Experts Reviews · Company report
Dynamic Appliances logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Dynamic Appliances

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 4.8★ from 577 Google reviews

Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dynamic Appliances is better than 85% of refrigerator repair services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dynamic Appliances is better than 76% of refrigerator repair services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dynamic Appliances is better than 71% of refrigerator repair services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dynamic Appliances is better than 100% of refrigerator repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dynamic Appliances is better than —% of refrigerator repair services.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dynamic Appliances is better than 59% of refrigerator repair services.C
59

Reviews for your job

Customers hired Dynamic Appliances for 8 kinds of job.

Dynamic Appliances for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–50
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$379
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13

All 34 Google reviews tagged “Refrigerator repair”

Gale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Repairman excellent.! Under warranty

Paid $1–50Not sureRefrigerator/freezer repairRefrigerator repair
ChuckLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ricardo was on time, very knowledgeable and clean and professional. This is the second time I have used them and I wouldn't call anyone else! 7/29/24 Had to call because of a washer pump and again Ricardo was on time clean and extremely knowledgeable. He came out a diagnosis was a bad pump. He left and got the…

Refrigerator/freezer repairWashing machine repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
TravisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dynamic has been super helpful with our sub-zero fixes. highly recommend

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Continues to be an excellent, dependable appliance repair service. Technician Ricardo is the best. Will be my go to for any future repair needs.

Dishwasher repairRefrigerator repair
MaryLee14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo is excellent! The last time we used your company, Ricardo was also the technician on call. As it was from the first visit, Ricardo is super professional, knowledgeable, clean(he put on his booties!) and personable!!!!

Dishwasher repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Deb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite. Explained everything thoroughly. Would highly recommend.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
jordanLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic repair man

Refrigerator repair
kennethLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent service backed by a 30-day warranty. They are also very proactive in scheduling, tracking the status of parts ordered and communication with customers. We highly recommend them. They have serviced our Bosch dishwasher, our Bosch oven and, now, our Bosch refrigerator, providing excellent service each time.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Sherry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo did an excellent repair on our Bosch refrigerator. He is knowledgable, efficient and careful. He explains what he has done and what to expect. We have used Dynamic appliance for several different appliance repairs and they consistently communicate and exceed expectations.

Refrigerator repair
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ricardo is very knowledgeable. And explains the problem and always fixes it correctly! We would not call any other service repair. We trust Dynamic

Freezer repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Tech was professional and nice. The girl in the office was absolutely terrible. She has no good customer service and has a very poor attitude on the phone every interaction. And just to be spiteful, she canceled warranty work appointment from manufacturer because she has a short fuse and can't control her feelings.

Refrigerator repair− Responsiveness− Professionalism
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ricardo was excellent. Neat, friendly and efficient. Fixed the problem.

Refrigerator repair
DouglasLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service on time Professionals

Refrigerator repair+ Responsiveness+ Quality+ Professionalism
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional! Always arrives on time and very responsive to questions. Love this company!

Oven repairRefrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Diane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome! Ricardo was polite knowledgeable and had our refrigerator fixed in no time. He was very patient & answered all of our questions. Would highly recommend this company.

Refrigerator repair+ Quality+ Professionalism
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and friendly. Great communication also.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service. Ricardo the tech was outstanding. Very professional and knowledgeable. Have referred Dynamic to others

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Grace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was so happy with Dynamic Appliances. The repair person was knowledgeable, polite, and provided detailed information about my appliance. He diagnosed the problem quickly and ordered a new part. I would definitely recommend Dynamic Appliances.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician was very knowledgeable and put in a lot of effort to locate the necessary part to repair an older refrigerator. Ricardo saved the life of the old refrigerator twice. If you have an appliance in need of repair, Ricardo at Dynamic is the go to guy!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Although the issue was not immediately repairable due to a backordered part, the service person, Ricardo, did an excellent job explaining the situation and what the follow-up would be. Very considerate of property! Update 2/11.. Yesterday I received a call from Dynamic Appliances to let me know that the parts had…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, knowledgeable, informative.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ricardo did an excellent job! He was knowledgeable and polite and on time. I highly recommend!

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dynamic Appliance is one of the most professional and responsive companies that I have every dealt with. I have been fortunate enough to have their technician, Ricardo on two separate occasions to repair my subzero. His knowledge of major appliances is unbelievable ! He takes the time to explain how your appliance…

Refrigerator repair
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ricardo was very knowledgeable and pleasant to deal with. He went above and beyond-- took the time to explain what needed to be done and why on each appliance. Highly recommend.

Microwave repairOven repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
Russell12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Maricela and Ricardo were great and responsive. We did have to wait a while for the part to come in but that was on the manufacturer. When I put in my request they were able to come check out the ice maker that week and when the part came in they had me on the schedule ASAP to come back to replace the faulty part.…

Refrigerator repair+ Responsiveness+ Quality+ Professionalism
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service! Very professional and knowledgeable

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service technician, Ricardo, was knowledgeable, thorough, skilled, and professional.

Refrigerator repairStove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very good and professional service.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Jonathan3 years ago★★★★★

Rating only, no written review.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Refrigerator repair
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator repair
Donny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Freezer repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Quality+ Professionalism
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Freezer repairRefrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
gerald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Refrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Price

$123-58% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 55%Overpriced 0%Not sure 27%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair57$153–$340
Refrigerator/freezer repair54$196–$536
Refrigerator repair34$209–$379
Stove, cooktop & oven repair31$275–$705
Oven repair23$221–$506
Washing machine repair21$132–$365
Stove & cooktop repair21$238–$555
Microwave repair15$209–$297

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