Experts Reviews · Company report
Dynamic Appliances logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Dynamic Appliances

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 577 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dynamic Appliances is better than 85% of refrigerator repair services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dynamic Appliances is better than 76% of refrigerator repair services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dynamic Appliances is better than 71% of refrigerator repair services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dynamic Appliances is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dynamic Appliances is better than —% of refrigerator repair services.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dynamic Appliances is better than 59% of refrigerator repair services.C
59

Reviews for your job

Customers hired Dynamic Appliances for 8 kinds of job.

Dynamic Appliances for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1–50
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Refrigerator/freezer repair” · showing 40

Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Expedient and good quality service.

Paid $1–50Great priceRefrigerator/freezer repair
BryanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dynamic Appliances was fantastic. Ricardo came, diagnosed the issue with my fridge immediately, had the part on hand and was in and out within 5 minutes. Extremely professionl!

Refrigerator/freezer repair
SharonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Exceptional service. Quick, timely, great communication, actually knows what they're doing. Ricardo was wonderful to work with! Went above and beyond and really knows his stuff. Very grateful that they send the same tech out so there's no miscommunication! Highly recommend!!

Not sureRefrigerator/freezer repair
Gale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Repairman excellent.! Under warranty

Paid $1–50Not sureRefrigerator/freezer repairRefrigerator repair
michaelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. Communication is big for me and I was given a timeframe and text updates. Ricardo was great and went straight to work fixing the issue. Highly recommend. Very professional.

Paid $100–150Reasonable priceRefrigerator/freezer repair
Ken10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an error message on 9 day old refrigerator. Dynamic was able to schedule me incredibly fast and they sent Ricardo. I was given a time window and received a text when Ricardo was 30 minutes away. I was incredibly happy impressed with Ricardo. He was so professional and knowledgeable. He was also a great…

Great priceRefrigerator/freezer repair
RLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ricardo M. was a professional technician! He took his time to identify the issues with the French door and freezing drawer/ice maker of the refrigerators. He solved the ice maker. He will return with the part for the flip heater. I highly recommend him.

Refrigerator/freezer repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a technician visit the house to repair a refrigerator. His name is Ricardo and he was terrific.

Refrigerator/freezer repair
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, polite and professional.

Refrigerator/freezer repair
Corinne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ricardo was professional and knowledgeable. I definitely recommend this company to others and will use them again myself.

Refrigerator/freezer repairDryer repair+ Responsiveness+ Punctuality+ Quality
EdieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the second time we had Ricardo, the Dynamic technician come out to our house. It was a follow up visit because a part needed to be ordered. We are very happy with how quickly the part came in, with the office staff immediately reaching out to us and scheduling an appointment , and with the work that Ricardo…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
ChuckLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ricardo was on time, very knowledgeable and clean and professional. This is the second time I have used them and I wouldn't call anyone else! 7/29/24 Had to call because of a washer pump and again Ricardo was on time clean and extremely knowledgeable. He came out a diagnosis was a bad pump. He left and got the…

Refrigerator/freezer repairWashing machine repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great job

Refrigerator/freezer repair+ Responsiveness+ Value
Jan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ricardo did a great job, as always. He showed up on time, explained everything thoroughly, and got the repair completed. Very professional, courteous, and thorough!

Refrigerator/freezer repairService not listed+ Responsiveness+ Punctuality+ Quality
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with everything!

Refrigerator/freezer repair+ Punctuality+ Quality+ Professionalism
Lindsay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So helpful! Ricardo fixed my dishwasher and even checked out another issue that wasn’t part of his job today. Won’t call anyone else going forward for appliance issues.

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo M was very polite and quick!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Ralf7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional Technician

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
NormanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrive on time, great tech Ricardo found the problem, temporarily fixed the problem and ordered a new part.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Thomas12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo is excellent thank you for informing me through all of the steps

Refrigerator/freezer repair
ChrisLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo was awesome. Very conscious and detailed and.cared for my home.

Refrigerator/freezer repair+ Responsiveness+ Quality+ Professionalism
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician, Ricardo, was outstanding! He was able to diagnose and repair a problem that another repair company could not. Highly recommend!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
alliranchLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The receptionist was super kind and professional. Ricardo was super nice as well, he was on time, he let us know what was wrong and repaired it on the first visit! The price was fair. We really appreciate it. It's a touch time right now and we've been putting off repairing the appliances.. so to have such a stress…

Microwave repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
NeadomLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super responsive and the communication was great. Keep up the great work!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
MichaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent communication and professionalism. Very pleased with the service provided.

Refrigerator/freezer repair+ Punctuality+ Quality+ Professionalism
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was a warranty repair on our Kitchen Aid refrigerator. Ricardo M from Dynamic did a great job. He was very courteous and professional and explained everything he did very well. Maricella (sp?) in the office was also very professional and did a great job of scheduling and keeping us informed. Very pleased with Dynamic!

Refrigerator/freezer repair+ Responsiveness+ Professionalism
Timothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service was outstanding. Ricardo did a great job efficiently and quickly. Very professional. Great customer service experience.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was knowledgeable, professional, and quickly identified the issue. He also explained everything thoroughly and answered all the questions I had.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ricardo showed up on time and was very personable and professional. I highly recommend their services.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Shonn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely professional Technician!!!!!

Refrigerator/freezer repair
Puppy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricardo was the greatest! I wish all services were these great! He was polite, professional and knew right away what was wrong with my fridge. He was patient when explaining the problem with me! Recommend Dynamic appliance repair and especially Ricardo

Refrigerator/freezer repair
AlLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Hands down the best service in Charleston! Ricardo is very knowledgeable and professional. They are the only company that I will call in the future for any appliance issues!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
EliotLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Exceptional in every respect. Would recommend Dynamic without reservation. A first rate experience!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
KyleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician Ricardo was extremely professional and knowledgeable about all details of my appliance. He spent a significant amount of time with me explaining the issue, the components of our appliance, what is expected versus not, and next steps. When he left, I felt fully informed and confident about the repair…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
jerryLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricardo is Fantastic! Personable, punctual and professional. He did an excellent job trouble shooting and communicating. He also worked very neatly and cleanly. I hope to not need more appliance repairs but if I do I am calling Dynamic.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricardo is very friendly, thorough, quick to answer questions and explained the issues he found. I will definitely request him back for any repairs we need.

Refrigerator/freezer repairStove, cooktop & oven repair+ Punctuality+ Professionalism
Margot3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricardo is very professional and knowledgeable.

Dishwasher repairRefrigerator/freezer repairWasher/dryer repair+ Responsiveness+ Professionalism
Max5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and Knowledgeable.

Refrigerator/freezer repair+ Professionalism
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It's rare I give an excellent review, but I'm happy to give the Dynamic Applicance Repair an excellent review. They check off all the boxes for me! Thanks to Ricardo and Maricela!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks are knowledgeable, prompt and courteous - a pleasure to work with.

Microwave repairOven repairRefrigerator/freezer repair+ Responsiveness+ Professionalism

Show more refrigerator/freezer repair reviews (14 more) →

Price

$123-58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 55%Overpriced 0%Not sure 27%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair57$153–$340
Refrigerator/freezer repair54$196–$536
Refrigerator repair34$209–$379
Stove, cooktop & oven repair31$275–$705
Oven repair23$221–$506
Washing machine repair21$132–$365
Stove & cooktop repair21$238–$555
Microwave repair15$209–$297

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