Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Easy Clean Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Easy Clean Carpet Care

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 1,127 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Easy Clean Carpet Care is better than 93% of house cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Easy Clean Carpet Care is better than 92% of house cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Easy Clean Carpet Care is better than 95% of house cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Easy Clean Carpet Care is better than 100% of house cleaning services.A
100

Reviews for your job

Customers hired Easy Clean Carpet Care for 8 kinds of job.

Easy Clean Carpet Care for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Power/pressure washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17

All 14 Google reviews tagged “Power/pressure washing”

Anu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service!!!

Paid $200–250Great pricePower/pressure washingCarpet steam cleaningArea rug cleaning
Ariana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked an appointment to have my carpets and couch cleaned Jeff did an amazing job I would definitely recommend them and use there services again great work.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very professional, courteous, on time and did a great job. The cleaning was completed on time and Kevin, the staff person, explained the process and gave very clear instructions upon completion.

General carpet cleaningPower/pressure washing+ Responsiveness+ Punctuality+ Quality
Precious1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I very much enjoyed the service that was given to me from an employee name Jeff.He explained everything that he was doing the entire time.It was triple digit and his machine overheated at one point.He didn’t give up.Jeff let it cool off for almost 30mins.Jeff reassured me that he will definitely finish the job,even…

General carpet cleaningPower/pressure washingPet stain & odor removal+ Quality
Addie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff was very conscientious and diligent he did a great job my carpet looks brand new!!!

General carpet cleaningPower/pressure washingPet stain & odor removal+ Punctuality+ Professionalism+ Value
Alfonso1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing company with professional, capable technicians! I will absolutely call them again for the their services! -Alfonso G

Area rug cleaningGeneral carpet cleaningPower/pressure washing+ Responsiveness+ Punctuality+ Quality
ZionLocal Guide · 147 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, Steven show on time. He worked very hard on the hard spots. He did an excellent work. After two days we notice that a small eara on the stairs are not drying normally. I called Scott, send a picture and a day after Steven show again and fix it. No extra charge. Very professional service !!! Thank you guys.

General carpet cleaningPower/pressure washingPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steven did a good job! He is very thorough in his job and give suggestion on carpet care. I will use your company again!!

Area rug cleaningPower/pressure washing
Amrita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kevin did an excellent job. Very happy with the service

General carpet cleaningPower/pressure washing+ Punctuality+ Quality+ Professionalism
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Punctuality+ Professionalism+ Value
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Power/pressure washing
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningDrapes & curtain cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
joe5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPower/pressure washingPet stain & odor removal

Price

$300+22% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning307$144–$297
Pet stain & odor removal160—
Carpet steam cleaning103$153–$309
Area rug cleaning88$139–$329
Upholstery cleaning58$176–$309
Power/pressure washing14—
Drapes & curtain cleaning3—
Leather cleaning2—

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