Easley Contractors Inc & Easley Restore logo

Easley Contractors Inc & Easley Restore

Water damage restoration service · Memphis, TN · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 50 post construction cleaningPosition by Experts Score among all companies we track in this category. · better than 14%
4.8 ★★★★★ 142 Google reviews · 22 photos
93%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
61%reviews answered by the owner
Oct 2026latest review

Easley Contractors Inc & Easley Restore at a glance

Google reviewers rate Easley Contractors Inc & Easley Restore 4.8 out of 5 based on 142 reviews, with the owner responding to 61 percent of them. Customers frequently praise the company for punctuality, professional workmanship, and clear communication during water damage restoration, insurance claims, and general construction projects. However, several low-star reviews cite inconsistent follow-up, missed appointments, and billing discrepancies as recurring issues that negatively impacted the customer experience.

  • Google rating: 4.8 out of 5 from 142 reviews (93% five-star).
  • Reviews on this page: 142 Google reviews (117 with written comments, 4 with photos).
  • Owner responses: the business replied to 61% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Post Construction Cleaning serving Memphis, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other post construction cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction82Reliability70Craft & service100Value100Momentum100Replies to reviews67Satisfaction: 82 (median 94)Reliability: 70 (median 91)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 67 (median 82)
This companyPost Construction Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easley Contractors Inc & Easley Restore: 82/100 on this factor. Category median: 94.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easley Contractors Inc & Easley Restore: 70/100 on this factor. Category median: 91.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easley Contractors Inc & Easley Restore: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easley Contractors Inc & Easley Restore: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easley Contractors Inc & Easley Restore: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easley Contractors Inc & Easley Restore: 67/100 on this factor. Category median: 82.B
67

Bar = this company · dark tick = category median.

Star ratings

142 Google reviews we collected

  • 5 stars13293%
  • 4 stars00%
  • 3 stars11%
  • 2 stars43%
  • 1 star54%

Praise vs complaints

Phrases our text analysis found in 117 written reviews

  • Praise21996%
  • Complaints104%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2646%
  • Reasonable2545%
  • Overpriced00%
  • Not sure59%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5323%
  • Quality & results5022%
  • Speed & response4118%
  • Would recommend3415%
  • Communication2410%
  • Price & value177%
  • Honesty & trust104%

What customers talk about

We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The workers were hard working and very professional.”
  • “They have done most of my home renovations… they do great work.”
    “Horrible service very angry worker showed up to my house did not complete job and went through my personal stuff on camera”
  • “Easley took over and completed the project in a professional and quick manner.”
  • “I would 100% recommend Easley Contractors and Easley Restore.”
    “I do not recommend this company.”
  • “They were prompt, efficient, and communicated the repair plans well.”
  • “They are great to get things done, they are reasonable and get the job done!”
    “While they did have someone come out and assess what needed to be adjusted in my insurance estimate, they did not follow up in beginning the repair of my home.”
  • “If you're looking for a professional and trustworthy general contractor, look no further.”

People customers mention

  • Haas 4 reviews
  • Farm 4 reviews
  • Scott 4 reviews
  • Powell 3 reviews
  • Wayne 3 reviews
  • Dalton 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Easley Contractors Inc & Easley Restore for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

neongreenpurple3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe was so kind and helpful. All the workers were kind, on time and clean. I was totally satisfied!

Great priceFlood restorationRepair water fixtures
JamesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is the first home insurance claim we have had to file. Art Tatum and the team took excellent care of us. The quality of the work is excellent. They took care of everything and we are very happy.

Customer photo from James's reviewCustomer photo from James's review
Reasonable priceFlood restoration
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The workers were hard working and very professional. They met our needs and did an outstanding job! Highly recommended company to work with. Great customer service as well.

Great priceExterior structural repairsWater damage-related cleanup & repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easley construction did an amazing job! I would highly recommend. We started out with another company after a leak in our house, and they were awful. Easley took over and completed the project in a professional and quick manner.

Reasonable priceFlood restorationRepair water fixturesWater damage-related cleanup & repair
Hucie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always on time. Communication - 5 Gold Stars Extremely Respectful of property. This company is on my speed dial when I have a problem.

Sissy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Easley Contractors were professional andextremely considerate. They are so talented with the sheeting painting a d coordination of the Kaiser floor oeople.Timely was a great asset.When they said they would arrive to work.They were there.I would highly recommend.

Great priceFlood restoration

Photos

Customer reviews

4.8 ★★★★★ 142 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
curtis williams1 reviewTotal number of Google reviews curtis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional

  • Price assessment: Reasonable price
  • Services: Exterior structural repairs
  • Response time: 0–1 hr
neongreenpurple3 reviewsTotal number of Google reviews neongreenpurple has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe was so kind and helpful. All the workers were kind, on time and clean. I was totally satisfied!

  • Price assessment: Great price
  • Services: Flood restoration, Repair water fixtures
James AtkinsonLocal Guide · 16 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the first home insurance claim we have had to file. Art Tatum and the team took excellent care of us. The quality of the work is excellent. They took care of everything and we are very happy.

  • Price assessment: Reasonable price
  • Services: Flood restoration
Debra Kelly Sutton1 reviewTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job!

  • Price assessment: Reasonable price
  • Services: Water removal
  • Response time: 0–1 hr
Danny Cox8 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work!

Elizabeth Chelette8 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The workers were hard working and very professional. They met our needs and did an outstanding job! Highly recommended company to work with. Great customer service as well.

  • Price assessment: Great price
  • Services: Exterior structural repairs, Water damage-related cleanup & repair
  • Response time: 0–1 hr
Robert Downing2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easley construction did an amazing job! I would highly recommend. We started out with another company after a leak in our house, and they were awful. Easley took over and completed the project in a professional and quick manner.

  • Price assessment: Reasonable price
  • Services: Flood restoration, Repair water fixtures, Water damage-related cleanup & repair, Plumbing
  • Response time: 0–1 hr
Hucie Gates2 reviewsTotal number of Google reviews Hucie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always on time. Communication - 5 Gold Stars Extremely Respectful of property. This company is on my speed dial when I have a problem.

Sissy Dowdle3 reviewsTotal number of Google reviews Sissy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easley Contractors were professional andextremely considerate. They are so talented with the sheeting painting a d coordination of the Kaiser floor oeople.Timely was a great asset.When they said they would arrive to work.They were there.I would highly recommend.

  • Price assessment: Great price
  • Services: Flood restoration
  • Response time: 0–1 hr
David Brackney2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easley made a tough situation as painless as possible! Our project manager Terence and all the employees I interacted with were professional and courteous!

  • Price assessment: Reasonable price
  • Services: Water damage-related cleanup & repair
  • Response time: 0–1 hr

Easley Contractors Inc & Easley Restore on Google Maps →

Business details