Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%75+32.8Reliability 19%69+12.9Value 13%13+1.6Momentum 10%25+2.5Track record 9%10+0.9Accountability 6%33+2.1Experts Score= 53Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREEast Riverside Veterinary Hospital
Kenner, LA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 26 veterinary surgeons · 4.8★ from 371 Google reviews
Report card
Percentile vs other veterinary surgeons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.East Riverside Veterinary Hospital is better than 75% of veterinary surgeons.B
75
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.East Riverside Veterinary Hospital is better than 69% of veterinary surgeons.B
69
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.East Riverside Veterinary Hospital is better than —% of veterinary surgeons.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.East Riverside Veterinary Hospital is better than 13% of veterinary surgeons.F
13
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.East Riverside Veterinary Hospital is better than 25% of veterinary surgeons.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.East Riverside Veterinary Hospital is better than 10% of veterinary surgeons.F
10
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.East Riverside Veterinary Hospital is better than 33% of veterinary surgeons.D
33
Reviews for your job
Customers hired East Riverside Veterinary Hospital for 1 kinds of job.
East Riverside Veterinary Hospital for dog nail trimming
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 62%Overpriced 7%Not sure 14%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 11 | — |
