Carpet cleaning service · Tulsa, OK · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 40 rug cleaningiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★741 Google reviews · 24 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
$189typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Dynamic Carpet Care five stars based on 741 reviews, with the owner responding to 72% of feedback. Customers frequently praise the company for punctuality, professional communication, and effective removal of stains and odors from carpets, tile, and upholstery. Many note that pricing aligns with initial quotes and that technicians take time to ensure thorough results. One low-star review criticized a technician for arriving without shoe covers, leaving dirty marks, and spending excessive time on a phone while equipment ran, resulting in incomplete chemical treatment.
Google rating: 5.0 out of 5 from 741 reviews (99% five-star).
Reviews on this page: 741 Google reviews (679 with written comments, 32 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: October 22, 2026.
Service: Rug Cleaner serving Tulsa, Oklahoma.
Data from Google, last updated October 26, 2026.
Score profile vs other rug cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Dynamic Carpet CareRug Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dynamic Carpet Care: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dynamic Carpet Care: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dynamic Carpet Care: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dynamic Carpet Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dynamic Carpet Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dynamic Carpet Care: 72/100 on this factor. Category median: 74.B
72
Bar = this company · dark tick = category median.
Star ratings
741 Google reviews we collected
5.0of 5
5 stars73299%
4 stars81%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 679 written reviews
99%praise
Praise1,30699%
Complaints111%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5759%
Reasonable3840%
Overpriced00%
Not sure11%
$189-16% vs typical rug cleaning
Middle half of what 85 customers paid ($139–$266) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results38729%
Staff & attitude36027%
Speed & response20616%
Would recommend20115%
Price & value1008%
Communication383%
Honesty & trust252%
What customers talk about
We read 679 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always professional and they do a great job.”
“Very poor service.”
“Jerry was so friendly and knew exactly what I needed!”
“He showed up on time and really took his time with cleaning.”
“I highly recommend Dynamic Carpet, especially my friend Jerry.”
“Would not recommend.”
“Was able to get my carpet and couch cleaned for a great price and with wonderful service!”
“Price was exactly what I was quoted and the company was very easy to work with, will be keeping them in mind for any future needs!”
“…ly hard worker and makes your carpets look brand new, he has become a trusted family friend.…”
People customers mention
Jerry75 reviews
Cleaning7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dynamic Carpet Care for 6 kinds of job. Pick one to see what they paid and said.
Michelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
We have been using Dynamic Carpet Care for 6 years. They are always professional and they do a great job. Jerry was so kind and friendly, he took his time and made sure we were happy with the results.
Debbie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had Dynamic carpet care at our house to clean the carpets, Jerry our technician did a great job, very knowledgeable and friendly. Would recommend Dynamic to anyone.
Jennifer10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had my gameroom carpet deodorized and cleaned. It looks and smells amazing! Spots are gone! 🎉
Also had my kitchen grout cleaned. It looks brand new. I would highly recommend using Dynamic! I’ve used them for years! Ask for Jerry-he put in extra effort and was very polite and pleasant! 😊
Paid $100–150Great priceCarpet steam cleaning
Jermone4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great Service! House smells great and carpet looks amazing! The technician Jerry took great care of my carpet, and even removed stains and marks I did t think would come up. House smells fresh and new! Price was great for the amount of rooms/area I had cleaned. Overall Great experience.
Matthew14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jerry was great. On time. Did a fabulous job. I called another company and they couldn’t get to me for 3 days. Dynamic was here the following day and had some of the best customer service you can find. Call and request Jerry if you want exceptional service and real 5 star service.
Sarah6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jerry came out to do our service and did a wonderful job! He was timely and very professional. When moving out, our safe left an unexpected rust spot and you can’t even see it! The carpet looks brand new and smells wonderful. Price was exactly what I was quoted and the company was very easy to work with, will be keeping them in mind for any future needs!
We have been using Dynamic Carpet Care for 6 years. They are always professional and they do a great job. Jerry was so kind and friendly, he took his time and made sure we were happy with the results.
I can’t believe he was able to get the stains out! The carpets are so clean and it smells fresh! They having amazing customer service as well. On time!
Tracy Bayles3 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Would have loved to know about the pet odor add on before booking. Jerry was running a little behind but is always great and super thorough. Would book him again. Overall I was happy
Diana Vargas6 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
We had Dynamic carpet care at our house to clean the carpets, Jerry our technician did a great job, very knowledgeable and friendly. Would recommend Dynamic to anyone.
Price assessment: Reasonable price
Price: $100–150
Services: Carpet steam cleaning, Pet stain & odor removal
Jennifer Hogan10 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I had my gameroom carpet deodorized and cleaned. It looks and smells amazing! Spots are gone! 🎉
Also had my kitchen grout cleaned. It looks brand new. I would highly recommend using Dynamic! I’ve used them for years! Ask for Jerry-he put in extra effort and was very polite and pleasant! 😊