worked me into the schedule and made sure my car was well taken care of! Such great service and very kind staff. It was a great all around experience!

Oil change
rhondaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service.

Engine repairOil changeSteering & suspension replacement
BeckyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having some issues with my car and it's always hard to find an auto repair shop that is reliable and reasonable. After some research I found Dykstra Auto In Wyoming. The service we got was great. Let me know needed to be done and what could wait and explained everything. We were very pleased with the mechanic…

General repairs & maintenanceOil changeTire rotations
Ruth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Minimal wait time for oil change. Reliable service. Follow-up email to be sure all was OK. Competitive price compared to dealer service charges. Friendly place. I have switched from dealer service to Dykstra's.

Oil changeVehicle Inspection
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You guys are awesome and honest! Thanks for continuing to be straight forward with us on our old car :)

Auto maintenanceOil change
CassieLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this business! They worked with me, showed me all that they could, and made a plan for the future. Truly, they are heroes, and I can't thank them enough!

Engine repairGeneral repairsOil change

Show more oil change reviews (22 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 7%Not sure 0%

Jobs customers hired them for

Compare with