Experts Reviews · Company report
EASE Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

EASE Cleaning Services

Amsterdam, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #174Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.8★ from 83 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EASE Cleaning Services is better than 83% of house cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EASE Cleaning Services is better than 75% of house cleaning services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EASE Cleaning Services is better than 99% of house cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EASE Cleaning Services is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EASE Cleaning Services is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EASE Cleaning Services is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired EASE Cleaning Services for 7 kinds of job.

EASE Cleaning Services for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#144 / 152

All 17 Google reviews tagged “Standard cleaning”

Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do a great job, when they are on time.

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
DanielLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Quality cleaning, accommodating, efficient, punctual, non-intrusive on the other parts of my day, they bring everything needed so no worries on my part. Jasmine is a treasure.

Standard cleaning
SushantLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job well done

Standard cleaning+ Quality+ Value
Renée1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Naomi is sweet, reliable, and efficient. We are always happy to see her, and love how fresh the space smells and feels after she is done. Thank you!

Standard cleaning+ Punctuality+ Quality+ Professionalism
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Naomi and Jasmine are delightful and very good at what they do. I highly recommend them

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jonathan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job they cleaned my apartment so so clean I'm so happy I'll always use ease cleaning services I'll recconemnd it to anyone

Standard cleaning
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent workers

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Cheam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EASE Cleaning has been so easy to work with. Their staff are friendly and professional. They do a thorough job at a fair price.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service. My house is sparkling. Thanks Ease for your excellent work. Shout out to Shi and Amber!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

I’ve had an experience with EASE. Josh got back to me quickly, booking my cleaning was easy, and Naomi did a great job with my apartment. It’s easy to pay online after the service. Overall very professional. I’m looking forward to continued biweekly cleanings. Update: my second cleaning was not as smooth. The deal…

Customer photo from Rachel's reviewCustomer photo from Rachel's reviewCustomer photo from Rachel's review
Standard cleaning
B&C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been working with Josh and team for a couple of months now. The process is very simple as they are very responsive to messages, punctual, and payment process is easy. They have a methodical approach to cleaning, which we appreciate, and leads to great results that are up to our standards.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was super responsive when I called and got me booked for a cleaning right away. His team is professional and thorough.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Maclain2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t recommend EASE cleaning enough! They clean your house from top to bottom without missing a spot! They have been very accommodating and take pride in their work.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cleaning was on time and very professional.

General housekeepingOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jackcy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh is trustworthy, reliable, and does an excellent job. The cleaning is thorough and my house smells wonderful afterward. What I appreciate the most is his exceptional communication! He's got a “can do” attitude and is able to get the job done.

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Professionalism
Faryal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Rating only, no written review.

Standard cleaning
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning17$158–$253
Deep clean13$277–$484
General housekeeping7$153–$259
Interior & exterior window cleaning5$227–$447
Office & workplace cleaning4$153–$285
Moving-related cleaning3$321–$614
Upholstery cleaning2$176–$309

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