Experts Reviews · Company report
Easy Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Easy Clean Carpet Care

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 1,127 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy Clean Carpet Care is better than 93% of house cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy Clean Carpet Care is better than 92% of house cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easy Clean Carpet Care is better than 95% of house cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Easy Clean Carpet Care for 8 kinds of job.

Easy Clean Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$329
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “Area rug cleaning” · showing 20

Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff did an amazing job on our carpets - 2 story house with 3 rooms and lots of pet stains from the last few years! He is so passionate about his job and does such a great job. My husband says Jeff is easily the best carpet cleaner in the world lol. The owner Scotty is great as well, these guys are awesome and we…

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Anu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service!!!

Paid $200–250Great pricePower/pressure washingCarpet steam cleaningArea rug cleaning
Marcus12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service & on time . John from Scotty team was polite & did his thing 👌🏼 Scotty easy work with i encourage reach out .

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeff was ill and had to go home early on my appt day. Not to worry ,Scotty had another colleague jump in. Kevin was just so excellent to work with. So knowledgeable and attentive to every detail. Stellar customer service. I have already recommended to family and friends “ Easy” is the way to go! Thank you…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We highly recommend carpet and area rug cleaning with Easy Clean Carpet Care. Jeff did an amazing job with our carpets and rug. He was friendly, professional, and very efficient. He explained what the enzyme treatment and stain protection would do. We're so glad we did that as we have a new rescue dog in our home…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was amazing!! Very professional, friendly and did an outstanding Job on my carpets . Highly recommend him and this company for your carpet cleaning needs

Customer photo from Lisa's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did a fantastic job in a timely manner!

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today, Jeff cleaned our carpets and did a fantastic job love the smell of the deodorizer the room smells amazing. He was quite a nice man very explanatory. I will recommend this to my friends and I plan to have him come back and clean our tiles. I will make an appointment for this coming week.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was amazing! Called before coming to give his ETA. I loved that professional communication. He came and made my 10 year old carpets look brand new again. Jeff was kind, courteous, professional, and did an amazing job on my carpets. I even had a neighbor stop by and ask questions and I got a business card from…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Khudija4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing, Amazing Job Jeff did. I was mind blown when I saw the difference. Jeff is still cleaning my carpet but I was just so amazed that I didn’t even want to wait and just want to mention how good of a job they’ve done. They literally gave me so much of a discount. Especially Jef did an amazing job he went over…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called to get my carpets clean and they fit me right in & gave me a great price. Jeff was my tech, very friendly and did a great job

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ariana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked an appointment to have my carpets and couch cleaned Jeff did an amazing job I would definitely recommend them and use there services again great work.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BryanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin was awesome and professional and Scotty was responsive and understanding. Me ans wife will definitely be contacting them again. Thank you guys! :)

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DerrickLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scheduling was a breeze and Scotty followed up with a few times to see if I had any questions. He was patient but did let me know availability for the next week. I was able to get something on the books for a few days out! Jeff showed up and was very friendly. He asked to see the couch and 2 area rugs I needed…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived early, made my day! Did great job! Go out of their to make you happy. Did area rug , did not charge.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Montana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was a very professional and fun person to do the job for us. We will definitely be using him again. He did amazing job for us was very thorough and attentive to detail. I really appreciate all the work he put in to our carpets and rug. We will definitely be asking for Jeff again, thank you so much.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome and get the job done. Pet stains and smell gone! Thank you Scotty and Jeffrey!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Charlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tile and grout cleaning. Jeff was very professional, proficient and you could tell he enjoyed working for this company. He went abobe and beyond! I recommend them highly.!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
StaciLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job! Jeffrey was great. A little pricey but definitely worth it!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Simon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did great with my carpets. I would recommend them. They have great service and are very nice.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (68 more) →

Price

$300+22% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with