Analyzing 9,868,9199.9M ReviewsFor 27,78227.8K Experts

Experts Reviews · Company report
Eagan Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Eagan Automotive

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 262 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eagan Automotive is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eagan Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eagan Automotive is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eagan Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eagan Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eagan Automotive is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Eagan Automotive for 8 kinds of job.

Eagan Automotive for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#161 / 371
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Air conditioning”

Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never said this about an automotive repair shop before, but I 100% trust Eagan. They are upfront about pricing and what needs to be done and I strongly feel they don’t push any unneeded repairs. It’s nice to take a vehicle in and not feel like you’re getting the “shaft” I fully endorse them and give them the Gatzke guarantee

Great priceSteering & suspension repairGeneral repairs & maintenanceElectrical
M10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly staff, fast scheduling, great prices. The only place that I trust to work on my vehicle.

Great priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
CathyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They know what they r doing! The did computer diagnosis. Turns out my car is under a warranty. Thank you

Reasonable priceTire rotationsAir conditioning
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Seriously a fantastic company to work with... I have never met a mechanic shop that cares as much as they do. I never feel like they are trying to pull one over on me and in fact they go above and beyond to educate you on issues they do find as well as a priority list on what they feel can wait or that needs to be…

Auto brake repairAuto brake replacementBrakes
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Eagan for several years. Friendly, knowledgeable and fair. Great place to take your vehicle!

Auto brake repairAuto brake replacementAuto maintenance
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Helpful and professional, great communication. Always explained everything prior to doing the work. They found issues I didn’t know about but still explained what was happening and got approval before doing any additional work. I’ll definitely be going back.

A/C installation & repairAir conditioningAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change45—
General repairs & maintenance29—
Brakes16—
Tire rotations14—
Vehicle Inspection14—
Wheel alignment10—
Auto engine diagnostic7—
Vehicle safety inspection6—

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