Experts Reviews · Company report
Eagan Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Eagan Automotive

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 262 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eagan Automotive is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eagan Automotive is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eagan Automotive is better than 91% of auto repair shops.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eagan Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eagan Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Eagan Automotive is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Eagan Automotive for 8 kinds of job.

Eagan Automotive for wheel alignment

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#142 / 327
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Wheel alignment”

Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I can not say enough positive things about Eagans auto. They are kind, curteous, and explain everything to you when you bring your car in with problelms. And they stand behind their work. My entire family goes to Eagans for all our car needs. I highly recomend Shawn and his crew.

Air & cabin filter replacementAuto water leak repairAuto engine diagnostic
DanielleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brook was amazing to deal with getting scheduled last minute for a trip out of town to have a tire looked at and oil change completed. They were able to give me answers on my alignment/tire the dealership hadn't for months and a plan for corrective maintenance and repairs. I will definitely be going here for future work on my vehicles.

Great priceGeneral repairs & maintenanceVehicle InspectionWheel alignment
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have never said this about an automotive repair shop before, but I 100% trust Eagan. They are upfront about pricing and what needs to be done and I strongly feel they don’t push any unneeded repairs. It’s nice to take a vehicle in and not feel like you’re getting the “shaft” I fully endorse them and give them the Gatzke guarantee

Great priceSteering & suspension repairGeneral repairs & maintenanceElectrical
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We pulled over to have our camper wheel check since my husband thought it was getting too hot. They came right out and helped us out taking it all apart and re greasing it and putting it all back together her for our piece of mind. Got us back on the road in 45 mins or less. 10/10!!! Also no charge! Very nice people they deserve your business.

Great priceTire rotationsVehicle InspectionWheel alignment
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Seriously a fantastic company to work with... I have never met a mechanic shop that cares as much as they do. I never feel like they are trying to pull one over on me and in fact they go above and beyond to educate you on issues they do find as well as a priority list on what they feel can wait or that needs to be…

Auto brake repairAuto brake replacementBrakes
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to Eagan for several years. Friendly, knowledgeable and fair. Great place to take your vehicle!

Auto brake repairAuto brake replacementAuto maintenance
Melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A friendly service center that you can trust! When I left Eagan Auto I knew that I had found a place that I will go back to again. Tom and Shawn are courteous, honest and caring professionals.

Oil changeTire rotationsWheel alignment
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My 2003 Durango feels brand new :D

General repairs & maintenanceOil changeSteering & suspension repair
GinaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I bought a car for my daughter and brought my daughters car here to get it all fixed up for her first car. They were quick, very attentive and knowledgeable!! They updated me with anything they found wrong in a timely fashion. If you're looking for a machanic you can trust this is the best place to go.

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Noah3 years ago★★★★★

Rating only, no written review.

Wheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

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