Window tinting service · Portland, OR · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%93+6.6Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 73 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★295 Google reviews · 24 photos
98%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Echelon Autoworks five stars based on 295 reviews, with the owner responding to 68 percent of them. Customers frequently cite quick service times, fair pricing, and professional staff who communicate effectively about tint options. While many praise the quality of window tinting and paint protection film installations, some low-star reviews describe significant delays in completing appointments and instances of installation defects like bubbles or lint.
Google rating: 5.0 out of 5 from 295 reviews (98% five-star).
Reviews on this page: 295 Google reviews (258 with written comments, 65 with photos).
Owner responses: the business replied to 68% of reviews.
Most recent review: October 24, 2026.
Service: Window Tinting Service serving Portland, Oregon.
Data from Google, last updated October 26, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
ECHELON AUTOWORKSWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ECHELON AUTOWORKS: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ECHELON AUTOWORKS: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ECHELON AUTOWORKS: 92/100 on this factor. Category median: 100.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ECHELON AUTOWORKS: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ECHELON AUTOWORKS: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ECHELON AUTOWORKS: 93/100 on this factor. Category median: 86.A
93
Bar = this company · dark tick = category median.
Star ratings
295 Google reviews we collected
5.0of 5
5 stars29098%
4 stars21%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 258 written reviews
99%praise
Praise54499%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14326%
Would recommend10319%
Price & value9417%
Speed & response8516%
Staff & attitude8215%
Communication224%
Honesty & trust183%
What customers talk about
We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a fantastic job matching my front windows with the rear windows tint on my new 2026 Ford F-150 Raptor.”
“Horrible business practice and communication!”
“The service is superb and I would 100% recommend Echelon!”
“The price was reasonable to remove existing tint and install new tint on my front doors.”
“Quick efficient and got my car back quicker than expected.”
“John explained all the questions I had and was very kind.”
“I'd definitely recommend them for tint - friendly, fast, communicative.”
“The attention to detail was exceptional, and you can tell they genuinely take pride in their work.”
People customers mention
West36 reviews
John31 reviews
Tesla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ECHELON AUTOWORKS for 3 kinds of job. Pick one to see what they paid and said.
Matthew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
They did a fantastic job matching my front windows with the rear windows tint on my new 2026 Ford F-150 Raptor. I love it. Super quick and easy too!
J6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The window tint job John did was excellent. John explained all the questions I had and was very kind.
kelly1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Quick efficient and got my car back quicker than expected. Very friendly and knowledgeable staff. Would recommend.
MelissaLocal Guide · 154 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
First off, the tints look amazing!! And they worked very quickly - I was in and out in about 45 minutes. The service is superb and I would 100% recommend Echelon!
zak4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Quick and Easy service. I only needed one window tinted after a break-in, in and they made it a simple fix. I will be going back!
PeckleLocal Guide · 116 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I saw their ad on Instagram and was able to get a quote immediately via Instagram DM. The price was reasonable to remove existing tint and install new tint on my front doors. I paid a $50 deposit to book my time. Paying a deposit to book is a new process for me but it seems like a fair way to make sure I show up.…
They did a fantastic job matching my front windows with the rear windows tint on my new 2026 Ford F-150 Raptor. I love it. Super quick and easy too!
Response from the owner · a day ago
Matthew, thank you for the kind words. We’re glad the front and rear tints on your Raptor matched perfectly and that the whole process was quick and easy. We appreciate you choosing us and are here if you need anything down the road.
Hiroki Okido (airi-haruma)Local Guide · 17 reviewsiTotal number of Google reviews Hiroki has written across all businesses on Google Maps, not just this one.
The window tint job John did was excellent. John explained all the questions I had and was very kind.
Response from the owner · a week ago
We appreciate the great review, J. We're glad John delivered excellent workmanship and took the time to answer your questions with kindness. Thanks for sharing your experience, we look forward to assisting you again.
kelly burgess1 reviewiTotal number of Google reviews kelly has written across all businesses on Google Maps, not just this one.
Quick efficient and got my car back quicker than expected. Very friendly and knowledgeable staff. Would recommend.
Response from the owner · a week ago
We appreciate you sharing this, Kelly. It’s great to hear your car was back sooner than expected and that our staff were friendly and knowledgeable. Thank you for recommending us, we look forward to helping again.
Melissa Joy GonzalezLocal Guide · 154 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
First off, the tints look amazing!! And they worked very quickly - I was in and out in about 45 minutes. The service is superb and I would 100% recommend Echelon!
Response from the owner · 2 weeks ago
Melissa, we’re thrilled you love the tint and that our team got you in and out so smoothly. We appreciate you calling out our service and for recommending Echelon. Your support means a lot and we look forward to helping again.
zak4 reviewsiTotal number of Google reviews zak has written across all businesses on Google Maps, not just this one.
Quick and Easy service. I only needed one window tinted after a break-in, in and they made it a simple fix. I will be going back!
Response from the owner · Edited 2 weeks ago
Thanks for the kind review, zak. We're glad the single window tint replacement was fast and straightforward after the break-in and that we could get you back on the road quickly. We appreciate your trust and will be ready when you need us next.
Peckle VistaLocal Guide · 116 reviewsiTotal number of Google reviews Peckle has written across all businesses on Google Maps, not just this one.
I saw their ad on Instagram and was able to get a quote immediately via Instagram DM. The price was reasonable to remove existing tint and install new tint on my front doors. I paid a $50 deposit to book my time. Paying a deposit to book is a new process for me but it seems like a fair way to make sure I show up. Once there they were very friendly and they talked me through my options for darkness. I already knew I wanted ceramic for the heat protection (I do a lot of road trips). They got my car in right away. I walked over to get a coffee nearby and by the time I got back it wasn't long before they were already done. Whole wait time maybe about an hour. The tint looks great and I'm happy with the darkness we chose. They offered a "no fault" warranty for an extra $25 that I can upgrade to for up to 10 days. I'd definitely recommend them for tint - friendly, fast, communicative.
Response from the owner · 2 weeks ago
Peckle Vista, thanks for sharing such a thorough review. We're glad the Instagram quote and booking were convenient, and that the ceramic tint and timing fit your needs. We appreciate you calling out our team's communication and friendliness, and for recommending us. Safe travels on your road trips, and we hope to see you again.
Ameen BLocal Guide · 35 reviewsiTotal number of Google reviews Ameen has written across all businesses on Google Maps, not just this one.
I’ve had two cars tinted with them so far. Very good work, efficient, and they are helpful. I’ve loved their job both times. They give good recommendations. I would take my car(s) to them anytime.
Response from the owner · 3 weeks ago
Ameen, thank you for the great review and for trusting us with two cars. We’re glad our tint work, efficiency, and recommendations have served you well both times. We appreciate your repeat business and are ready to help whenever you bring another vehicle in.
Findlay McLaughlinLocal Guide · 243 reviewsiTotal number of Google reviews Findlay has written across all businesses on Google Maps, not just this one.
Done great work every time I've been here over the years. Affordable, fast, friendly, and top quality work. 10/10
Response from the owner · 3 weeks ago
Findlay, thank you for your long-term support and this fantastic review. We’re happy to hear our team has been fast, friendly and delivered top-quality work at an affordable price. Your recommendation means a lot and we look forward to helping again.
Hoa NguyenLocal Guide · 96 reviewsiTotal number of Google reviews Hoa has written across all businesses on Google Maps, not just this one.
John put PPF on the whole hood and bumper of my 2026 Honda civic. I also opted to get my windows tinted. The QUALITY and attention to detail is TOP-TIER.
Response from the owner · 3 weeks ago
Hoa, we appreciate you sharing this great feedback. We're proud John delivered top-tier PPF and tint work with careful attention to detail on your Civic. It means a lot that you trusted us, and we look forward to helping again.
