Analyzing 7,549,4297.5M ReviewsFor 21,26921.3K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

E&A Pro Flooring

Issaquah, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 4.9★ from 106 Google reviews

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Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.E&A Pro Flooring is better than 93% of hardwood flooring dealers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.E&A Pro Flooring is better than 88% of hardwood flooring dealers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.E&A Pro Flooring is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.E&A Pro Flooring is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.E&A Pro Flooring is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.E&A Pro Flooring is better than 95% of hardwood flooring dealers.A
95

Reviews for your job

Customers hired E&A Pro Flooring for 7 kinds of job.

E&A Pro Flooring for carpet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 5 Google reviews tagged “Carpet installation”

Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

E&A pro flooring are professional, transparent and price competitive. We have used them on two different projects with the same outstanding results. They do quality work. A real strength was their outstanding customer service. They really get that. I will no doubt use their services again.

Carpet installationWood floor installation
Pamala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service - did our master bedroom in one day (including pulling carpet/pad, preparing floor, moving furniture out and back in, laying pad and carpet. Finished last 3 rooms the second day and did a fantastic job.

Baseboard installationCarpet installation+ Responsiveness+ Punctuality+ Quality
ElleryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team and super reliable service. Love working with this team and company.

Baseboard installationCarpet installationCeramic tile flooring installation+ Responsiveness+ Punctuality+ Quality
TessLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Three cheers for E&A Pro services! Edwin and his crew did a fantastic job. Edwin was very communicative of how the process would go and updating me on scheduling, key logistics, etc. The workers did pretty much perfect work, got it done on time and with no complaints or comments from the condo neighbors! The guys I…

Carpet installationInterior painting+ Responsiveness+ Punctuality+ Quality
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

E & A Pro Flooring just finished replacing all the carpeting in the common areas of our 9-building condo complex. I could not be happier with every aspect of the experience. After reading their glowing reviews, I was sure E & A would be the highest bidder. I was delighted when they turned out to be the lowest. To…

Carpet installation+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring10—
Carpet installation5—
Wood floor installation5—
Baseboard installation3—
Laminate floor installation3—
Wood floor refinishing2—
Wood floor sanding2—

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