Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Dykstra's Auto 4.7 out of 5 based on 471 reviews, with the owner responding to 97% of them. Customers frequently praise the shop for same-day service, friendly staff, and transparent communication regarding necessary repairs. However, several low-star reviews criticize high labor costs and diagnostic fees, with some customers alleging that estimates significantly exceed market prices for parts and services.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
471 Google reviews we collected
Phrases our text analysis found in 337 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 337 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great people working there, very friendly and knowledgeable.”
“The employee was rude and told me the brakes are bled when I drove it around the road with the pedal hard to press and no brake power when I questione…”
“Never in my life have I had such a great experience shopping for anything.”
“Horrible experience!”
“This Wyoming team was able to give me a great, reasonable price for a general(no diagnostic) inspection.”
“Extremely Disappointed, Lack of Transparency and Price Gouging”
“Dykstras was able to get me in same day for an inspection on a vehicle I was checking for purchase.”
“Got headlights replaced open up front about everything fast service”
“They weren't dishonest or deceptive with pricing or with extra problems, but the amount of upcharge on parts and labor seemed unfair to me.”
“Def recommend them they fixed my alignment and my strut car has better milage thank you so much next time i will coming back for sure for my back tire…”
“I've never left a review for any business before, but I would urge anyone thinking of going here for service to avoid them.”
“Friendly, excellent communication, Great job, as always.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dykstra's Auto - Wyoming for 8 kinds of job. Pick one to see what they paid and said.
Came in with a battery draining. They told me it was a corroded electrical latch in the trunk. They told me it would cost possibly 1000 dollars. When they finished they told me the total was 750 and the battery is working great
Brought the car in with a million issues and they didn’t push anything. Didn’t get scammed. Great customer service. I will go here from now on.
Had my 2003 Toyota Highlander in for service and they were able to diagnose and fix a brake light issues that 3 other shops couldn’t…👏👏👏👏😁
We've been pleased with their service and honesty. Several times they could have upsold us on a fix. We were recommended by a friend and would also recommend to others. Due to this, they can get busy, so call ahead!
Greg and the team were amazing at getting me and taken care of! They were easy to work with and super helpful.
Very nice. Got us helped out. Will use you again. Looking for a local mechanic I can trust.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| General repairs & maintenance | 41 | — |
| Auto engine diagnostic | 20 | — |
| Brake service & repair | 16 | — |
| General repairs | 16 | — |
| Steering & suspension repair | 15 | — |
| Brakes | 15 | — |
| Vehicle Inspection | 14 | — |
4.7 ★★★★★ 471 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Awesome Greg and whole team are great
It's fantastic to hear you had a great experience with Greg and the entire team, Steve! 🚗 We appreciate your kind words and look forward to serving you again at Dykstra's Auto - Wyoming!
Great service!
Hi Garry, Thanks for the great feedback and for choosing us. We’re glad you had a smooth experience and look forward to helping you again at Dykstra's Auto - Wyoming.
Came in with a battery draining. They told me it was a corroded electrical latch in the trunk. They told me it would cost possibly 1000 dollars. When they finished they told me the total was 750 and the battery is working great
Hi Mitchell, thanks for sharing this great update and for trusting us with your vehicle. We’re glad the battery is working great and appreciate the chance to help with a careful repair.
Brought the car in with a million issues and they didn’t push anything. Didn’t get scammed. Great customer service. I will go here from now on.
Hi Joshua, thanks for sharing this great feedback and trusting us with your vehicle. We’re glad you felt taken care of and appreciate you choosing Dykstra's Auto - Wyoming. We look forward to helping you again and being your go-to shop.
Had my 2003 Toyota Highlander in for service and they were able to diagnose and fix a brake light issues that 3 other shops couldn’t…👏👏👏👏😁
Hi Michael, thanks for sharing this great feedback and for trusting Dykstra's Auto - Wyoming with your Highlander. We’re glad our team could diagnose and fix the brake light issue and get you safely back on the road.
Dykstras was able to get me in same day for an inspection on a vehicle I was checking for purchase. Because I may have to check more than one, I really didn’t want to invest hundreds of dollars. This Wyoming team was able to give me a great, reasonable price for a general(no diagnostic) inspection. I asked for some help understanding what everything meant, as I am not educated when it comes to cars and engines, etc. I was expecting a line by line overview or explanation, but what I got was so much better. They took me back to the car while it was still up and showed me the car from underneath and pointed out the 9 potential issues that they saw and helped me understand if they were major or minor problems. Then they dropped the car down to level and walked me around the car and opened the hood to do the same thing. Never in my life have I had such a great experience shopping for anything. I felt so informed and empowered. They have a customer for life. Thank for taking the time to do the little things.
Hi Britanny, what a fantastic story to read — we’re glad our team could make the inspection clear, thorough, and affordable for you. Thanks for trusting Dykstra's Auto - Wyoming and for taking the time to share such thoughtful feedback; we look forward to helping you again.
They were very good
Hi Michelle, thanks for sharing that with us — we’re glad you had a very good experience. We appreciate your kind words and look forward to helping you again at Dykstra's Auto - Wyoming.
We've been pleased with their service and honesty. Several times they could have upsold us on a fix. We were recommended by a friend and would also recommend to others. Due to this, they can get busy, so call ahead!
Anna, we’re glad our service and honesty have earned your trust. At Dykstra's Auto - Wyoming, we appreciate your recommendation and the kind word about our straightforward approach. Thanks for sharing the helpful note about calling ahead when things get busy.
Great service and great people
Thanks, Otomon, for the 5-star support and for choosing Dykstra's Auto - Wyoming. We’re glad our team earned your confidence and appreciate the opportunity to help. Your feedback means a lot, and we look forward to serving you again.
Got headlights replaced open up front about everything fast service
Jason, it’s fantastic to hear that you appreciated our prompt attention and transparency during your headlight replacement! At Dykstra's Auto - Wyoming, we strive to provide efficient service while keeping you informed every step of the way. 🚗💡
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
