iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 64 deck contractorsiPosition by Experts Score among all companies we track in this category. · better than 70%
5.0★★★★★35 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise Eagle Eye Enterprises for its professional communication, punctuality, and clear, competitive pricing. Reviewers highlight the company's attention to detail, thorough cleanup, and ability to complete projects like decks, patios, and window replacements on time and within budget. The team is noted for its collaborative approach, willingness to address unexpected issues without extra cost, and strong dedication to quality craftsmanship throughout the construction process.
Google rating: 5.0 out of 5 from 35 reviews (97% five-star).
Reviews on this page: 35 Google reviews (34 with written comments, 10 with photos).
Owner responses: the business replied to 91% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Eagle Eye EnterprisesDeck Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eagle Eye Enterprises: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eagle Eye Enterprises: 94/100 on this factor. Category median: 92.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eagle Eye Enterprises: 95/100 on this factor. Category median: 95.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eagle Eye Enterprises: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eagle Eye Enterprises: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
35 Google reviews we collected
5.0of 5
5 stars3497%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
100%praise
Praise66100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1726%
Staff & attitude1320%
Would recommend1320%
Speed & response1015%
Price & value711%
Communication58%
Honesty & trust12%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you to this entire crew for doing such an amazing job!”
“They were professional, hardworking, and truly worked as a team from beginning to end.”
“I highly recommend Michael Nelson and his Eagle Eye team!”
“They answered questions when we had them, and then when the work started, they worked very efficiently and cleanly.”
“The quote was precise and reasonable.”
“Very easy to work with and handled the process with professionalism and grace.”
“Any remodeling needs I use Eagle Eye Enterprise knowing they are trustworthy, professional and get the job done.”
People customers mention
Nelson4 reviews
Mike4 reviews
Josiah3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKyla2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
“What a great crew! Everyone worked together so well, and it was obvious they take a lot of pride in what they do. They were professional, hardworking, and truly worked as a team from beginning to end. We absolutely love how our decking turned out and couldn’t be happier with the experience. Thank you to this entire crew for doing such an amazing job!”
JJohn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The quote was precise and reasonable. Materials were delivered timely. Josiah and two others were prompt and knew exactly what to do. We are very happy with the siding and pillar replacement and installation of the new patio door. They clean up very well. We will gladly recommend them to others.
LLynne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Eagle Eye is above board! Very easy to work with and handled the process with professionalism and grace. Extremely happy with our new deck! Great communication as well! If you are looking for a contractor, these are the guys you want!
JJim9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The work was completed with professionalism and we are very pleased with the final result. I highly recommend their work!
JJanet2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Just recently, I had my old deck removed and a new deck rebuilt with Eagle Eye Enterprises. WOW!! My new deck is Beautiful! It turned out Incredibly Awesome!! From start to finish, I was so impressed with the craftsmanship that went into the construction of building my new deck. Mike Nelson, sons Josiah & Tad, and…
HHenry6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We had Eagle Eye build a new covered deck for us, using composite decking and metal railing. We also had them replace every window in our house, replace exterior trim, and replace our front railing. They did an incredible job from start to finish.
They delivered great value all around. The pricing was very…
“What a great crew! Everyone worked together so well, and it was obvious they take a lot of pride in what they do. They were professional, hardworking, and truly worked as a team from beginning to end. We absolutely love how our decking turned out and couldn’t be happier with the experience. Thank you to this entire crew for doing such an amazing job!”
Response from the owner · a month ago
Kyla, Thank you for the great review. We love how the cable railing turned out!
J
John Seigel5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The quote was precise and reasonable. Materials were delivered timely. Josiah and two others were prompt and knew exactly what to do. We are very happy with the siding and pillar replacement and installation of the new patio door. They clean up very well. We will gladly recommend them to others.
Response from the owner · a month ago
Thank you for the great review John!
L
Lynne Hannon3 reviewsiTotal number of Google reviews Lynne has written across all businesses on Google Maps, not just this one.
Eagle Eye is above board! Very easy to work with and handled the process with professionalism and grace. Extremely happy with our new deck! Great communication as well! If you are looking for a contractor, these are the guys you want!
Response from the owner · a month ago
Thank you Lynne. Glad we could build your new composite deck for you!
J
Jim Hostler9 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Just recently, I had my old deck removed and a new deck rebuilt with Eagle Eye Enterprises. WOW!! My new deck is Beautiful! It turned out Incredibly Awesome!! From start to finish, I was so impressed with the craftsmanship that went into the construction of building my new deck. Mike Nelson, sons Josiah & Tad, and crew were all great to work with. Everyone was very professional, friendly and very hard workers.
I would highly recommend Eagle Eye Enterprises.
Janet Henion
Response from the owner · 4 months ago
Thanks Janet! We are glad you enjoy it. The black aluminum spindles really make the deck look sharp. Thank you for the muffins as well, they were amazing!
H
Henry Wiedrich6 reviewsiTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
We had Eagle Eye build a new covered deck for us, using composite decking and metal railing. We also had them replace every window in our house, replace exterior trim, and replace our front railing. They did an incredible job from start to finish.
They delivered great value all around. The pricing was very competitive and the costs were clear. They answered questions when we had them, and then when the work started, they worked very efficiently and cleanly. There were zero surprises. They were great to have around, and they are incredible craftsmen.
We love our new deck and windows. And we're so grateful for the great work of Eagle Eye. Highly recommend!
Note: I opted to paint exterior around windows myself so if the photos make the project look unfinished, it's because I haven't done the painting yet!
Response from the owner · 4 months ago
Thank you Henry. We loved working with you and your covered composite deck turned out amazing! We always enjoy when customers add the drink rail to the Westbury railings.
D
Dave Roder5 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Thrilled with my new deck and my experience working with the Eagle Eye crew. Their dedication to quality is unmatched. Some of the composite boards that were delivered had some marks on them. They refused to use them and had new ones brought out. I’m not sure other companies would make that same decision. Also so glad I had them add rock underneath the deck. It looks fantastic
Response from the owner · 7 months ago
Karla, thank you for the great review of your new custom composite deck. We loved working with you!
J
Jessica Francis3 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
They made quick work of our patio stairs. They arrived early and worked all day and competed the job in one day. Eagle Eye was a pleasure to work with. It turned out exactly as expected.
Response from the owner · 7 months ago
Thank you Jessica for the review! We loved how those custom composite steps turned out.
T
Timothy J. CuddiganLocal Guide · 24 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Eagle Eye built a large deck for our home at Ginger Cove. It had a special feature to ensure that people sitting under the deck during the rain would not get wet. The work was high quality , performed in a timely manner and within budget. I highly recommend Michael Nelson and his Eagle Eye team!
Response from the owner · 7 months ago
Thanks, Tim
It was a pleasure working with you and allowing us to do your project in the winter time. Your deck with your patio pavers underneath absolutely looks stunning. Hope you enjoy many more years with it.
Thanks again, Mike
