Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

E&A Pro Flooring

Issaquah, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 4.9★ from 106 Google reviews

📞 Call (206) 250-1194Request a call back

Report card

Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.E&A Pro Flooring is better than 93% of hardwood flooring dealers.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.E&A Pro Flooring is better than 88% of hardwood flooring dealers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.E&A Pro Flooring is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.E&A Pro Flooring is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.E&A Pro Flooring is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.E&A Pro Flooring is better than 95% of hardwood flooring dealers.A
95

Reviews for your job

Customers hired E&A Pro Flooring for 7 kinds of job.

E&A Pro Flooring for wood floor sanding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Wood floor sanding”

Su8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

E&A did a great job sanding and refinishing our red oak wood staircase and landing with a Swedish finish. Their expert showed up exactly on time, had a professional and quiet manner, worked hard and produced excellent work. Sales and management had prompt and helpful communication throughout. (Note: Color variation…

Wood floor refinishingWood floor sanding
PeterLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

New homeowners and used E&A Pro Flooring to refinish discovered wood floors and install additional wood floors with matching material. The floor laying crew did a great job and met our tight deadline. The project manager was responsive and helped make some post floor laying adjustments without a fuss. Reasonably…

Customer photo from Peter's reviewCustomer photo from Peter's reviewCustomer photo from Peter's reviewCustomer photo from Peter's review
Wood floor installationWood floor sanding+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring10—
Carpet installation5—
Wood floor installation5—
Baseboard installation3—
Laminate floor installation3—
Wood floor refinishing2—
Wood floor sanding2—

Compare with

RI Hardwood Floors logoRI Hardwood FloorsExperts Score 98Issaquah · 5.00★Evergreen Hardwood Flooring logoEvergreen Hardwood FlooringExperts Score 97Issaquah · 4.97★ADL Floors, Inc. logoADL Floors, Inc.Experts Score 95Issaquah · 4.95★