Experts Reviews · Company report
Dykstra's Auto - Wyoming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%64+15.5Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Dykstra's Auto - Wyoming

Wyoming, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 144 towing services · 4.7★ from 471 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dykstra's Auto - Wyoming is better than 75% of towing services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 64% of towing services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 73% of towing services.B
73
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dykstra's Auto - Wyoming is better than 100% of towing services.A
100

Reviews for your job

Customers hired Dykstra's Auto - Wyoming for 8 kinds of job.

Dykstra's Auto - Wyoming for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 42 Google reviews tagged “Oil change” · showing 40

Reg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great people working there, very friendly and knowledgeable. Excellent service was done.

Reasonable priceSteering & suspension repairBrakesAir conditioning
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, excellent communication, Great job, as always. Glad your in the neighborhood. 😎

Reasonable priceAuto engine diagnosticOil change
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team at Dykstra was professional and took care of the issues in my vehicle. Nicky recommended.

Reasonable priceWheel alignmentOil changeService not listed
Drake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They are an AMAZING bunch of people. Straightforward, honest, and helpful through and through. They took me to the back, and showed me all the problems my car had, and what to expect. If you want quality repairs/work done on your car, come here!

Reasonable priceElectrical repairSteering & suspension repairAuto engine diagnostic
NateLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

They quoted $2300 for complete brakes repair. I fixed it for $175.00. Dont trust their quotes. They are way out of line.

OverpricedOil change
Amber10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Everyone is friendly here. I absolutely love how nice, caring, down-to-earth, funny and honest Craig is!! He doesn't beat around the bush and will tell you his opinion on it. He is so, so relatable as well. They did a great job on my van and were reasonably priced! Definitely recommend this business.

Reasonable priceOil changeService not listed
Veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Greg and the crew at the Byron Center Ave. Wyoming location are always friendly, knowledgeable and timely. My first visit was in 2020 for an oil change when no one else was open!! They have been taking very good care of me ever since!!

Reasonable priceExhaustAuto battery replacementOil change
DebraLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Greg and the technicians/mechanics at Dykstra are wonderful. They are knowledgeable and reasonably priced. Recommend highly!

Reasonable priceGeneral repairs & maintenance
Jana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have used their services 3 times. Honest, accurate, friendly are the first three things that came to mind. My kids and I waited during an oil change and they were so kind to them and understanding of their energy. Price was cheaper then alternate shops in the area.

Great priceGeneral repairs & maintenanceOil change
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Very quick. The guys are always friendly and informative.

Reasonable priceTire rotationsOil change
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

When I was a young boy, I observed my Grandpa doing business with a handshake. I recall the statement "a man's word is his bond". Unfortunately, that has not been my experience with auto repair dealers until I came in contact with Dykstra's Auto - Wyoming. They provide quality workmanship at a reasonable price.…

Auto maintenanceGeneral repairsGeneral repairs & maintenance
WayneLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trust the team at Dykstra Auto and the are very conscientious

General repairs & maintenanceOil changeTire rotations
KimberlyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They got me in right away and explained everything very thoroughly. Repairs were made same day.

Auto brake repairAuto brake replacementBrake service & repair
tsunamiditka57762 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest and fair. I recommend.

Auto maintenanceBatteryBrake service & repair
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The people at Dykstra's Auto in Wyoming were so amazing! Since I was traveling and had a warning light come on they worked me into the schedule and made sure my car was well taken care of! Such great service and very kind staff. It was a great all around experience!

Oil change
rhondaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service.

Engine repairOil changeSteering & suspension replacement
BeckyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having some issues with my car and it's always hard to find an auto repair shop that is reliable and reasonable. After some research I found Dykstra Auto In Wyoming. The service we got was great. Let me know needed to be done and what could wait and explained everything. We were very pleased with the mechanic…

General repairs & maintenanceOil changeTire rotations
Ruth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Minimal wait time for oil change. Reliable service. Follow-up email to be sure all was OK. Competitive price compared to dealer service charges. Friendly place. I have switched from dealer service to Dykstra's.

Oil changeVehicle Inspection
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You guys are awesome and honest! Thanks for continuing to be straight forward with us on our old car :)

Auto maintenanceOil change
CassieLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this business! They worked with me, showed me all that they could, and made a plan for the future. Truly, they are heroes, and I can't thank them enough!

Engine repairGeneral repairsOil change
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was some difficulty in diagnostic predictions related to heater box. I became frustrated, and the shop followed up. No charges were issued, in fact the shop lost money on that issue. I was contacted and had a fair minded discussion after I made incorrect assumptions. I was treated fair and with respect as the…

Brake service & repairBrakesOil change
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dykstra’s Auto was a great experience! Greg and all of the staff there were so nice to work with! They explained exactly what was going on and I was given a estimate before the work was done, which also was the final cost so there were no surprises. They also helped me with transportation because I didn’t have…

Brake service & repairOil changeTires
Buster7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have brought my truck here several times and always happy with the service. I will continue to bring my vehicle here! Highly recommended

Auto engine diagnosticOil change
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My dad uses this place and has gotten my brothers and I all using this place. Very good place and all of our new places. They were able to get me in quick for an oil change and did a great job. Highly recommend this place!

Oil change+ Quality+ Professionalism+ Value
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very friendly and efficient. It did not take them long at all. Will bring my traverse back, maybe even for other work.

Oil change
Ron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Responded to a mailed flyer promoting a good deal on oil change and inspection. It was actually less than listed because my car only needed four quarts of oil. Had some complications because their internet was down.

Oil changeVehicle safety inspection
michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I took my daughter’s car for an oil change and to check her squeaky brakes. They saved me $450 by letting me know that the brakes were fine. Great service, great team. Thanks!

Oil change
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Helpful, professional and knowledgeable, would recommend to everyone

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ralph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Appreciated the friendly service and professional interactions.

Oil change
LarryLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an issue with brakes and the folks here got me in the next day and got me fixed and ready to goin less than 24 hours. Prenominal work, and great customer service.

General repairsOil change
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will continue to come here for their thorough and fair-priced service!

Oil change
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Timeliness - 5/5 Cost - 5/5 Communication 6/5 Took my 2006 Rav4 in to get a muffle pipe fixed and to get a check check up done as I'll be driving to Colorado in a few weeks. Turns out my car needs more work than I expected. Greg was upfront about what he could and couldn't do in the shop, the costs I could expect,…

General repairsOil change
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff was pleasant and most helpful. Thanks for the service.

Oil change
AlexandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Beyond grateful to have found Bob and Dave's Garage. They are so friendly and honest. Trustworthy place with great service. Highly recommend them!

BrakesAir conditioningEngine repair+ Punctuality+ Quality+ Professionalism
Katey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome customer service!!

BatteryEngine repairOil change+ Quality+ Professionalism+ Value
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

My service vehicles are an important part of our daily business and we are pleased that our vehicles are serviced in a timely manner. Todd and Greg make scheduling easy and the staff is always polite and service orientated and our vehicles are given complete service.

Oil change+ Punctuality+ Quality+ Professionalism
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
NathanLocal Guide · 146 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Rating only, no written review.

Oil change
Bertram1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticExhaustOil change
Jacobus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Oil change

Show more oil change reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 7%Not sure 0%

Jobs customers hired them for

Compare with