Experts Reviews · Company report
Eagan Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Eagan Automotive

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 262 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eagan Automotive is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eagan Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eagan Automotive is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eagan Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eagan Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eagan Automotive is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Eagan Automotive for 8 kinds of job.

Eagan Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#263 / 574
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Oil change”

AmandaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I went to Eagan for my first time and it won’t be my last! I always see in Facebook groups people looking for a good mechanic around sun prairie and a lot of people always recommended Eagan. I finally needed my oil changed so I went to them to try it out. I needed an oil change, tires rotated and check fluids. They…

Reasonable priceTire rotationsVehicle InspectionOil change
AshleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always excellent service, fast, efficient, and honest.

Oil change
PeterLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was my first experience at Eagan. After an interesting journey to find the business everything was excellent. Receptionist was very helpful and knowledgeable. Very helpful in helping me with directions after Google tied me in knots. Once there service was prompt and professional. Price was more than fair and…

Great priceOil change
McKenzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My favorite place to take my car in Madison! Customer service is great, I don't feel pressured to fix low priority issues like other places I've been to, they're also so fast, honest, and the prices are also the best in the area, especially for the level of service!! Very trust worthy and will continue to take my car here! Thanks for all you do!

Great priceOil changeService not listed
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I can not say enough positive things about Eagans auto. They are kind, curteous, and explain everything to you when you bring your car in with problelms. And they stand behind their work. My entire family goes to Eagans for all our car needs. I highly recomend Shawn and his crew.

Air & cabin filter replacementAuto water leak repairAuto engine diagnostic
DanielleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brook was amazing to deal with getting scheduled last minute for a trip out of town to have a tire looked at and oil change completed. They were able to give me answers on my alignment/tire the dealership hadn't for months and a plan for corrective maintenance and repairs. I will definitely be going here for future work on my vehicles.

Great priceGeneral repairs & maintenanceVehicle InspectionWheel alignment
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never said this about an automotive repair shop before, but I 100% trust Eagan. They are upfront about pricing and what needs to be done and I strongly feel they don’t push any unneeded repairs. It’s nice to take a vehicle in and not feel like you’re getting the “shaft” I fully endorse them and give them the Gatzke guarantee

Great priceSteering & suspension repairGeneral repairs & maintenanceElectrical
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend Eagan Automotive for routine maintenance and service. They’re transparent in their communication of issues and clearly explain options. I’ve taken a variety of brands and models of vehicles to them and have always had great results.

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
M10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly staff, fast scheduling, great prices. The only place that I trust to work on my vehicle.

Great priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff was friendly and performed the service as expected. This was my first time acquiring service at Eagan Automotive. The best review I can provide is not based on words, but by actions. I plan to continue to take my vehicle to Eagan Automotive for all my future vehicle needs.

Reasonable priceOil change
NathanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always honest, fair, and upfront. Best prices around for any service you're looking for. No need to shop around! Only shop I'll go to anymore!

Tire rotationsVehicle InspectionVehicle safety inspection
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Have a good relationship with these guys. Close to my home, honest repairs, easy to schedule maintenance / service.

Steering & suspension repairTire rotationsOil change
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice people. Honest, trustworthy, friendly.

General repairs & maintenanceOil changeVehicle safety inspection
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Goes way out of their way to satisfy the customers....HIGHLY recommend.....

Auto maintenanceOil change
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Eagan for several years. Friendly, knowledgeable and fair. Great place to take your vehicle!

Auto brake repairAuto brake replacementAuto maintenance
ErinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

When I first moved to SP I asked for recommendations for where to take my car for service. Numerous people recommended Eagan. They're prices are great, Shawn and Tom are both super friendly, and they're very quick to get the work done. I don't have to worry about them trying to mark things up, talk me into…

Oil change+ Punctuality+ Quality+ Professionalism
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Work was done timely and affordably.

Oil change
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and friendly auto shop. I was in and out for an oil change in under 30 minutes and they didn't try to sell me on a bunch of stuff I didn't need. I will drive almost 20 minutes from DeForest to use their services because they are that awesome.

Oil change+ Punctuality+ Quality+ Professionalism
Kristin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always polite, and explain everything in a way I can understand.

Oil change
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly professional staff. Helpful in options to drop my car off before opening. Went in for an oil change and they rotated tires at no charge. Great price and service.

Oil change
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Helpful and professional, great communication. Always explained everything prior to doing the work. They found issues I didn’t know about but still explained what was happening and got approval before doing any additional work. I’ll definitely be going back.

A/C installation & repairAir conditioningAuto engine diagnostic
Kerry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shawn and Tom are top notch guys! I totally trust them. They are the best in service. Always willing to get you in as soon they can, only fix what is needed, and keep you feeling safe in your vehicle. I'm so happy to have found them. Me & my family will ONLY go to them for car services.

Auto brake repairAuto brake replacementAuto maintenance
Phil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Had to return twice to have the issue repaired and it is still leaking.

Oil change− Quality
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great service. Fast and the price is ok for what I need. Thank you!

Oil change
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friendly service center that you can trust! When I left Eagan Auto I knew that I had found a place that I will go back to again. Tom and Shawn are courteous, honest and caring professionals.

Oil changeTire rotationsWheel alignment
Heidi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Did not try to oversell- very kind people great small buisness

BrakesOil change
Kylie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always super friendly and professional and let me know all of what is going on with my car before they do work. On time with everything.

Oil change+ Quality+ Professionalism+ Value
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great people, great service and very fair prices! I highly recommend!

BrakesOil change+ Punctuality+ Quality+ Professionalism
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My 2003 Durango feels brand new :D

General repairs & maintenanceOil changeSteering & suspension repair
GinaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I bought a car for my daughter and brought my daughters car here to get it all fixed up for her first car. They were quick, very attentive and knowledgeable!! They updated me with anything they found wrong in a timely fashion. If you're looking for a machanic you can trust this is the best place to go.

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Shawn and Tom are fantastic. I first learned of this shop through Groupon three years ago and I was so impressed with their work that I have been bringing all of my vehicles to them for service ever since. The location is a bit of a drive from my house but it's worth it, for the professional service, honest pricing, and trustworthy staff!

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Quality+ Professionalism+ Value
Emylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I stumbled across Eagan Auto Sales on Facebook as they were running an amazing deal for people in the Beauty industry during this crazy pandemic. They were able to get me in pretty quickly and were very flexible with rescheduling when I had to cancel last minute due to work. They were very professional and thorough…

Oil changeTires+ Professionalism+ Value
GabrielleLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were very kind and timely. I heard about them from a Facebook ad offering cosmetologists a free oil change or tire rotation. I had heard good things so I decided to give them a try and I'm very pleased with how it went!

Oil change+ Punctuality+ Quality+ Professionalism
Bill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Friendly, small town feeling of honest good quality work.

Oil change+ Punctuality+ Quality+ Professionalism
Tony13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repairOil change
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceOil change
lamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change
Scott3 years ago★★★★★

Rating only, no written review.

Oil changeTire rotations
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oil changeTire rotationsVehicle safety inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesOil change
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change
KeithLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
jenni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Marcie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

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