Experts Reviews · Company report
Easy Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Easy Clean Carpet Care

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 1,127 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy Clean Carpet Care is better than 93% of house cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy Clean Carpet Care is better than 92% of house cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easy Clean Carpet Care is better than 95% of house cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Easy Clean Carpet Care for 8 kinds of job.

Easy Clean Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 160 Google reviews tagged “Pet stain & odor removal” · showing 40

ChristyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Exceptional service! We needed a move-out clean and called them on a Saturday. Vinny was able to come out the same day. He treated the carpet and cleaned meticulously. The carpet looks and smells great! Thank you guys!

Paid $450–500Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jeff is very knowledgeable & professional. He took the time to explain everything to me. Carpets look amazing & smell so fresh. I will definitely use them again. I’m also going to book an appointment to have my porcelain floors cleaned. I highly recommend

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Chelsea13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From the first call until they left I have been extremely impressed by their exemplary, personal, caring customer service. Scotty the owner answered my call and made sure I was set up for the best, he took so much time to chat with me and I feel like I made a friend! Scotty sent his technician, Jeff, out to do the…

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removal
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeff did an amazing job on our carpets - 2 story house with 3 rooms and lots of pet stains from the last few years! He is so passionate about his job and does such a great job. My husband says Jeff is easily the best carpet cleaner in the world lol. The owner Scotty is great as well, these guys are awesome and we…

Paid $500+Great priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

There’s a reason why there are so many positive reviews! We spoke with the owner, Scott, on the phone to request a quote for 3 bedrooms, a flight of stairs, and hallway. Decided to go ahead and schedule an appointment because the price was great! Jeff came to do the carpet cleaning. Super friendly guy, great…

Paid $300–350Great priceGeneral carpet cleaningPet stain & odor removal
GrimLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would definitely recommend Easy Clean Carpet Care. They did an excellent job cleaning my carpets after my kitten had an accident. The results were amazing—no stains and no lingering odors at all. They provided a 30-50 minute arrival window, which I really appreciated. The technician was consistent, professional,…

Paid $150–200Reasonable priceGeneral carpet cleaningPet stain & odor removal
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were able to get me in the day after Christmas , Great customer service , Alberto was quick, professional and did a great job! The owner followed up after the service to ensure I was happy with the service , I would highly recommend!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They did a fantastic job!

Paid $350–400Reasonable priceCarpet steam cleaningPet stain & odor removal
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

John did an amazing job cleaning my carpets and focusing on a few pet accident areas. He was very flexible and was willing to come ahead of time to do a walk-through and give me a quote. His professionalism and Customer Service is an A+ :-). I highly recommend easy clean and John.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
ZackLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott and his crew were awesome. Fair pricing and did a great job. Will definitely work with them again.

Reasonable priceCarpet steam cleaningPet stain & odor removal
poomba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy Clean did a GREAT JOB. Customer service and satisfaction is top priority for Scotty (owner) and his team - that was obvious from my first call with Scotty and through the cleaning appointment. Jeff (carpet cleaning tech) did a superb job of managing expectations and then EXCEEDING them. 100/10 recommend!

Paid $250–300Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
P9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scotty and Alberto were very accommodating to our carpet odor issues! They were professional, quick, and transparent. Thanks!

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removal
Eternity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I will describe my experience with this company in on word: excellent! For some back story, my husband and I just recently got a puppy and despite the many hours of potty training she still has a tendency to go poo on the carpet. I had to take my husband to the ER last night so my mom was watching my puppy, just for…

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Scotty and his team are amazing! I have use them several times for the past couple years. They always make their time window, are professional, communication is amazing, they suck out all the water possible to speed up dry time and are fast. Thank you Alberto for going above and beyond. I have also used them for…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Carolyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeff was ill and had to go home early on my appt day. Not to worry ,Scotty had another colleague jump in. Kevin was just so excellent to work with. So knowledgeable and attentive to every detail. Stellar customer service. I have already recommended to family and friends “ Easy” is the way to go! Thank you…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Carpet was dirty with pet urine Jeff explained everything he was doing and cleaned the carpets perfectly He was friendly and personable Would use again and recommend this company

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We highly recommend carpet and area rug cleaning with Easy Clean Carpet Care. Jeff did an amazing job with our carpets and rug. He was friendly, professional, and very efficient. He explained what the enzyme treatment and stain protection would do. We're so glad we did that as we have a new rescue dog in our home…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was amazing!! Very professional, friendly and did an outstanding Job on my carpets . Highly recommend him and this company for your carpet cleaning needs

Customer photo from Lisa's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Sunni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was going to dump my sectional, however, these guys did such an amazing job cleaning and treating it, I was able to save it and it looks and smells like new!

Upholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company who took that extra effort! I would use again!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Trish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was amazing! Called before coming to give his ETA. I loved that professional communication. He came and made my 10 year old carpets look brand new again. Jeff was kind, courteous, professional, and did an amazing job on my carpets. I even had a neighbor stop by and ask questions and I got a business card from…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Koren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffery is just the best! Gives great customer service and cares! Love him! The products and machines work great! Always happy everyone they come clean!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called to get my carpets clean and they fit me right in & gave me a great price. Jeff was my tech, very friendly and did a great job

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ariana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked an appointment to have my carpets and couch cleaned Jeff did an amazing job I would definitely recommend them and use there services again great work.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
PhillisLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Oh man... we had an unexpected death in the family and I needed a good carpet cleaning like.... next day. I called and the owner called right back! He sent Jeff out the next day and I'm telling you... I have never seen our carpets look so amazingly clean. Jeff did everything TWICE... SO COMPLETELY WELL. He was kind,…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Roger8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff S. Was awesome! He explained everything clearly and worked with us to make sure the best treatments were applied to our carpets. Easy Clean Carpet Care is responsive, knowledgeable and an excellent choice for your carpet needs.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
T17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet looks brand new!!! My carpet suffered from pet stains and odor, with the carpet cleaning services from EasyClean my carpets have been restored. Jeff our technician did an excellent job. He went above and beyond during the entire process. He was very friendly professional, and knowledgeable. I will be…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KristiLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff came out to clean carpets, he is very knowledgeable, personable, and did a great job!! Our carpets are beautiful! I would highly recommend them and I will use them again in the future. 😊

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BryanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin was awesome and professional and Scotty was responsive and understanding. Me ans wife will definitely be contacting them again. Thank you guys! :)

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeffrey was incredible. Moved into new home and previous tenants had cats and able to remove stains and smells. He also completed some incredible work with tile and grout lines!

Pet stain & odor removalService not listed+ Responsiveness+ Quality+ Professionalism
DerrickLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scheduling was a breeze and Scotty followed up with a few times to see if I had any questions. He was patient but did let me know availability for the next week. I was able to get something on the books for a few days out! Jeff showed up and was very friendly. He asked to see the couch and 2 area rugs I needed…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Montana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff was a very professional and fun person to do the job for us. We will definitely be using him again. He did amazing job for us was very thorough and attentive to detail. I really appreciate all the work he put in to our carpets and rug. We will definitely be asking for Jeff again, thank you so much.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were great from the first contact with Scotty the owner through to Kevin who did the work. They were flexible and able to work with my tight deadline over the Christmas break. They communicated great throughout and Kevin did a fantastic job. I’d make them my go to choice if I didn’t move out of the city.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome and get the job done. Pet stains and smell gone! Thank you Scotty and Jeffrey!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Charlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tile and grout cleaning. Jeff was very professional, proficient and you could tell he enjoyed working for this company. He went abobe and beyond! I recommend them highly.!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, knowledgeable and kind

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaciLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job! Jeffrey was great. A little pricey but definitely worth it!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaner Jeff came out and did an amazing job. He went above and beyond to make sure our carpets looked as best they could. We would use them again

Carpet steam cleaningPet stain & odor removal
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin did a great job on my carpets today. 5/5. I’m glad they were able to get me in today. Highly recommend.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GPK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They cleaned carpets and upholstery the first time in July, 2022 due to dog issues. Last week, we needed traffic areas and stains in carpets cleaned this time. They were easy to work with and I really liked the quality of their services. I will use them again. "On Time" was not an issue. They communicated clearly…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism

Show more pet stain & odor removal reviews (120 more) →

Price

$300+22% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

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