Junk removal service · Forest Hill, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 91 property cleanup servicesiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★307 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise Eagle Junk Removal for its punctuality, rapid service speed, and reasonable pricing. Reviewers highlight the ease of communication, including same-day scheduling and quick responses to inquiries about items like furniture, yard debris, and appliances. The team is frequently described as professional, friendly, and efficient in clearing out large volumes of junk. No significant negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 307 reviews (99% five-star).
Reviews on this page: 307 Google reviews (281 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Property Cleanup Service serving Forest Hill, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Eagle Junk RemovalProperty Cleanup Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Eagle Junk Removal: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Eagle Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Eagle Junk Removal: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Eagle Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Eagle Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
307 Google reviews we collected
5.0of 5
5 stars30599%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 281 written reviews
100%praise
Praise741100%
Complaints30%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response20427%
Staff & attitude16622%
Would recommend12216%
Price & value11015%
Quality & results9913%
Communication345%
Honesty & trust91%
What customers talk about
We read 281 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“First time using this company and was blown away with how quick and responsive the company was.”
“Very professional, super fast, and extremely personable.”
“Love supporting small businesses and would recommend them to anyone!”
“First time using them and it’s nice to find a company with great customer service, very reasonable price, plus great communication.”
“Called them on a busy Friday; they came out and got the job done quickly and efficiently.”
“Personally, Communication for us is important when choosing who to use.”
“Eagle came out the day I called to give me an estimate with options that I found fair and honest.”
People customers mention
Jose16 reviews
Gabriela9 reviews
Worth7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Eagle Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Ashley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
So friendly and kind! They arrived right on time as scheduled. They worked so fast and were very organized in getting our old couches and bed out of our house. A whole load only took about an hour!
Love supporting small businesses and would recommend them to anyone!
Zach1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
First time using this company and was blown away with how quick and responsive the company was. I had a large wood pile left by previous homeowners that had been infested with pests. They came and cleared it out quickly along with all of the debris. I will definitely call them again when needed.
PhilLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Came out quickly and did a great job. Hauled off everything and left it all cleaned up. Very professional and great service. Highly recommended.
Erin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Same-day removal of a refrigerator and large metal filing cabinet in Fort Worth. They are so great! Very professional, super fast, and extremely personable. I would call them again and I highly recommend!!
Kandle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They were amazing! Fast and efficient. Reasonable pricing. Great job all around!
RichardLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
First time using them and it’s nice to find a company with great customer service, very reasonable price, plus great communication. We will definitely be calling them again.
So friendly and kind! They arrived right on time as scheduled. They worked so fast and were very organized in getting our old couches and bed out of our house. A whole load only took about an hour!
Love supporting small businesses and would recommend them to anyone!
Response from the owner · 2 days ago
We truly appreciate your support! Thank you so much for allowing us to help you. It was a pleasure meeting you and we wish you the best in your new home.
Zach1 reviewiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
First time using this company and was blown away with how quick and responsive the company was. I had a large wood pile left by previous homeowners that had been infested with pests. They came and cleared it out quickly along with all of the debris. I will definitely call them again when needed.
Response from the owner · 3 weeks ago
Thank you so much for giving us the opportunity to help you with your junk removal needs. It was a pleasure meeting you, and we look forward to working with you in the future.
Phil RobersonLocal Guide · 46 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Same-day removal of a refrigerator and large metal filing cabinet in Fort Worth. They are so great! Very professional, super fast, and extremely personable. I would call them again and I highly recommend!!
Response from the owner · 2 months ago
Thank you very much for allowing us to help you and for helping us spread the word about our business. We are truly grateful for your support.
Kandle Pierce1 reviewiTotal number of Google reviews Kandle has written across all businesses on Google Maps, not just this one.
First time using them and it’s nice to find a company with great customer service, very reasonable price, plus great communication. We will definitely be calling them again.
Response from the owner · 2 months ago
Thank you very much for giving us the opportunity to help you with your junk removal needs. It was a pleasure meeting you and we look forward to helping you again in the future.
Brady WelchLocal Guide · 41 reviewsiTotal number of Google reviews Brady has written across all businesses on Google Maps, not just this one.
Called them on a busy Friday; they came out and got the job done quickly and efficiently. Very impressed. Will use them again!
Response from the owner · 3 months ago
Thank you very much for allowing us to help you with your junk removal needs. It was a pleasure meeting you and we look forward to working with you in the future.
pennie Painter5 reviewsiTotal number of Google reviews pennie has written across all businesses on Google Maps, not just this one.
Kind, privately owned, efficient and fair. This company went above and beyond to help haul my junk when another company did not show up to our scheduled appointment. Very grateful! Very satisfied. Will use again!
Response from the owner · 4 months ago
Thank you very much for giving us the opportunity to serve you. It was a pleasure meeting you and we look forward to serving you in the future.
