kt mastbrook7 reviewsTotal number of Google reviews kt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove getting my taxes done here! Austin is quick and professional.
E & E Tax Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%93+24.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 123 tax preparation servicesPosition by Experts Score among all companies we track in this category. · better than 80%
4.9 ★★★★★ 97 Google reviews
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2026latest review
E & E Tax Services at a glance
Google reviewers rate E & E Tax Services highly, praising the staff for being quick, knowledgeable, and friendly while explaining complex tax issues. Customers frequently note that the service is affordable and helps them understand future filings, often resulting in better returns than expected software. However, a small number of low-star reviews describe instances of significant errors in tax preparation that led to unexpected government penalties, indicating a lack of accuracy in some cases.
- Google rating: 4.9 out of 5 from 97 reviews (98% five-star).
- Reviews on this page: 97 Google reviews (85 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: April 3, 2026.
- Service: Tax Preparation Service serving Moore, Oklahoma.
Data from Google, last updated October 25, 2026.
Score profile vs other tax preparation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.E & E Tax Services: 98/100 on this factor. Category median: 91.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.E & E Tax Services: 93/100 on this factor. Category median: 88.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.E & E Tax Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.E & E Tax Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
- 5 stars9598%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
- Praise113100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2676%
- Reasonable824%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3228%
- Would recommend2522%
- Speed & response2320%
- Quality & results1917%
- Communication87%
- Price & value33%
- Honesty & trust33%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His price for filing is very reasonable, he is quick, friendly, and personable, and he got us a better return than I expected!”
“We had a great experience and highly recommend E & E Tax Services.”
“Austin is thorough and is very fast a filing taxes.”
“Worked with Austin who did an awesome job on our taxes.”
“Answered all of our questions and had us in and out quickly!”
“Seriously it is affordable and completely worth it to go in.”
“…issue and saw a mistake I only owned 250$ what a relief definitely a trustworthy company!…”
People customers mention
- Austin 20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired E & E Tax Services for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
CrystalLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Austin is amazing and quick with my taxes. Definitely recommend trying this place out!
Great priceIncome tax return filing
Megan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Austin is thorough and is very fast a filing taxes. He does amazing work and is very respectful.
Great priceIncome tax return filing
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We had an appointment with Austin to prepare our taxes. He made it easy to understand and gave us tips for next year. We had a great experience and highly recommend E & E Tax Services...
Great priceIncome tax return filing
carmen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I was so nervous being a new business owner and filing my taxes. I didn’t have anything prepared and I was kinda lost. When I walked in, I was greeted with smiling faces and a very welcoming staff. As soon as I sat down with Austin, he got to work on my taxes and was so fluent. I knew he knew exactly what he was…
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Austin's the best. Super easy and got my taxes done right on the spot. Highly recommend!!!
Selena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Austin is fantastic! Answered all of our questions and had us in and out quickly!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 39 | — |
| Income tax return preparation | 24 | — |
| Tax planning | 7 | — |
| Business tax services | 4 | — |
| Local tax return preparation | 3 | — |
Compare with
Customer reviews
4.9 ★★★★★ 97 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Crystal RodgersLocal Guide · 20 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin is amazing and quick with my taxes. Definitely recommend trying this place out!
- Price assessment: Great price
- Services: Income tax return filing
Megan Johnson8 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin is thorough and is very fast a filing taxes. He does amazing work and is very respectful.
- Price assessment: Great price
- Services: Income tax return filing
Ginger Huber2 reviewsTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had an appointment with Austin to prepare our taxes. He made it easy to understand and gave us tips for next year. We had a great experience and highly recommend E & E Tax Services...
- Price assessment: Great price
- Services: Income tax return filing
carmen Bearden5 reviewsTotal number of Google reviews carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was so nervous being a new business owner and filing my taxes. I didn’t have anything prepared and I was kinda lost. When I walked in, I was greeted with smiling faces and a very welcoming staff. As soon as I sat down with Austin, he got to work on my taxes and was so fluent. I knew he knew exactly what he was doing. He asked exactly what needed to be asked, and I got my taxes done within an hour. I walked in nervous and walked out smiling! If you need A tax guru definitely go to Austin at E&E tax services I highly recommend them! Thanks again Austin!
Shane Peterson2 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery knowledgeable and professional!!! Great job!
- Services: Income tax return filing, Income tax return preparation
Sherry Killian11 reviewsTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin was great and very knowledgeable!
- Services: Income tax return filing
Steven Reese5 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin's the best. Super easy and got my taxes done right on the spot. Highly recommend!!!
Selena Nelson4 reviewsTotal number of Google reviews Selena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAustin is fantastic! Answered all of our questions and had us in and out quickly!
brittany halbert5 reviewsTotal number of Google reviews brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRecommend Austin! Super quick and easy!
Business details
- Address: 1333 SW 89th St, Oklahoma City, OK 73159
- Phone: (405) 632-5447
- Service area: Moore, OK