Experts Reviews · Company report
Easy Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Easy Clean Carpet Care

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 1,127 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy Clean Carpet Care is better than 93% of house cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy Clean Carpet Care is better than 92% of house cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easy Clean Carpet Care is better than 95% of house cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Easy Clean Carpet Care for 8 kinds of job.

Easy Clean Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.307
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$144–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 307 Google reviews tagged “General carpet cleaning” · showing 40

ChristyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Exceptional service! We needed a move-out clean and called them on a Saturday. Vinny was able to come out the same day. He treated the carpet and cleaned meticulously. The carpet looks and smells great! Thank you guys!

Paid $450–500Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It changed the whole way my apartment looks. I was re- doing my apartment -and the excellent work they did was one of the main parts of re-doing it- and it made all the difference!!

General carpet cleaning
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They did a fantastic job on our carpet. The stairs and hallway were the dirtiest. They look great now. Have used Easy Clean Carpets a few times. Highly recommend.

Paid $350–400Great priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff did an amazing job on our carpets - 2 story house with 3 rooms and lots of pet stains from the last few years! He is so passionate about his job and does such a great job. My husband says Jeff is easily the best carpet cleaner in the world lol. The owner Scotty is great as well, these guys are awesome and we…

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Couldn’t be more pleased! Quick to respond to my inquiry and was willing to accommodate my specific date/time request for carpet cleaning. Thorough and deep cleaning. Carpet looks and smells news. I highly recommend 10/10!

Reasonable priceGeneral carpet cleaning
Rosanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Easy Clean was just that…easy. Their availability and timeliness was great. They left my carpets nicely clean and soft after they dried, not crunchy as others have done.

Reasonable priceGeneral carpet cleaning
TonaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am so glad I tried Easy Clean Carpet, the company sent me Jeff and Mashallah. He worked so hard, sweating and really doing a great job opposed to employees rushing. Jeff was so respectful entering my home, his smile and cleaned with good intentions. Give Jeff a bonus because this was my first great experience with…

Paid $350–400Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The carpets came out very clean and they were quick and friendly.

Paid $150–200Reasonable priceGeneral carpet cleaning
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

There’s a reason why there are so many positive reviews! We spoke with the owner, Scott, on the phone to request a quote for 3 bedrooms, a flight of stairs, and hallway. Decided to go ahead and schedule an appointment because the price was great! Jeff came to do the carpet cleaning. Super friendly guy, great…

Paid $300–350Great priceGeneral carpet cleaningPet stain & odor removal
Marcus12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service & on time . John from Scotty team was polite & did his thing 👌🏼 Scotty easy work with i encourage reach out .

Paid $100–150Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
GrimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would definitely recommend Easy Clean Carpet Care. They did an excellent job cleaning my carpets after my kitten had an accident. The results were amazing—no stains and no lingering odors at all. They provided a 30-50 minute arrival window, which I really appreciated. The technician was consistent, professional,…

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were able to get me in the day after Christmas , Great customer service , Alberto was quick, professional and did a great job! The owner followed up after the service to ensure I was happy with the service , I would highly recommend!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We have used Easy Clean Carpet Care for a few years now and every time their service has exceeded our expectations. Also, we choose them over other companies given that they use eco-friendly cleaners. Kevin has been our main guy but we have also use Jeff. Both professionals and have done an excellent job.

Paid $150–200Great priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

John did an amazing job cleaning my carpets and focusing on a few pet accident areas. He was very flexible and was willing to come ahead of time to do a walk-through and give me a quote. His professionalism and Customer Service is an A+ :-). I highly recommend easy clean and John.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were able to book a Saturday cleaning on Thursday. The tech had great communication and told us he would be slightly delayed, which was not a problem. We had a lot of cat vomit stains which he was able to get out. The carpet looked great afterwards!

Paid $200–250Reasonable priceGeneral carpet cleaning
poomba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy Clean did a GREAT JOB. Customer service and satisfaction is top priority for Scotty (owner) and his team - that was obvious from my first call with Scotty and through the cleaning appointment. Jeff (carpet cleaning tech) did a superb job of managing expectations and then EXCEEDING them. 100/10 recommend!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Smiles8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff did a truly quality job. Did not spend alot of time trying to sell me extra services but focused on what was needed to do the job. I feel that they actually care that the customer is 100% satisfied and their goal is to gain a long term customer. I would give them my highest recommendation.

Paid $200–250Reasonable priceGeneral carpet cleaning
Eternity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I will describe my experience with this company in on word: excellent! For some back story, my husband and I just recently got a puppy and despite the many hours of potty training she still has a tendency to go poo on the carpet. I had to take my husband to the ER last night so my mom was watching my puppy, just for…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been using Easy Clean carpets for years and have always been satisfied! Jeff did a great job…especially with the pet issues we had. Highly recommend this company.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scotty and his team are amazing! I have use them several times for the past couple years. They always make their time window, are professional, communication is amazing, they suck out all the water possible to speed up dry time and are fast. Thank you Alberto for going above and beyond. I have also used them for…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kristy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update: I previously used this place at the end of 2022, fast forward to today & I’m so happy I found them again! They were able to work me in on really short notice, Jeff came out this morning and did an excellent job with my floors and furniture. I will definitely save their number for future use. Fast, friendly…

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning
Sondra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kevin was very knowledgeable and professional. When I use Scotty’s in the future I will be requesting Kevin!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was amazing!! Very professional, friendly and did an outstanding Job on my carpets . Highly recommend him and this company for your carpet cleaning needs

Customer photo from Lisa's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
LisaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a very nice job!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did a fantastic job in a timely manner!

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value
Jet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service from Jeff! Great job, professional and knowledgeable!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Rita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Will absolutely hire again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and no hassles

General carpet cleaning
Betty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was on time, very kind, and friendly. He was respectful of the property and did an amazing job. Noma

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't know where to start.......Well, here goes- Jeff called us with an ETA then called back 30 minutes prior to his ETA. He walked through the house with us and went over everything.He was extremely informative and knows his product. I was very impressed with his service and my carpet looks like new. We did not…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
arlin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff did a fantastic job cleaning our bonus room, stairs and hallway. He also volunteered to clean a few spots in various bedrooms and a couple of throw rugs. He is very personable and professional. We will definitely recommend Easy Clean Carpet to our friends!

General carpet cleaning+ Quality+ Professionalism+ Value
KatieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys did a great job of cleaning my beige carpets. I have a toddler and a small dogs so my carpets were in some serious need of deep cleaning. I texted This company and Scotty got back to me immediately to set something up around my time frame. I appreciated their professionalism and promptness. My carpets…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Marg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, thorough expedient. We appreciated this service.

General carpet cleaning
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Asphalt tar was tracked onto the carpet. Jeffrey from Easy Clean came out and removed the spots as well as cleaned all the high traffic areas in 3 rooms. So happy with the results!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company who took that extra effort! I would use again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
PankajLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have no word to explain there work. They were very focused and know what they had do. When i went to inspect the work we found that it was excellent result.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Khudija4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing, Amazing Job Jeff did. I was mind blown when I saw the difference. Jeff is still cleaning my carpet but I was just so amazed that I didn’t even want to wait and just want to mention how good of a job they’ve done. They literally gave me so much of a discount. Especially Jef did an amazing job he went over…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
ClaudineLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy clean is amazing. This is the third time I have had them come clean my carpets. Scotty, the owner is so great to work with and today Jeff, came out to clean my carpets. Jeff is fantastic! He is thorough and was so careful not to damage my walls or hardwood floor with the hose and equipment. He took so much time…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mikal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had our carpets cleaned and our tile/grout. We are happy with the outcome as well as the friendly prompt service.

General carpet cleaning
T17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet looks brand new!!! My carpet suffered from pet stains and odor, with the carpet cleaning services from EasyClean my carpets have been restored. Jeff our technician did an excellent job. He went above and beyond during the entire process. He was very friendly professional, and knowledgeable. I will be…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (267 more) →

Price

$300+22% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

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